Infotainment system - while driving suddenly there is a cracking/ shrieking startling noise and infotainment system goes off shutting down ( network communication lost sign comes on) and the screen goes blank. No camera works. Radio and all electronic display goes off for a couple of minutes. Slowly, it begins to come back to life by itself in a couple of minutes. This happens randomly on and off. In last 4 weeks, it happened at least 15 times while driving. Honda dealership has my car for three days without a diagnosis or correction.

- Austin, TX, USA

I have less than 35k miles on my car and I have 5 warning that appeared out of no where. My car has never been in an accident and I take care of it. I searched on YouTube and apparently this is very common issue. It cost $3500 to fix and needs to be with a dealer. The 5 warnings are Issue with car 1) Lane keep problem assist, 2)auto-high beam problem, 3) road departure mitigation system, 4)adaptive cruise control, 5) collision mitigation system, The car is 4 years old and should not have this problem but a lot of people who own the same exact model have tge same issue. Honda needs to do a recall and fix it for free

- Brooklyn, NY, USA

I just started up the car one morning and had multiple sensor warnings. Brought it to the Honda dealership and told it was an internal sensor camera malfunction and wanted $2000+ to fix it. This honestly should be a recall as I-??ve had several other Honda owners complaining about the same thing which is a huge safety concern

- San Leandro, CA, USA

right sliding Door fails to fully open and fully close when entering or while driving, it's available for inspection, high safety concern while driving door may open 4 kids ride everyday. The problem shows everyday on the info center and BIPS showing malfunctioning, will showw 100% on the computer reading, has not being inspected by Dealer Service Department yet, i have reported safety issue and descrived and officially reported to Honda Customer Service [XXX] case #[XXX] (Laura) on Oct-21-2024. Yes Warning lamps and messages of the problem showed few times at first and Now it shows constantly, Sliding door can not be operated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Manassas, VA, USA

The contact owns a 2020 Honda Odyssey. The contact stated while stopped at a traffic signal he was depressing the brake pedal to stop the vehicle, when the signal changed, and as he released the brake pedal, the vehicle was not turning on. The contact placed the vehicle in park (P) and restarted the engine. The contact stated that his vehicle is equipped with the Engine Off-On feature. The contact stated that the Off-On was also hesitating before he needed to place the vehicle into the park to restart. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that a software update needed to be performed. The vehicle was repaired. The contact manually turned the feature off to prevent the failure from recurring. The manufacturer was not informed of the failure. The failure mileage was approximately 51,000.

- Fond Du Lac, WI, USA

MY GUAGE CONTROL WENT BLACK (It's the screen behind my steering wheel that tells me how many miles the car as, the odometer and speedometer (now don't know my speed!) and has maintenance info that is missing from my view now too! This is a serious safety issue! It also activates cruise control. They want to charge me $2K to replace it. The car is a 2020 with about 32K miles on it! And charged me a $180 diagnostic fee. Incidentally, the radio screen went black a few days later, but when I pressed the brightness button, it came back on. BTW, there is a little stick in front of the screen (maybe for the clock?) and it just spins and spins. Maybe that is simply broken and the brightness is turned down all the way? Though they stated the guage control needs to be replaced entirely. There is not a safety recall on this presently for my VIN and no software updates.

- Herndon, VA, USA

The navigation/ radio / rear view camera just resets multiple times while driving, sometimes it happens more frequently than other days. Message that comes up is: Network Communication Lost. Researched online and tried to resolve via software update but seems to made it worse. Reluctant to take to the dealer as warranty has expired and more importantly, blogs show that the issues have never been resolved even after dealer. Wiring harness replacement didn-??t resolve.

- Bakersfield, CA, USA

After any kind of weather event that produces water (rain, morning dew, snow melt), the car battery is dead the next morning. It jump starts the following day and will be drive normal until it sits overnight and the dew settles back in. There has been evidence of water leakage from the rear cargo door and the power door does not function. The only way to open the door is by removing the plastic cover and utilizing the mechanical lever on the inside of the door. The problem is a daily occurrence with dew and other water events. We have not gone to any automated carwashes, strictly handwash the car. No warning lights have been produced.

- Ames, IA, USA

WHEN I BOUGHT THE VAN USED IN 2023 AT A DEALERSHIP, THEY WERE WORKING ON THE TAILGATE OF THE VAN. THEY STATED IT WAS A FACTORY DEFAULT THAT THE MODULE HAD. THEY DID NOT GO INTO FURTHER DETAIL. I STARTED GETTING A MESSAGE ON THE DASH PANEL THAT THE POWER TAILGATE SYSTEM HAD A PROBLEM. i ALSO GOT MESSAGES STATING THE THEE REVERSE COLLISION SYSTEM STOPPED WORKING, TRANSMISSION SYSTEM HAD PROBLEMS, THE KEYLESS STARTING SYSTEM PROBLEMS. THIS WAS HAPPENING AFTER A RAIN OCCURANCE. I TOOK IT TO THE HONDA DEALER, THEY DID NOT KNOW HOW TO FIX THIS. i TOOK IT TO MY MECHANIC AND HE FOUND WATER IS GETTING THRU THE ROOF RACK RAIL GULLEY, LEAKING DOWN THE BACK DRIVERS SIDE INTERIOR PANEL ON TO THE TAILGATE CONTROL MODULE. i HAVE TO TAKE THE VAN TO A BODY SHOP, SO THEY CAN FIX THE AFFECTED AREA. i HAVE THE PART MY MECHANIC REPLACED. IT IS CLEARLY WATER DAMAGED. THE DAY HE FIXED MY VAN, IT HAD RAINED AND MALFUNCTIONED AGAIN. RIGHT NOW I HAVE THE MODULE HANGING IN THE CARGO AREA, OUTSIDE OF THE INTERIOR PANEL, SO IT DOES NOT GET WET WHEN IT RAINS.

- St Cloud, FL, USA

UNKNOWN. Auto engine idle stop was enabled when the vehicle was at a complete stop. Upon disengaging, the engine stalled and took a couple minutes to restart the vehicle. The vehicle was located in a highway that caused traffic delay and safety concerns. This has happened more than once.

- Kent, WA, USA

+ What component or system failed or malfunctioned, and is it available for inspection upon request? The front camera, which plays a crucial role in the functioning of the Lane Keep Assist System (LKAS), Adaptive Cruise Control (ACC), Collision Avoidance system, and Auto High Beam, malfunctioned. This camera is integral to these systems. +How was your safety or the safety of others put at risk" The malfunction of the front camera caused critical systems like LKAS, ACC, Collision Avoidance, and Auto High Beam to operate unpredictably. This compromised vehicle control, leading to unintended lane departures, unsafe following distances, and potential collision risks. The Auto High Beam system also failed to adjust correctly, creating visibility hazards for both myself and other drivers. +Has the problem been reproduced or confirmed by a dealer or independent service center" The issue has been confirmed by a dealer, front camera malfunctioned and need to be replaced for $2000.

- Placentia, CA, USA

My 2020 Honda Odyssey is exhibiting problems with the infotainment system. The system will reboot randomly, disabling all functionality of the rear back-up camera, the audio system, the clock, and all other associated features of the "infotainment" system. The screen will display "NETWORK CONNECTION LOST" and "MOST NET OFF" prior to unprompted reboot. System will reboot continuously following failure. Issue is ongoing for the past few months. This issue is the exact issue covered by the NHTSA Campaign Number: 20V439000. Possibly covered under 20V440000. Other 2020 Honda Odyssey vehicles are covered by this recall, however my VIN was not covered. I called Honda, and was not assisted in the slightest with the issue. I am requesting my VIN be added to the recall list, and/or Honda be penalized for improperly identifying vehicles with the affected issue. As it can prevent the rearview camera image from displaying, this vehicle fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

- Key West, FL, USA

This model has had a recall of the wire being to short and having faulty connections. I have replaced the wires module now 5 times. The last time it got replaced after a couple of months the screen on the car has gone blank and now they tell me the whole computer needs to be replaced. No LCD and no backup screen. This is absolutely ridiculous. Anything that can be done this car seems to be a electrical disaster.

- Wellesley, MA, USA

Drove to grocery store, did not have any codes, when I got back in my car and restarted I received these 5 errors: Adaptive Cruise Control Auto High Beam Problem Lane Keeping Assist Problem Collision Mitigation System Problem Road Departure Mitigation System Problem

- Moss Point, MS, USA

The multicamera display unit is defective. It operates several systems and cause multiple warning issues. I believe the design is flawed. In addition to the warnings, both the display for driving information ( speed, rpm, temp, etc.) go blank and the AV unit (radio, entertainment, etc) shuts off too.

- Arlington, TX, USA

On multiple occasions, after stopping the vehicle (for example at a red light), the engine would stop and not restart. After several minutes of frantically trying to restart the vehicle in dangerous situations (stopped in the middle of traffic and nearly rear ended multiple times), the vehicle would eventually start the engine. Bottom line - when stopping at a stop sign or red light, the vehicle turns off the engine and does not restart properly - placing all occupants in a dangerous situation.

- Fallston, MD, USA

It won-??t let me select all of the issues, but the entire list of the advanced driver assistance systems (ADAS) is wrong with my car

- Owasso, OK, USA

Started the vehicle on 7/3. Multiple warning lights show on my dashboard: 1. ACC problem 2. Collision Mitigation Problem 3. LKA Problem 4. Auto High Beam Problem I took it to Purrfect Auto (as I had just had work done). They claim it is a software issue (per Honda) and did a reset of the dashboard (I was not charged for this). Problem was fixed. Later that day when I started the car, the warning lights came back. About 4 out of 5 times I start the car, the warning lights return. I had a long road trip (8-hours) a week later. So when I started the car and the warning lights came back, I would turn off the car and open and close the door (to turn off the computer). After I turned off and on the car 3 or 4 more times, the warning lights weren't on, so we started our road trip. This is a safety issue because I am now used to 4 years of Lane Keeping Assistance and Collision Mitigation. For the first time in 4 years, I experienced* near collisions with other vehicles due to the failure of these systems. This issue was inspected by the mechanics at Purrfect Auto. There were no other warning lamps, messages, or other symptoms of the problem prior to this failure.

- Irvine, CA, USA

Front Camera failure resulted in failure of Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning

- Thomasville, NC, USA

The rear lift gate fails to hold in the up position, the powered lift gate subsequently and randomly closes on its own without any driver intervention. The powered lift gate closed on me while I was retrieving groceries, almost crushing me had I not forced it back up by force. This has happened multiple times and could be lethal to a child or even an adult. The vehicle only has 39, xxx miles and has been used lightly as a family vehicle. The vehicle is available for inspection by NHTSA officials. Additionally, I have seen other vehicles with the same problem video taped on YouTube. Such links can be provided to investigators. Honda should recall these vehicles and disable the automatic closing of the lift gate that is occurring without any driver intervention. It is beyond reasonable to assume this fault can be lethal or cause serious bodily injury.

- Dearborn, MI, USA