I took my car for an oil change on 05/02/015 and on 06/20/2015 I had no oil! I had my car towed to Monroe Muffler brake and service because they're the ones who originally did the oil change. Before I had my car towed to them, I put 3 quarts of oil in my car and the light went off but then the engine started to knock! I drove my car to Sears auto center because it was directly across the street from the gas station and the mechanic advised me I was burning oil.
I am out of a car now and it will cost $4,000 (Honda dealer) to rebuild a new engine. Please keep in mind I am still making car payments on a car I no longer have. I tried to go after Travelers Insurance who represents Monroe, and of course they denied the claim because my car was burning "excessive oil" If my car was burning as much oil as they said I was burning, when they did the oil change on 05/02 there wouldn't have been any oil left! They never told me I was low on oil. As a service shop it was there duty to let me know that. That way, I could have had the problem accessed and fixed the issue. I was crying when I was told my engine no longer works. The engine hasn't seized yet, but the car turns on with a knocking sound.
I took my car for an oil change on 05/02/015 and on 06/20/2015 I had no oil! I had my car towed to Monroe Muffler brake and service because they're the ones who originally did the oil change. Before I had my car towed to them, I put 3 quarts of oil in my car and the light went off but then the engine started to knock! I drove my car to Sears auto center because it was directly across the street from the gas station and the mechanic advised me I was burning oil.
I am out of a car now and it will cost $4,000 (Honda dealer) to rebuild a new engine. Please keep in mind I am still making car payments on a car I no longer have. I tried to go after Travelers Insurance who represents Monroe, and of course they denied the claim because my car was burning "excessive oil" If my car was burning as much oil as they said I was burning, when they did the oil change on 05/02 there wouldn't have been any oil left! They never told me I was low on oil. As a service shop it was there duty to let me know that. That way, I could have had the problem accessed and fixed the issue. I was crying when I was told my engine no longer works. The engine hasn't seized yet, but the car turns on with a knocking sound.
- tamikac, West Hartford, CT, US