10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 145,779 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The vehicle has had unpredictable braking and traction for well over a year. Dealer visit on March 14, 2014 did not produce a cause. More recently I was unable to stop the vehicle from 40 mph for a red light with full brake pressure. Road conditions were good at the time. I had to accelerate through the intersection to avoid a collision. The vehicle currently displays the "check engine" light and "vtm-4" light quite consistently. Traction is also intermittently compromised by some unknown problem. It seems that when the vtm-4 light is on, the AWD feature of the vehicle is disabled. When it is on, it cannot be disabled with the switch on the dash. The driver side air bag was ordered on October 29, 2014 but has not yet become available. I called the dealer again on March 2, 2014 after I received another air bag recall notice. This now includes the passenger side as well as the driver side. Air bags are not expected for another two to three months. They will call...............!
- Worcester, MA, USA
My Honda Pilot starts slipping when it changes from 3rd gear to 4 gear. Now it starts shaking/jugging. With speed 60mph or 65 mph, it is very dangerous if it starts jugging because you never know how the car behind you reacts and your car will do.
- Coconut Creek, FL, USA
There are several issues: 1. the problem began with the key not fitting properly as it once did, perhaps after several attempts. When I turn the key or put the key in the ignition it won't turn to get the vehicle started. I turned the steering wheel all the way to the left and it doesn't matter. The Pilot still won't start. When reading the manual, it's a push sign under the ignition but this isn't addressed in the manual. It doesn't tell you the purpose of the push sign. I've tried everything to get the key to turn and I've let others try also. And it doesn't work for anyone. The steering wheel is turned all the way to the left but the wheels are not and it won't turn to the right it all; it's locked. The vehicle won't go in neutral, so I can roll it or nothing. 2. there is knocking noise that is louder when you accelerate on the left front side perhaps it's coming from the drive-train or axle on that side, almost sounds like something is loose and may fall off. 3. the radio turns off for a few seconds randomly and it may not happen again for a while and suddenly does once again. 4. the lock and handle to the glove compartment broke off and cannot be opened. 5. the wire to control the handles for the rear seats to recline and fold down broke from within the seats. I looked inside it's the piece of plastic to hold the wire in place that broke, there needs to be a better replacement part made of steel not plastic. 6. the floor mat sticks in bunches causing the carpet to soil can be hazardous I.e. Toyota, only remedy is to replace the floor mat for the truck entirely, very, very expensive... 7. when it reaches 30mph it shakes and you can hear a loud noise like you're driving over something ridged it's scary. 8. the button for four wheel drive does not function 9. the chrome on the door handles peeled off tearing the skin causing injuries to the hand, my finger still feels tingly and numb. Please help!!!
- Philadelphia, PA, USA
- Appleton, WI, USA