10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,307 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Nov 092024

Passport

  • miles
On Nov 9, 2024 I was pulling into a parking spot in a public parking garage, after turning 2 tight corners to approach the parking spot. About half way into the parking spot, the car suddenly lurched and accelerated and I crashed into a 90 degree concrete corner wall! It happened SO fast, without any warning sounds or ABS brakes deploying. The entire front passenger corner of my car was badly damaged. Luckily I was not injured, nor were there any other vehicles or persons involved. It is just not possible that I could have personally pulled into a parking spot at such a high speed as to cause such extreme damage to the vehicle! I drove the vehicle to a body shop on 11/11/24, which was one recommended by my insurance company. The vehicle was inspected by the body shop, which was directly in contact with my insurance company. I did ask the shop to make sure the mechanic checked for any safety issues during repair, as I was concerned as to the cause of the accident. I have an impeccable driving record and I cannot explain how such an accident could happen! I had no issues with the car previously. Upon further inspection into the damage, on 1/3/25 it was finally evaluated as a total loss, as there was damage to the frame and other issues! I did receive a statement on 1/3/25 from the body shop that there was a "fault in the system, causing gas pedal lock, which might be cause of accident". I felt I had to report this possible issue that resulted in a total loss and obviously could have injured myself, others or other vehicles!

- Playa Del Rey, CA, USA

problem #6

Jan 202025

Passport

  • miles
We are currently experiencing very cold weather in my area. I have a Honda Passport that uses a camera for its braking, LKAS, ACC, and other features. During extreme cold, the camera shorts out causing safety systems to fail. Others report the same issue on Honda cars: [XXX] No accident or injury resulted - merely trying to avoid a future safety issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Bethalto, IL, USA

problem #5

Mar 292024

Passport

  • miles
The collision mitigation braking system (CMBS) comes on randomly with no vehicles or obstructions in front of it.

- Berea, KY, USA

problem #4

Sep 252023

Passport

  • miles
While at a stoplight with traffic behind me, my Honda quit and couldn't be moved out of road, or restarted for service. No warning on dashboard or lights to let me know what problem was. It went through every error in the system! I had to call police to block traffic and call a wrecker to come tow me to AutoZone for a replacement battery. It was the wrecker service that advised it was not the first time he had seen this happen. My car is only 3 years old and did not give a warning, it just stopped in traffic putting me and others in danger. I had unnecessary cost and repairs that should never had to be made. The local police had to use resources that took time away from them as well. This was on a busy Saturday afternoon on a well traveled road. This is NOT in the best interest of the public! Now I have to take time off work to have it looked at with dealer. All this could have been avoided if this technology was not put on the vehicle. I expect better from Honda! My next vehicle will be something without all this unnecessary technology that puts people in danger!

- Jay, FL, USA

problem #3

Mar 302021

Passport

  • 8,000 miles
Adaptive cruise control works well most of the time. Occasionally, it ignores stopped traffic and closes to a dangerous distance. It then slams on the brakes and all warning lights go on. The sensors are defective. On two lane roads, the sensors detect oncoming traffic and flash the brake warning light. When on cruise, the sensors detect cars making a left turn when passed on the right, and apply the brakes. The same thing happens when on a freeway in the middle lane passing a car on the right. The false warnings have happened since I purchased the vehicle. It's been to the dealership numerous times. They can't fix it. The cruise problems were discovered on a trip to Florida from January to March 2021.

- New Baltimore, MI, USA

problem #2

Jun 102020

Passport

  • 7,600 miles
The contact owns a 2020 Honda Passport. The contact stated that the front radar system and the collision avoidance system was sensing other objects and abruptly slowing the vehicle down almost to a complete stop. The contact turned off the feature so it would not engage in error like before. The contact was able to override when applying the brakes. The contact was concerned that the even though the adaptive cruise control was not reading an object in front the vehicle, the system may speed up the vehicle possibly causing a collision. Additionally, the instrument panel displayed the incorrect vehicle speed. The vehicle was taken to Honda of downtown Chicago (1111 N. clark St, ste 2, Chicago, il 60610, (312) 766-1095) and a software update was performed for the instrument panel to show the correct speed. It was also suggested that the front of the vehicle be cleaned and wiped off at all times for correct readings of any object in front of the vehicle. The manufacturer stated that the system could be reading bumps in the road, curves in the road and rain that could cause inaccurate readings. The issue was escalated to a case manager. The failure mileage was 7,600.

- Chicago, IL, USA

problem #1

Jul 202020

Passport

  • 550 miles
Vehicle braking heavily and unexpectedly on highway and interstate due to defective Honda sensing group input data (radar, camera, on-board software creating dangerous situation) at high speeds (60-70mph).

- Mooresville, IN, USA