1.5
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 111,334 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My car is involved in the recall 10V436000 buy back program but the dealers as well as Honda itself will not follow the NHTSA guide lines they are making excuses and lying to me about responsibility this car has 111,000 miles on it and should last a very long time but the frame is completely rusted and cannot be driven and the electrical problems are all over because of the frame movement. I believe that there are other recalls on this vehicle but Honda refuses to take responsibility for anything.
- Rapid City, SD, USA
NHTSA recall 10V436000 performed in early 2011. "performed link bracket inspection and stage 1 repair op: 4195A2" now, 4 years later. The frame is rusted and crumbled/broken behind the rear differential. Picture of this specific Passport uploaded to wikipedia Honda Passport page, titled "frame rust (2000 Passport)".
- Cedar Falls, IA, USA
I was driving about 25 mph and someone pulled right in front of me requiring me to slam on the brakes. I heard something snap or break in the rear of the car. It was very hard to steer, the car seemed to wiggle and sway. I pulled over as soon as I could, within a half block. I looked for a flat tire, nothing seemed wrong so I tried to drive home. There was a horrible rubber scraping sound from the left rear. I got out again and saw that the tire was wedged against the wheel well. I called a wrecker and had it towed to my mechanic. As soon as he saw it the mechanic called me and said, "your car is totaled, the frame is rotted out." So I had to have the car towed back to my home. My neighbor also owns a 2000 Honda Passport and he told me that there had been a recall for the frame, suspension for my model and year. I found the recall #10V436000 at www.hondaproblems.com/recalls/Passport/2000/ I called Honda on Monday, December 9 to report that I had never received a recall notice and asked if they could help me. I had read about a buyout program. The rep said that the recall was only good for two years and had expired, there was nothing she could do to help me. This is a serious part of the car, had I been on the interstate I could have had a horrific accident. Honda knew they had a problem, how can they limit the repair to two years" there were 149,992 vehicles involved in this recall, is there anyone that can help me"
- Charleston, WV, USA
I am the 2nd owner of this vehicle. It is in great condition everywhere other than the rear frame. I had no idea how bad the rust was under the vehicle in the rear. I bought the SUV 1 year ago in August for $2700 with 121,000 miles. I took excellent care of it & on 10/3/13 I was making a right hand turn onto a highway which was a 55 mph speed limit. As I accelerated my front end wobbled back & forth bad and at 25 mph my SUV darted to the right shoulder of the road & I slammed on the brakes missing the guard rail. By 1 foot. I had to have it towed home due to my driver side rear tire was pinchedinto my rear bumper. My body shop guy said the rear trailing arm rusted right off the frame & esd most likely not fixable unless I want to spend over $1500 to have the frame cut out & try to find good metal to weld too if there is any. An the other side is bad too. I had no idea this could happen &I had my Passport at the Honda dealership. 6 months ago & asked the garage boss if there was any recalls the vehicle missef or if there is anything I should. Watch out for & he said no. I could have been killed if I would have been going faster. How does a 13 year old vehicle rust out that fast? Honda should be held responsible for selling unsafe vehicles.
- Winfield, PA, USA
I was told about a frame recall on my 2000 Passport, I called Honda directly and asked them to end send me $49 + tx to have my car looked at. I paid, they tell me my car does fall under the recall but I would have to pay for repairs, and they also tell me that my car is unsafe to drive. Come to find out the person that owned my vehicle was told back in Feb 2012 that the frame was bad, so they turned around and sold the car, it went to auction and not disclosed to the person I bought the car from in May 2012. I took the car to have it aligned the dealership would not align the car because the frame in the front was rusted and has holes in it, and now we have discovered that the rear frame was filled with grape foam and covered over with undercoating that covered up the holes in the frame. What do I do, Honda will not back this vehicle or honor the recall. I do not have alot of money and can not afford to just purchase another vehicle to get back and forth to work. I work for a dealership in ithaca and when Toyota had their frame recalls, people were put into rental cars, and the vehicles were fixed or bought back. Honda does not seem to care!!!!! what do I do?
- Trumanburg, NY, USA
The underside frame of my 2000 Honda Passport is so rusted, a sway bar connected to the axle broke free. I have been told by my mechanic and by a Honda dealer that the rust is so bad, there is nothing to attach the sway bar to. The bar attached to the frame (which this sway bar is attached to) was fixed in the recall 1.5 years ago. It is still attached to the frame, so Honda will not fix this issue or give me compensation for my car. I believe it is all related and the recall did not work to fix the suspension issues. My Honda dealer basically told me I had to deal with corporate and to come pick up the car. I was shocked by this as the car was unsafe to drive and a potential safety hazard. When my wife pressed the service manager, he then said the car should not be driven. As for the recall, my Honda dealer wrote down the wrong VIN number on my invoice, so they thought the car was a 1999 Passport. If you read the recall, there is a difference on how the dealer should handle a 10 year old car versus an 11 year old car. According to Honda corporate, this would not actually affect how my car was fixed by the recall. But it gets better. The recall work was subbed out to a 3rd party for a stage 3 repair. No one at corporate or the dealer will tell me if this was authorized by corporate, as someone at the NHTSA told me was proper protocol. And I can't believe that no one at the dealership, when the recall work was done, told me how bad the underside of my car was. Could this be because if they didn't do the recall work they don't get paid? there is no conflict of interest here at all. I talked with corporate a week ago and asked them to have the Honda corporate district manager for my dealership call me. He hasn't called. Honda won't back up the Honda name on this broken down Isuzu.
- Villa Park, IL, USA
I purchased this vehicle on the 5th of July 2013. Took the vehicle home and noticed a badly defective tire on the right rear and that the brakes were having issues which included poor stopping and a vibration in the back. I got down on my hands and knees to look at the tire and then noticed large rotted holes in frame by tires. I then laid on my back and noticed that the entire frame was rotted out from front to back. This is so bad that I can push holes through the frame with just my fingers. I have since gotten online and discovered that there has been a recall issued on this vehicle for a control arm bracket that breaks off of the frame due to rot. This issue has far exceeded that recall and I am wanting to know what would be my best course of action from here? I am now afraid to even move this vehicle out of my drive way due to safety concerns for myself or others around me. Thank you so much for your time on this issue and I look forward to a response from you on this matter.... [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Sioux City, IA, USA
The contact owns a 2000 Honda Passport. The contact stated that he received a recall in regards to NHTSA campaign id number 10V436000 (suspension:rear). The contact had the repairs done approximately one year ago. The contact stated that the repair done to one side of the suspension did not make the vehicle any safer and believed that it should have been installed on both sides. The manufacturer was contacted and they ensured him that the vehicle was done according to the safety standards and regulations. The failure mileage was unknown. The current mileage was approximately 147,000. The VIN was unavailable.
- Ravenna, OH, USA
The contact owns a 2000 Honda Passport. The contact stated that the vehicle was repaired under NHTSA campaign id number 10V436000 (suspension:rear). Thirteen months later while driving approximately 40 mph, the vehicle started to swerve abnormally. The contact exited the vehicle and discovered that the driver side trailing arm was fractured. The vehicle was slowly driven to an independent mechanic where they advised him that the failure was not related to the prior recall repair. The driver side trailing arm was replaced. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 119,550.
- Gordonville, PA, USA
As driving my Passport I notice swaying feeling all over the road and it is very loud when ever you hit the slightest bump. Driving at a very low speed is the only way to drive. The frame is rusted bad. It is full of holes and missing peices. Currently at Honda dealer waiting for the case manager to contact me as it is not safe to drive according to Honda America. So far offered no rental or nothing just no car.
- Plattsburgh, NY, USA
- St Louise, MO, USA