7.2

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,650 miles

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problem #2

May 252021

Passport

  • miles
Not long after buying my car I noticed a popping sound from the speakers. I took it back to Honda in which they added a harness. This did nothing and the popping got louder to the point it became a distraction and even turning the radio panel off did nothing. The speakers would get hot along with a burning smell. I took it in for a 2nd time in which nothing was done and then the third time the speakers were re-wired. As of today the popping noise is back, I lose connection to all audio (Bluetooth, FM, AM, SirusXM, AndroidAuto, etc.) this makes it impossible to safely use the phone while driving down the road. Along with the popping the main screen continues to cycle through a black screen. Sometimes it comes up immediately sometimes it takes a few minutes. This is an issue when trying to back out of a driveway or parking space. Honda is well aware of the issue as they have sense released a bulletin stating that the problem will be fixed, but with the cavate that Honda be able to duplicate. Outside of hearing the popping sounds there is no warning of when the speakers and or screen with cease to work. These issues do not happen constantly but when they do are an issue at highway speeds. Outside of a harness, re-wiring and constantly re-setting the system there is nothing that Honda seems to be willing to do and drivers should just "deal" with it. The popping has been duplicated along with video evidence, they have also been able to duplicate the system losing connection as that is part of the bulletin and the back up camera issue has a recall but there has been no permanent fix on the speakers. None of the tried methods has seemed to fix many users issues and Honda continues to willfully ignore them.

- Kernersville, NC, USA

problem #1

Sep 042020

Passport

  • 15,300 miles
I was driving on the interstate, no vehicles in front of me or beside me and I heard a loud explosion like a shotgun blast. I looked in rear view mirror and saw glass bouncing from my vehicle. I pulled over and discovered that my sunroof while closed had exploded. Fortunately I had the shade closed so no glass came into the cabin.

- Charlotte, NC, USA