10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 3,990 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
There is a water leak in the factory seals of the rear tailgate which causes the Power Tailgate Control Module to fail. The tail gate can no longer be closed/latched and requires replacement and sealing of the water leak.
- Mount Holly, NC, USA
I have had 2 major issues, the idle stop feature has multiple times caused my car to stall. It has even happened on the highway during traffic where the car went into idle-stop mode and would not restart the engine. Last week it happened again on a major road and the only way to restart the car is shift to park in the middle of a busy 4 lane road, turn off the car completely and then attempt a restart. The other issue was with the rear sliding door, my 3 year old son closed the automatic sliding door by pressing the button and his hand was crushed/ stuck until I was able to reopen it. I have called Honda who told me I could have it looked at but it would cost me for the diagnostic and repair if needed due to the fact that it was one month past their 3 year warranty period.
- Cedarhurst, NY, USA
On 18 January 2023 the tailgate on our 2020 Odyssey refused to open. Neither the inside switch nor the outside switch does anything. I crawled in the back and checked the fuses and both are good. I also discovered that the emergency tailgate release did not function. Took it to the dealer, Greenway Honda in Florence, Alabama, an hour from home, and they weren't able to find the fault with a cursory check and a reboot of whatever computer system is applicable. They said they need to keep it for at least a half day and "really tear into it." But we could not leave the vehicle at that time, having no transportation home. Eventual diagnosis determined the tailgate control module, the tailgate closure motor, and the tailgate latch had all failed. Parts were on backorder and no estimate on availability. After I contacted Honda corporate the parts suddenly became available at the dealership within a few days. Repairs were effected on 27 February at Greenway Honda, Florence, Alabama. We were without the full use of our vehicle for approximately six weeks. Occupants could become trapped in the vehicle if the front doors were disabled in a collision and electrical power was lost, rendering the sliding doors and the tailgate inoperative. The emergency release lever also would not function and this could trap occupants completely. Examination of the tailgate electronic control module shows water infiltration which conceivably shorted the closure motor and jammed the latch, making it impossible to open the tailgate. Photos of the failed electronic module were provided to the dealership and to Honda corporate. The failed parts are in my possession and are available for inspection.
- Lawrenceburg, TN, USA
Power Sliding Door Reverses Direction When Closing as if something was in the way. This happens intermittently for both doors. We have to force the door close by passing the safety system. I know for the 2018 and 2019 models Honda. https://static.nhtsa.gov/odi/tsbs/2020/MC-10171536-0001.pdf Dealership is not able to see the issue with the car. I know this has been an issue with Honda Vans.
- Independence, KY, USA
The contact owns a 2020 Honda Odyssey. The contact stated that the vehicle was leaking water from the roof seam near the driver-??s side rear of the vehicle. The leak caused water to form a puddle in the trunk tray compartment of the vehicle. The contact had taken the vehicle to the dealer who resealed the roof seam. The manufacturer was made aware of the failure. The approximate failure mileage was 23,900.
- Port Orange, FL, USA
While driving on a surface street at approximately 35 MPH on a 100+ degree afternoon, the glass moonroof suddenly exploded. I did not observe any object striking the car or the roof. The shade was closed, so glass did not enter the cabin. However, driving the car above 30mph became impossible due to air impinging on the shade and making it more likely that the shade would open and glass would fall onto me.
- Phoenix, AZ, USA
Rear sliding doors open after putting car in drive and releasing the emergency brake. Problem is intermittent. The car has not yet moved. I have foot brake engaged. This has happened in my driveway, in parking lots, and along the curb on a busy street..the last occurrence was 10/06/2020. Problem reported to dealer service Friday 10/02/2020 from previous occurances.
- Lancaster, PA, USA
While traveling on the interstate at approximately 75 mph, the sunroof spontaneously shattered. I have a dash cam and when I reviewed the footage, there wasn't any sign of rocks or debris that had caused the breakage.
- Ponchatoula, LA, USA
- Nazareth, PA, USA