10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
101,228 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #15

Sep 152023

Pilot

  • miles
Driver's seat front left mounting bracket snapped. Seat now rocks backward under pressure or during acceleration, and runs the risk of detaching completely in a collision. Over one hundred reports of similarly compromised driver's seats in Honda Pilot series 2003 - 2007 (mine is a 2007). Available for inspection upon request. Honda needs to issue a safety recall before injuries and fatalities start occurring.

- San Antonio, TX, USA

problem #14

Oct 012019

Pilot

  • 93,000 miles
Driver's seat rocks back and forth when in motion

- Centreville, VA, USA

problem #13

Feb 102017

Pilot

  • 70,000 miles
When I turn on my seat heater on the drivers seat, it gets so hot it burns my legs.

- Beaverton, OR, USA

problem #12

May 192019

Pilot

  • 196,000 miles
The front drivers seat bracket has broken. At first it started rocking, then after a few days I heard a crack and realized that the bracket on the front left side of the seat was broken, when I took off the side covers and could see it. The seat now falls backwards. The car was not in an accident. The vehicle has about 196K miles. Given how many others have had this problem, I don't understand why there has not been a safety recall. If it happens with normal usage, then it will happen in an accident. These brackets were not engineered with safety in mind.

- San Diego, CA, USA

problem #11

Jun 112018

Pilot

  • 157,000 miles
Drivers seat felt like it was loose and rocking slightly, then about 1 week later, felt worse. I slid it back to see if a bolt came off, and to my surprise, the steel bracket holding seat to sliding mechanism had completely broken off! I do not weight much and the care has not been in accident, so I believe the engineering of the bracket is insufficient and can lead to a serious accident. I was in my driveway when my seat broke, so fortunately, no one was injured.

- Bloomington, IN, USA

problem #10

Jul 012017

Pilot

  • 125,000 miles
Drived seat broke off from floor, cusing seat to fly backward while driving. After researching this problem on the web this happens hundreds and thousands of times 200 drivers with their car seats which is very critical and there's no way to fix it step to spend thousands of dollars

- Fort Myers, FL, USA

problem #9

Aug 072017

Pilot

  • miles
The driver seat metal bracket broke while driving normally. I was shocked to learn about this. I have been driving for more than 23 years and had never heard about this situation. It is loose and a very serious safety concerns. As a consumer I expect that a car seat should last a lot longer than the car itself especially the driver seat.

- Fenton, MI, USA

problem #8

Jan 192016

Pilot

  • 202,000 miles
The contact owns a 2007 Honda Pilot. The contact stated that after seating in the driver seat, the seat was rocking. The vehicle was taken to a dealer where it was diagnosed that the bracket and the driver seat needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 202,000.

- Cincinnati, OH, USA

problem #7

Jan 222014

Pilot

  • 133,000 miles
Drivers side heated leather seat gets unbearably hot under right leg.

- Methuen, MA, USA

problem #6

Jan 252014

Pilot

  • 105,000 miles
The drivers side vehicle seat had a slight rock for the last few months...I had it checked at the dealer and they found no problems...today while exiting my vehicle the seat snapped. The front bracket on the left part of the drivers side seat broke. It is an L shaped bracket that holds the seat to the frame. This is a huge safety concern! what would have happened if I was in an accident with the vehicle? (please note this vehicle has never been in an accident and is well taken care of) this is not normal wear and tear and should be recalled immediately to protect other Pilot owners!!

- Hanover, PA, USA

problem #5

Dec 032012

Pilot 6-cyl

  • 82,000 miles
When turning on the driver's side seat heater it got extremely hot. Most recently it actually burned the seat foam and began to smoke. I will not use it anymore for fear of a fire or possible injury. Honda is very aware of the problem but will not acknowledge the issue and has instructed the dealership to ignore as if it does not exist. This is a serious problem that must be addressed. I realize nothing last forever but this should have a safety fuse installed to prevent injury. Thank you

- Central Point, OR, USA

problem #4

Feb 152012

Pilot

  • 97,000 miles
The contact owns a 2007 Honda Pilot. The contact stated that the front driver's seat fractured and rocked. The vehicle was taken to the dealer where it was diagnosed that the bracket for the driver seat needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 97,000 and the current mileage was 119,000. The VIN was not available.

- Cincinnati, OH, USA

problem #3

Jan 012012

Pilot

  • 140,000 miles
The contact owns a 2007 Honda Pilot. While parked, the contact activated the heated seat warmer for the front driver side seat. The contact stated that the seat became abnormally hot. The manufacturer was made aware of the failure and referred the contact to the dealer for diagnostics. The vehicle was not taken to the dealer for diagnostics or repairs. The approximate failure mileage was 140,000.

- Geneva, IL, USA

problem #2

Dec 262011

Pilot 6-cyl

  • 99,197 miles
Seat attachment to power adjustment base failed (broken seat bolts). This issue also occurred sometime in 2010 just before the end of the warranty period (less 36K or 36 months), and while at 60 miles per hour. First failure repaired by cush Honda, escondido, ca 92026. This is second failure, same issue, at 0 mph.

- Oceanside, CA, USA

problem #1

Mar 152009

Pilot

  • 19,225 miles
Nylon side panel of the back portion of the driver seat has a row of empty stitch holes just under the pleat where the side and the leather seat panels are stitched. The holes started to expand and become larger eventually causing a tear. Other holes are just beginning the process and are starting to expand. Went to my dealer and service manager told me it is happening because of getting in and out of the car. Unsatisfied, he told me he would have regional inspector look at it. She said she could not make a determination and would send picture to a Honda engineer. Service manager took picture with his cell phone. Three weeks later after checking back with them I'm told it's not under warranty and they won't fix it with goodwill. Honda advertises 3 yr, 36000 mile bumper to bumper but for some reason, this is not covered. No explanation was given.

- Amawalk, NY, USA