The brand new Honda pilot vehicle was taken back next day to the dealer for replacement and he refused to accept the replacement of the vehicle. Instead Mr. Graig - sales manager gave me a new number which was $6000/- less to exchange (Trade in) it as a depriciation on my brand new vehicle. it really hurt me. I said how can you do that when i am returning the vehicle with which i am not happy and satisfied for which i have paid a huge amount. He later on said we will rectify the new vehicle. Also there was sound in the windshield of the driver side and the passenger side which is so irritating and dangerous which is so harmful to our ears. The service manager Mr. Carl of Honda Cars of Mesa - Arizona, said it is normal with the Honda pilot so we are unable to do anything. I was surprised to hear that as Honda spends a huge amount of money on research and tests on the vehicle for safety and satisfaction. what would any customer do if he was told the same thing when he had come to purchase the vehicle. Will anyone buy a Honda pilot vehicle. I have refered the case to Honda customer relation of usa to solve this matter and replace the Honda pilot with a new one, i am waiting for the answer. My case number is N01-2007-08-01-00244. The dealer just does not care that i have paid such a huge amoumt plus taxes. where even a glass of drinking water is not free.