UNTIMELY RECALL RESPONSE NO CORRECTION ACTION TAKEN the recall 23V-858 has failed to be corrected. NHTSA recall dated December 18, 2023. Honda contacted me about vehicle in letter dated May 2024 No parts are available No further contact from Honda 7 months now

- Athens, GA, USA

approximately one year ago a safety recall was issued by Honda on 12/18/23 re Honda Odyssey fuel pump issues. Yet one year later it is not appear urgent enough to Honda or NHTSA because it still cannot be repaired/replaced. Does NHTSA really care about driver safety?

- Sun City Center, FL, USA

my odyssey falls under the dec 2023 fuel system recall. my van has the symptoms but no check engine light. ive made honda aware, but still no parts available to fix. ive been told they wont fix unless the check engine light is on, this is unacceptable especially when its a RECALL that has to be fixed. symptoms have gotten worse and im honestly ready to trade in the van if honda wont repair it. this is unacceptable, its almost a year since the recall was issued.

- Santa Maria, CA, USA

There has been an open recall on my vehicle for 10 months but the carmaker and dealerships are refusing to fix it. They are claiming "parts availability" but it has been 10 months now and they are selling the part online for profit. They are also using parts to sell new vehicles for profit before addressing the safety issue for existing owners.

- Houston, TX, USA

Car hesitates upon acceleration passing through approximately 2000 rpm. Does not duplicate every time. Dealer will not replace high pressure fuel pump.

- Lakewood Ranch, FL, USA

My 2019 Honda Odyssey was involved in a total loss car accident recently on Aug 20 2024. The cause was delayed acceleration due to a fuel pump recall by Honda Motor Corp from Dec 2023; and to date they have failed and neglected to provide the part to repair. For over a year I have experienced delayed acceleration issues with this auto. I purchased this auto new from the local dealer in 2019 and have constantly experienced, reported and paid thousands to repair and address transmission and delayed acceleration issues. Now this resulted in my inability to accelerate from a stop position resulting in another vehicle directly crashing into mine. Researching similar issues reported to the National Highway Traffic Safety Administration it appears I'm not alone. In our case - we were in fact "T-boned"

- Miami, FL, USA

Fuel pump died while driving on highway causing the engine to stall and vehicle to shift into neutral at highway speed. Also lost power brakes while attempting to pull over to shoulder due to stall. Further, when tow truck arrived we could not shift vehicle into neutral to place it on truck bed as the gear shifter is electronic and requires engine to be on to shift out of park. No check engine lights were on prior to this event. When the event occurred, the vehicle cycled through multiple warnings on the dash. This was extremely frightening as our whole family was in the van and we could have been killed if we lost control or if we were unable to pull over where we did. Thankfully we were in a spot where we could pull off the highway. Fuel pump was previously replaced within the last couple of years as part of a recall. New pump should not have failed this early. Dealership confirmed faulty fuel pump and replaced under extended warranty on 9/4/2024. It is unknown if they kept the faulty part. I am now afraid to drive the vehicle as the fuel pump may fail again.

- San Diego, CA, USA

My 2019 Honda Odyssey was involved in a total loss car accident recently on Aug 20 2024. The cause was delayed acceleration due to a fuel pump recall by Honda Motor Corp from Dec 2023; and to date they have failed and neglected to provide the part to repair. For over a year I have experienced delayed acceleration issues with this auto. I purchased this auto new from the local dealer in 2019 and have constantly experienced, reported and paid thousands to repair and address transmission and delayed acceleration issues. Now this resulted in my inability to accelerate from a stop position resulting in another vehicle directly crashing into mine. Researching similar issues reported to the National Highway Traffic Safety Administration it appears I'm not alone. In our case - we were in fact "T-boned".

- Miami, FL, USA

While driving my car I have felt it stalling at take off or while slowing down and trying to resume speeds. I cannot fill my gas tank up fully, and now my car will not start. We researched and found that we can tap the fuel relay under the steering wheel to start the car. We-??ve taken the car in to the dealership and they will not even check the fuel pump recall because they do not have the parts. They tell me my battery is bad. But when we take the battery to replace it is good. I am now without a working vehicle because the dealership will not resolve the issue of the recall.

- Midlothian, TX, USA

Trying to drive across a road and the van started and stopped and just went again and I almost got tboned.

- Grapevine, TX, USA

My 2019 Honda Odyssey has had issues with engine hesitation since purchase, but have worsened in the last year to the point that I am concerned I will be in an accident. When creeping forward at a lower speed (5-8mph) to make a turn, the engine hesitates for several seconds, delaying my ability to turn and causing me to then turn seconds before another car is approaching me. I am in a Honda facebook group and many people report similar issues without any fix. I have taken my car to the dealership and they do not see any issues. I recently had my fuel pump recall done (I basically had to beg the dealership to do it despite them telling me Honda is short on supplies), and the issue is still present. The issue is worse in colder weather. I drive with 3 kids in the backseat. This issue needs to be addressed.

- Brighton, MI, USA

Step on accelerator and no acceleration, hesitation and have to push farther down on accelerator. Sometimes that works other time I have to let of accelerator and push again to go. Nearly cause accident multiple times.

- Kennewick, WA, USA

Problems with vehicle starting. Vehicle feels like it will stall while driving or feel loss of power. The stall/loss of power happens 4x/month. Fuel pump O ring was once replaced with complaint with dealer. 2nd complaint with dealer lead to no conclusions. Diagnostics run and test drive. No warning lights or messages. Remain to have issues. Called Honda directly and sent information last week.

- Phoenix, AZ, USA

While driving the vehicle it has lost ability to accelerate and it has stalled It is entirely due to the fuel pump issue on the previous recall and i have attempted to reach the dealer however they dont have the parts

- Mebane, NC, USA

Regarding NHTSA Number 24-022. I have called the dealership many times and everytime they kept saying they will contact me when the parts are available for the recalled item. I wonder if my acceleration surge at 15mph is related to this recall. I have received multiple emails and letter correspondence regarding this recall, but everytime I call, no Honda dealership seems to have the parts to fix this. I find it unacceptable that it has been almost a year since I heard about the recall and there still has not been a legitimate attempt to fix this issue. It's negligence and make me lose confidence in Honda. I've never had a recall item take so long before.

- Oceanside, CA, USA

Car surges when accelerating from a stop, I believe this happens when it is transitioning from 1st to 2nd gear under the automatic transmission. It feels like a hard shift. I brought this up to the dealership the following week after I bought the car CPO, but they said it was normal for the cvt transmission. Since then, I have just dealt with it and was extra careful with acceleration from a stop. It is a consistent issue that can be minimized by stepping on the accelerator very slowly. I bring this up again because my cousin was driving my car and said "this is undriveable" and he felt the lack of control in the low speed range due to this surge at around 15 mph could be unsafe in city and bumper to bumper driving.

- Oceanside, CA, USA

We have had repeated incidents with the vehicle since late 2023. The vehicle begins to jump and a long and seemingly random list of dashboard indicators turns on. When we first sent the vehicle in for diagnosis they could not replicate the issue, dealt with a seatbelt related safety recall and "reset the computer". This decreased the incidence of the issue temporarily. All routine maintenance has been performed on the vehicle. The battery has been replaced twice because that was the best guess of what was causing the previous issue. A few months later, the issue started again. Random indicators, sometimes power steering, sometimes temperature gauge, sometimes othes lights in rapid succession. We again took the vehicle to dealership of purchase and they were unable to replicate the issue (and unable to deal with a fuel pump issue with a multi-month backlog for the part). Finally, while driving on the interstate today the vehicle began to lurch repeatedly and the random list of seemingly every indicator lit up again (see photo), including the power steering failing. The vehicle is completely inoperable and was towed to the dealership.

- Decatur, GA, USA

Trying to complete recall and they say they will not have the parts until the fall. We-??ve already had one incident of power loss and do not feel safe in the car. Honda has provided no recourse or remedy in a timely manner.

- Costa Mesa, CA, USA

On numerous occasions while driving, once you hit the gas to either pass someone on the interstate or pull out on a road, you lose drive power. It is like trying to drive while in neutral. I know there is a recall on this van and I went down to Hilton Head Honda today with my recall notice to have it replaced to avoid my wife having an accident due to this recall issue. Instead of replacing the part they are charging me $175 to clean the throttle due to sticking! This is ridiculous considering it isn't the issue. They are refusing to replace the fuel pump that Honda has deemed defective! The description on the recall is EXACTLY what we are experiencing and have been experiencing for the last 3 months! Having to spend money on a mute issue instead of doing what Honda is requiring is unacceptable and illegal! I am happy to fix any issue once they replace the faulty fuel pump. The bait and switch method may have worked for other owners but not for me! I would like them to do the right thing and fix it.

- Bluffton, SC, USA

We were out side. My engine wouldn-??t start and fuel pump and battery lights lit up on desk board. I asked for help and was able to jumpstart the car- I started driving with my kids in car seats and on freeway 7-8 minutes after starting car it went to Neutral while driving its own. And speed went down its own to 20 MPh from 60 on freeway. Was able to mange to mange to take nearest exit and go to nearest open parking lot. Where was not able to shut down the car or put it in the park. I called my insurance to tow my car. And also called family member. Who came and after locking and unlocking they were able to turn off the car. And also start the car. So stared car again this time it shows only -?? engine light on and emission issues -?? no battery sign. and and in 3 mins in the driving again went to Neutral again. Again we had to find emergency parking lot. Turned off the car and turned on again. And then drove to home with 20 MPH. As soon as speed goes up it goes to neutral. I tried to drive to Bell Honda dealer to drop off my car and again went to neutral so had to towed my car to them. I have asked them to help me with recall issues but they said they don-??t have any parts yet from Honda itself and will be available in August or September. I am really concerned with my experience that I had with my kids in car seats on freeway. And seems like I-??m not getting any help to get it repair. Also thinking that this might be battery issue but I have replaced my battery in 2020 and again in September 2022 and Honda dealer said we have to change the battery again. I am really concerned that with barely 40k miles on my car - new model 2019 and in 5 yrs this is the 3rd time battery replacement required. And the fuel recall they are not able to fix given Honda is not able to provide the part. Please help

- Phoenix, AZ, USA