10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
62,392 miles

About These NHTSA Complaints:

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problem #14

Aug 252022

Pilot

  • miles
We were traveling the freeway and as we drove down the road the low beams turned off. Fortunately high beams were still functional.

- Flagstaff, AZ, USA

problem #13

Sep 092019

Pilot

  • 172,000 miles
On 09/09/2019 1:00 am I was awakened by neighbors that my 2007 Honda Pilot was on fire, police and fire dept. Responded and put out the flames, flame were in side dash board, ceiling, left and right quarter panels, sun roof and hood burned, front burned, plastic melting and fire everywhere, flames were 1 to 2 ft. High, all front lights in vehicle burned and melted, wires hanging, half the front vehicle totaled, during day light it was visible to see half the dash burned colapsed melted, you can see fuse box protruding hanging under dash. Wire harness, electronics, computer, burned. This does not even include damage inside engine under hood, flames were reaching out of hood. Neighbor has security cameras right in front of car, when she gets back from trip we'll see how it started I hope. I have police report available and pictures attached; you are welcome to visit and inspect vehicle. It's a total loss.

- Plantation, FL, USA

problem #12

Jul 152019

Pilot

  • miles
Low beam will not activate....hi beam works...both low beam bulbs are good. I have 175K miles on it and both low beams stop working. Low beam will not activate while moving or srationary.

- Vabch, VA, USA

problem #11

Jun 062017

Pilot

  • miles
Complaint - electrical system, exterior lighting I noticed my passenger side low beam headlight failed to operate. I replaced the lamp(bulb) and checked the fuses but this didn't fix the problem. After further research, I found previous Honda Pilot models with the same issue that were recalled for faulty harness headlight issues. However, Honda has failed to recall the model year 2007 for the same exact issues. Most owners on forums with 2007 Pilot have the same problem at or around 150,000 miles. My Pilot had the issue since 153000. The high beams work and the driver's side is not affected. The problem exists while in motion and stationary and is intermittent.

- San Jose, CA, USA

problem #10

Sep 072018

Pilot

  • 124,888 miles
One low beam headlight had gone out after Honda oil change. Then a week later the second low beam headlight had gone out. I have no low beam lights!! I was driving when my last low beam had gone out. If I didn't have dog lights and my brights I could have crashed.

- Auburn, IN, USA

problem #9

May 302018

Pilot

  • 154,000 miles
I noticed my passenger side low beam headlight failed to operate. My husband replaced the lamp(bulb) and checked the fuses but this didn't fix the problem. After further research, I found previous Honda Pilot models with the same issue that were recalled for faulty harness headlight issues. However, Honda has failed to recall the model year 2007 for the same exact issues. Most owners on forums with 2007 Pilot have the same problem at or around 150,000 miles. My Pilot has 154,000. The high beams work and the driver's side is not affected. In addition to this problem the yellow reflector bulb is now not working. It's just a matter of time before the entire unit stops working. The problem exists while in motion and stationary.

- Tallahassee, FL, USA

problem #8

Mar 172008

Pilot

  • 25,500 miles
07 Honda Pilot ex, the climate control lighting, radio button lights and the door ajar on/off, cruise control and sunroof button lights have all gone out. I bought this brand spanking new and within 2-3 years these lights went out. Seems to be something that Honda hasn't mastered because I see forums that this is an on going issuue. I don't have $300-400 to take it to the service dept to replace bulbs. Maybe a manufacture recall should be set in place.

- Richmond, OH, USA

problem #7

Oct 282016

Pilot

  • miles
The clips to the headlights break. One headlight has been replaced 6 or 7 times. Both headlights need to be replaced now. Condensation forms on the inside of the headlight. The Honda dealership said they have had many calls about this issue but it is not on the recall list as of right now.

- Tooele, UT, USA

problem #6

Jan 032014

Pilot

  • miles
The bulbs for the climate control buttons prematurely burnt off. Cannot see the buttons when driving at night.

- Flushing, NY, USA

problem #5

Mar 312015

Pilot 6-cyl

  • 151,000 miles
Very frequent burn-out of low-beam head-lamps (2-3 times per year). Multiple complaints about issue on internet.

- Yelm, WA, USA

problem #4

Dec 242014

Pilot 6-cyl

  • 99,100 miles
While driving with headlights on during daylight hours, we noticed a burning smell as we arrived at our destination. It was dark when we returned home and the headlights seemed very dim when using low beams. We were in a very rural area and able to use high beams for most of the trip. When switching to low beams due to oncoming traffic, I had difficulty seeing the road. When we reached the highway and had to use low beams more, it was obvious something was wrong. I used high beams as much as possible. At one point, I switched to low beams as a car passed me. The lights were dim again but suddenly brightened up a second after switching to low beams (possibly due to a bump in the road?) and I realized we had been driving with only fog lights for the past 30 minutes. Without the fog lights, we definitely would have crashed when we dimmed our high beams on the rural roads earlier in the trip. The following day, I turned on the headlights and the low beams were not working. Tapping on the lens sometimes temporarily fixes the problem, so the burning smell may not have been connected to the loss of lights. The sudden onset of this problem is a major safety hazard and seems very similar to the problem experienced with headlights in several other models, including 2003-2005 Pilot. The previous recall (NHTSA action number : EA11012 NHTSA recall campaign number : 12V136000) was specific to 2 bulb systems. The 2007 Pilot uses a 4 bulb system, but the problem seems similar and I don't have access to any technical information that would explain why the 4 bulb system is immune to the problem. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Greensboro, NC, USA

problem #3

Aug 142012

Pilot

  • 52,000 miles
Most of the climate control lights on my 2007 Honda Pilot have been out for a while. I bought this vehicle new and have taken excellent care of it; no wrecks, etc. The climate control lights continue to go out a few at a time. This causes night driving to be dangerous due to being unable to adjust anything with a quick glance. I've actually had to turn on the overhead light to see which button to push. Obviously, this takes my attention from the road, causing distracted driving. I've researched and found that this seems to be a common problem with Honda Pilot. It's hard for me to believe that such a wonderful vehicle and company would have sub par parts or a problem that causes this to happen. I've had other cars (much older models) that have never had an interior light go out. I'd just like to know if there is any way that I can remedy this situation. I plan on keeping this Pilot for many more years and would like to be safe when driving. Thank you for any help or advice.

- Mcdonald, TN, USA

problem #2

Jul 012014

Pilot

  • 25,000 miles
The contact owns a 2007 Honda Pilot. The contact stated that while driving at approximately 35 mph, the low beam headlights failed without warning and failed to reactivate. The contact stated that no warning lights illuminated on the instrument panel. The dealer was not made aware of the problem. The manufacturer was notified of problem and informed the contact to take vehicle into dealer for diagnosis testing. The failure mileage was 25,000.

- Okemos, MI, USA

problem #1

Mar 182009

Pilot

  • 70,000 miles
We bought my 2007 Honda Pilot ex-L in 2009. Soon after purchasing we noticed interior lighting issues. Specifically, the lights for the buttons in the ac head unit are all out. In addition, the dome light works sometimes and not others. Everything else works just fine on the vehicle. I have read numerous complaints on forums from others on this issue and feel it is a manufacturer defect as the interior lights typically last many many years on most vehicles.

- Southaven, MS, USA