2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
72,433 miles

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problem #3

May 062013

Pilot 6-cyl

  • 215,000 miles
In May 2013 I received a letter stating that the sunroof had a defect. Claim #[xxx] was opened and I was directed to S & C in hiawatha (319-393-2591) and on May 31, 2013, I took my vehicle in for the recall. The sunroof started to leak when it rained so I had it checked by safelite auto glass who inspected the drain tubes and confirmed they were not clogged. I tried to contact S & C to correct the issue with the webasto sunroof and the business was closed. I contacted webasto to see if they could confirm that the service center (s & C) had actually replaced the sunroof. Webasto directed me to the next nearest service center, mid Iowa truck & upholstery, 1628 S. duff avenue, ames, ia 50010 (515-232-4343) which is 2-hours away and webasto could not guarantee that the service call would be covered under the warranty. When driving the vehicle you can hear an increase in the air coming through the sunroof. I frequently Transport my granddaughter and I'm concerned that the glass may come out of its frame as stated in the recall. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Cedar Rapids, IA, USA

problem #2

Aug 122004

Pilot

  • Automatic transmission
  • 2,300 miles
The consumer purchased a new vehicle with an aftermarket sunroof which was installed by an aftermarket shop. The dealership told the consumer that the sun roof was a legitimate option. He had been lied to and now the owner feels this the vehicle is unsafe because it leaks when it rains and when going through the car wash. The dealership will not take the vehicle off the road and the owner feels that he is not getting anywhere even after talking to the manufacturer. Provide further details.

- Brooklyn, NY, USA

problem #1

Jan 012004

Pilot 6-cyl

  • Automatic transmission
  • miles
The dealer had a sun roof installed as part of the purchase price. It has had multiple problems ranging from vibration noise at low speed to excessive wind noise and also electrical problems. Perhaps Honda should stop putting in sun roofs if the car isn't designed to accomadate one.

- Norcross, GA, USA