10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #4

Jan 222024

Passport

  • miles
The engine lost power and shut down while driving on the highway. The vehicle has been at a Honda dealership since this date (so about 8 weeks now). It can be inspected but I am on the verge of replacing the engine at my cost. The loss of power resulted in putting the vehicle on the side of and icy highway at night and at risk of being hit or sideswiped. There was very little cell service which meant that a tow truck couldn't be called right away. There were no warning signs that the engine was experiencing trouble before this engine failure. The problem has not been reproduced by the dealership. They have inspected the vehicle and have only pointed to low oil/leaking oil as the issue. I myself have no evidence of leaking oil or low oil. There again, were no warnings/symptoms prior to the failure. The problem occurred at the moment that the engine supposedly failed completely. The dealership and American Honda have not entertained any failure other than the low oil and my oil change which occured 5300 miles and over three months prior. I cannot understand as a consumer with a PowerTrain warranty and a car with some known recalls (fuel pump/ connecting rod) refuse to be concerned for the safety of their customers and use my vehicle to determine what the real issue was or is.

- Ellensburg, WA, USA

problem #3

Sep 252023

Passport

  • miles
While at a stoplight with traffic behind me, my Honda quit and couldn't be moved out of road, or restarted for service. No warning on dashboard or lights to let me know what problem was. It went through every error in the system! I had to call police to block traffic and call a wrecker to come tow me to AutoZone for a replacement battery. It was the wrecker service that advised it was not the first time he had seen this happen. My car is only 3 years old and did not give a warning, it just stopped in traffic putting me and others in danger. I had unnecessary cost and repairs that should never had to be made. The local police had to use resources that took time away from them as well. This was on a busy Saturday afternoon on a well traveled road. This is NOT in the best interest of the public! Now I have to take time off work to have it looked at with dealer. All this could have been avoided if this technology was not put on the vehicle. I expect better from Honda! My next vehicle will be something without all this unnecessary technology that puts people in danger!

- Jay, FL, USA

problem #2

May 282023

Passport

  • miles
This has happened 3 different times starting on 5/28/23. While at a stop light the engine shut off function goes into effect. The engine then shuts off and won't restart until you put it back in park and restart the vehicle. This is dangerous and could cause accidents when in stop and go traffic.

- West Mansfield, OH, USA

problem #1

Mar 072023

Passport

  • miles
With the Idle-Stop activated, the engine shut down while stopped at a red light. However, when I disengaged the brake and tried to push the gas pedal to start, the car did not restart. It went "dead." I had to attempt to restart the car, and it took multiple attempts to get it to restart. I ultimately had to put the vehicle in park and then re-start the engine manually once the 2020 Passport "re-set" itself. This was dangerous, as I was in a very active intersection at dusk/night and the Passport became hard to see as the electrical system + engine shut down and would not restart promptly with cars trying to go through the green light.

- Timonium, MD, USA