10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
86,204 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #17

Jul 102020

Pilot 6-cyl

  • 139,617 miles
Went to go trade my car in and I was told that the car-fax is showing a potential odometer rollback indicated, I have made a few calls and I am not getting any help. I am very concerned and would like some help with this please thank you.

- East Haven, CT, USA

problem #16

May 122020

Pilot 6-cyl

  • 208,000 miles
When getting work done by licensed mechanic, I was told that there was a problem with the rear frame being soo rusted that the shock absorber was not attached because there was nothing left to attach it to. I was told they couldn't fix it and I should consider getting rid of it.

- Rhinelander, WI, USA

problem #15

Aug 232019

Pilot

  • 23,460 miles
Convertor spitting metal which lead to my transmission going bad.

- Omaha, NE, USA

problem #14

Mar 022018

Pilot

  • miles
While driving my Honda Pilot I noticed the mileage was reading more then I went. I'm not sure how to go about this but I think this is unfair.,

- Saint Clair, PA, USA

problem #13

Nov 232017

Pilot

  • miles
Malfunction lamp is on and airbag light coming on when hooked up to a device it said nothing was wrong for the maintence light to be on then the malfunction lamp came on.it was stationary

- Cleveland, OH, USA

problem #12

Mar 092017

Pilot

  • miles
Hasn't been in an accident that I know of. Just bought it in March of 2017.

- Philomath, OR, USA

problem #11

Oct 012017

Pilot

  • 160,000 miles
Ignition. I am unable to get my key to turn in the ignition to turn the vehicle on. Sometimes I cannot even get my key to go all the way in as well. Stationary.

- Labadie, MO, USA

problem #10

Sep 232017

Pilot

  • miles
Odometer fraud, this vehicle was auctioned on Mar 14,2017 with odometer reading 222,805M and sold to second owner by tampering the odometer to 122,927 on Apr 17,2017. I purchased this Honda Pilot on Sep 23,2017 with the odometer reading 125,715. I have not registered the vehicle to dmv, this need to investigate and seeking help to get out of this deal. I tried calling odometer fraud services 202-366-4761 but no one is receiving my call.

- Manteca, CA, USA

problem #9

Sep 082016

Pilot

  • 100,000 miles
Ignition key gets stuck in the ignition and does not turn. Several people have complained about this problem, but Honda is charging for the known defect in the tumbler system used with their special key system. People are told that this is normal wear, but this does not make sense that all cars expire at the same time and the fix involves replacing the entire ignition including the keys, leaving the owner with one set of keys for the doors and a new set for the ignition. My question, if the keys are worn, how do they still work for the doors. Once the switch is broker, the car will not start and the key feels like it is the wrong key

- Vienna, VA, USA

problem #8

Feb 052016

Pilot

  • 200,332 miles
While driving to work this morning (cold morning, on city street) I turned my driver seat heater on high. The driver side seat heater was on for about 20 minutes when suddenly the back became very hot. It started to smell and my back was slightly scalded before I realized what was happening. I quickly turned my seat heater off and soon after turned my car off to investigate. The back portion of the seat (middle spot) was still very hot to touch and remained that way for at least 15 minutes in 35 degree weather! my car and especially the driver side seat has a burnt rubber odor. I truly feel that if I had not turned my seat heater off when I did, that it would have caught fire with me driving! no I'm afraid to utilize the seat heater. Honda needs to do something about this via replacement of faulty wiring or element before something more serious happens to someone!

- Indian Trail, NC, USA

problem #7

Sep 122014

Pilot

  • 164,104 miles
The 2004 Honda Pilot had a recall notice affecting the ignition (NHTSA reference #12V573000). My key was able to be removed without the vehicle being in park. The exact symptoms of the recall. I checked with Honda and they said my vehicle was already fixed. I took it in and they did fix the car, but claimed it had nothing to do with the recall. Either there is a secondary issue that needs to be addressed or they are being less than truthful. I had to pay over $500 for what I believe should have been covered under the recall.

- Hillsboro, OR, USA

problem #6

Jun 102015

Pilot

  • 120,228 miles
Suddenly car started making bad noise from engine. I went to store to fix it. They saying its factory recall and we can't fix it. I didn't find any information from your website. Also it's very risky. I suppose to drive my car from Michigan to Virginia but the auto technican told me wil be risk it's will stop your wheel and you will in big accident. Sears auto didn't fix my car. They refer me to go Honda dealer for recall issue. Please advice me. Thanks

- Warren, MI, USA

problem #5

Oct 152013

Pilot 6-cyl

  • 72,000 miles
When the driver side heated seat is turned on the seat gets so hot that it literally burns the skin on anyone sitting in the seat. It happens on both low or high setting. The seat then begins to emit smoke.

- Hillsboro, OR, USA

problem #4

Jan 012009

Pilot 6-cyl

  • 70,000 miles
Started at approx. 70,000 miles. Car shutters/vibrates (as though going over a soft rumble strip) when going approx. 45 mph. Stops once I let off gas or accelerate. Initially happened only once in a while. Now it happens consistently.

- Shorewood, IL, USA

problem #3

Oct 242009

Pilot 6-cyl

  • 110,326 miles
On-board diagnostic system information code P0740 on 10/24/2009 at 110,326 miles and again on 09/15/2011 at 162,313 miles. Dealer replaced 4th gear pressure switch at ~$265 each occurrence. Transmission replacement was also a proposed option. This is a widespread problem which is demonstrated after warranty expiration and there is no Honda recall or technical service bulletin that addresses this. Buyers rarely receive financial assistance from Honda. The recall no. P30 does not cover all the vehicles that exhibit this problem. Transmission failure during operation would likely cause injury to both person and property.

- Durham, NC, USA

problem #2

May 112011

Pilot

  • 97,400 miles
Defective shift interlock allowed the ignition key to be removed while vehicle was parked and left in gear. The unoccupied vehicle rolled approximately twenty feet, coming to rest after contacting a parked vehicle (vehicle #2). Owner of vehicle #2 was loading bags into her trunk and was warned by a bystander to get out of the way- which prevented her from being hit by the rolling vehicle. No injuries were reported, and damage to the vehicles was negligible. Police were called and they responded. Information was exchanged between the vehicle operators. It should be noted that this defect was the subject of a recall for other Honda vehicles (Accord, civic, others) in late 2010.

- Duluth, GA, USA

problem #1

Nov 062004

Pilot 6-cyl

  • Automatic transmission
  • miles
Frame and structure tends to shake and make noise whenever vehicle is driven at about 50 mph. The noise sounds like a helicopter over the vehicle. The consumer was told that was how the vehicle was designed.

- Harrisburg, PA, USA