10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 89 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The auto engine idle is failing to properly restart the vehicle. After coming to a complete stop the vehicle will not restart on its own. I have to put the vehicle in park, wait a few minutes and then push the start button to restart the vehicle. The vehicle will be available for inspection upon request. My safety and the safety of others has been put at risk numerous times. The vehicle has failed to restart mid-intersection in heavy traffic., on the highway during stop and go traffic, and at stop lights. The problem has not been reproduced or confirmed by a dealer or service center. The vehicle has not been inspected by the manufacturer, police or insurance company. No prior warning signs, messages or lamps have appeared before the problem.
- Tucson, AZ, USA
We were driving at 55mph and every warning light came on. It quickly decelerated to 20mph then wouldn't shift from first gear. We were in an area where there was no places to pull over. We pulled over and the car wouldn't shift from park. We were told to let it sit 15min then try again. After 20 min the car worked normally. The computer system deletes all the errors once it sits. The dealership says there is nothing wrong. This is the 2nd time it's done it. We were told to check the battery. It's new and we do not trust this vehicle. If it does it on the freeway it would be catastrophic. Honda needs to fix this problem. The crash avoidance also says to brake at every car in the opposite lane. I purchased a code reader to try and save all the codes when the car acts up.
- Weaverville, CA, USA
I am writing to make you aware of an alarming incident that happened with our 2021 Honda Passport this fall. My wife backed out of the garage and was in our driveway when the vehicle engine suddenly turned off and a message appeared on the entertainment display. It said that the antitheft system had lost power and that the power button needed to be pushed to restore it. She finally got the car to start by pushing the -??volume-?? button, NOT the power (engine on/off) button. The message disappeared. If this would have happened while actually on the road, there could have been serious consequences. Can you image your vehicle suddenly shutting off on a highway? About a two months later, I also received the same message when driving through my subdivision, but the engine did not shut off. I immediately took the vehicle a local Honda dealer who tested the battery (the original battery -?" just about to turn two years old) and found that it needed to be replaced. There was no indication that it was going bad prior to these incidents. As I stated earlier, it is the first scenario that is a red flag. Why did the engine shut off" Have other Passport or Honda owners had a similar experience" I thought you should know what happened to us.
- Farmington Hills, MI, USA
SUV randomly unable to shift out of Park. Push-button electronic shifter rendered useless. Car cannot be manually put into NEUTRAL for towing because Honda does not provide its customers with the tool. They apparently will sell it to you for $200+ dollars if they even have or are willing to give you one. Warning for Transmission System and Blind Spot Systems both appeared. No other codes or indicator prior or at incident.
- West Hempstead, NY, USA
Was nudging Passport into a handicap parking spot at local grocery store. The Passport suddenly the engine raced to full throttle. The brake couldn't stop car as it hit the handicap pole and airbag deployed. The pole Passport to go to the right and ended up on a parking island. The idle went down and after smoke inside car cleared was able to stop engine. The Passport was towed away with extensive front end damage and minor property damage.
- Victoria, MN, USA
The car is park at home for the first time after the purchase from the dealer the day before. I went to start the car in the morning the brake pedal is stiff, hard, or locked causing the car to not start when start button is pushed. I ended up using the remote start and goes in the car put my foot on the pedal; the brake pedal is no longer stiff, hard, or locked and the car start when I pushed the start button. Every day is the same since.
- Camden, NJ, USA
Bought the car from the dealer drove great ! weeks into owning it transmission is clicking banging and driving rough most of the issues are second and third gears. Street or highway. Service can't seem to fix it vehicle is also some times sluggish and doesn't have the pep that it should. Test drove 2 other Passports and they both had great power and no transmission issues please help!
- Staten Island, NY, USA
- Brownsville , TN, USA