10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
125,500 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Mar 092018

Pilot EX

  • Automatic transmission
  • 155,000 miles

Less than 3K miles after spending a small fortune on engine work for a misfiring cylinder, the low oil light came on, and I discovered a dry dipstick. I added three quarts to get the oil level in the acceptable range, and took it to the shop. They could not detect any leaks, but said there was almost no oil in the car -- they filled it and told me to keep and eye on the oil level until the next oil change and report back. I have to add a quart of oil with EVERY fill-up (approx 350 miles) in order to keep the right amount of oil in the car. Each time I start the engine, I'm met with a cloud of blue smoke.

I took it back and had a bunch of diagnostics done, and was told that the problem is with the piston rings and it would cost thousands to fix. I just spend almost 2K to have the cylinders re-bored to fix a misfire -- the total of those two repairs would be more than the vehicle is worth. I expect a Honda engine to last for more than 150K miles. My first Honda Pilot (2003) was still going strong at 250K when it was totaled in an accident. Really sick of this.

- Melissa R., FRONT ROYAL, VA, US

problem #1

May 012015

Pilot EX-L 3.5L V6

  • Automatic transmission
  • 96,000 miles

I purchased my HONDA PILOT 2006 EX-L from the original owner with 96K on the vehicle. They did not inform me of the oil consumption issue. Upon purchasing the vehicle, I noticed the car was consuming oil. Honda dealership checked for leaks, and did not find any leaks. They indicated the car is just "excessively consuming" oil.

I did an oil consumption test, and checked levels every 1000 miles. Test results concluded the vehicle burns and average of 1.5 quarts per 1000 of city driving, and 2.5 quarts every 1000 for highway driving.

I purchased this vehicle at top dollar, in cash. This was my first vehicle I was able to fully pay for in cash, and I was SO EXCITED to have purchased a HONDA. I've always been under the impression that HONDA products are of extreme quality and "run forever".

I contacted Honda Customer Service, and the informed me there was no warranty. Well, obviously I am aware of that, as I now sit with a vehicle I paid 12K for, and it's worth not even half of that. I'm a hardworking mom who prides herself on working hard and earning your own way. I feel ripped off by Honda. I bought a lemon vehicle, and they've cost me money that I couldn't afford to lose.

Everything I have read about Honda says they care about their customers, and they go the extra mile to fix problems. My experience has been the OPPOSITE. Even the Honda Dealership didn't really care about the excessive oil consumption. They said, "contact honda, good luck". WOW.

NO ONE at HONDA has attempted to make this right. I will never purchase another Honda product, and will let anyone and everyone who will listen, about my experience with my Honda vehicle and their customer service.

I hope this article will prevent this from happening to someone else. :)

- Heather H., East Grand Forks, MN, US