1.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
99,975 miles

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problem #1

May 242012

Pilot

  • 99,975 miles
I was driving my wife's 2003 Honda Pilot stopped at light and when I started to drive away started to smell gasoline vapors coming into vehicle. Drove home and smell continued after shutting vehicle off. Next morning drove to Honda dealer on tyndall parkway, in panama city Florida, waited all day for an answer from service department, finally 1500 hrs on Friday, they told me the fuel line had separated at joints and couplings and that was the smell I experienced. They kept the vehicle since then awaiting parts to repair fuel line. I was told parts would not arrive until Tuesday 5-29-2012, they still haven't, was told again they would be available on 5-30-12. They also advised me it would cost$ 250, for part and total bill would be $1300, when I asked why so much, they stated labor would be for 11 hrs and cost $1150. Being it was a safety concern agreed to pay as my wife has ms and is handicap and having to keep a window open in 90+ temp. Would cause her ms to flair and possible relapse..1). My question is why wasn't this vehicle recalled as a safety hazard with possible effects from gasoline fumes exposure and possibility of catching on fire of vehicle which both could have lead to possible death or injury of handicap individual or vehicle occupants. And is it common for the fuel line to break in this model vehicle? 2). Does Honda allow for 11 hrs to replace and repair the fuel, and what is their responsibility in the matter of this incident? not to notify owners of possible injury or death due to faulty equipment of their vehicles. I want a response from Honda on these issues. 3). and a investigation into these concerns involving fuel line burst and connections involved here. And will this dealer provide written information as to why this happened and will they notify Honda headquarters and customer services of this incident? updated IVOQ 06/06/12....updated 06/18/12

- Lynn Haven , FL, USA