7.5
pretty bad- Typical Repair Cost:
- $370
- Average Mileage:
- 97,650 miles
- Total Complaints:
- 17 complaints
Most common solutions:
- not sure (9 reports)
- regulator repair (8 reports)
The passengers front window non functional. Just dropped a few inches.
- Ben K., Denton, TX, US
Drivers window dropped down. Replaced motor assy. These window motors are crap.
- Ben K., Denton, TX, US
When I got back into my car at store I heard a thud sound. Noticed my rear side window was open. Tried to close but window would not go up. I could hear the mechanism moving for a bit. Will have to bring to dealer to fix I guess. Pilot has about 130K miles and has been good up to this point. Very surprised this happened.
- macosanjose, San Jose, US
Got to work, everything is fine. Go out to my car at the end of the day to find my rear driver's side window is down and won't come up. Call Honda only to find out it is the regulator and one of the cables is probably broken (interesting they knew immediately what it was) and it will cost $450 to $550 to repair. Owee!!!! I find that there is a class action lawsuit going on in California but only for CA residents regarding this very issue. I find numerous references to Honda power window failure. This seems to be a pretty common defect so why is it not being addressed?
- hmfl, Bradenton, FL, US
Were going to the Fair and my son rolled down the window. It would not roll back up. He felt bad the whole night as we had to leave the car with the window open at the Fair. He was afraid someone was going to steal the car and that it was his fault it broke.It seems this is a standard problem in the Pilot and I do not understand why they will not fix the problem for free at the dealership. Being without my car for days is enough of an inconvenience without having to worry about paying $400 to have it fixed. It sounds like it will be an ongoing problem that I do not look forward to dealing with in the future. I love Honda and this is disappointing. As a single mother my main concerns and those of my other mother friends when buying a car are safety and maintenance issue. I thought I had gotten the best of both with a Honda and love my Honda. Please work to fix this as it is an ongoing problem that I do not want to have to worry about in the future. Thank you.
- Carmen H., North Charleston, SC, US
Have not taken to dealer yet. Past experience I am facing a $95.00 to $100.00 labor only, repair parts not included. What's make this so bad is this is a two person vehicle and passenger windows are very seldom ran up or down. After reading blogs this has been an on going thing regardless of mileage. I'm not a happy camper, just unloading as a lot of you do. Honda is and has been aware of this problem. I have owned two Hondas an it will be my last.
- Steve H., LaGrange, US
This is the 3rd time I have had the same problem, in the past 4 years. First it was driver window, then passenger rear window and now it is driver rear window. Looks like there are several complaints about this. My Honda dealer can't do anything and I have to pay for it.
Will Honda do anything about it. Called Honda last time when happened, they did not give a damn about it.
I am not buying another Honda..
- Ramesh K., San Jose, CA, US
2007 Honda Pilot. Window just dropped down into door and will not roll up at all .
We we traveling freeway and stopped for gas. 100++ degrees. Absolutely miserable 3.5 hr drive home. Heat, noise, lack of security at stops. Now I find this is a common problem. Honda doesn't seem to take any responsibility. I have owned 2 dozen Chevrolets before buying this Honda. I have never ever had anything like this happen before. Ida Honda won't stand behind their products then I don't think I will buy a honda again?
We will see what they offer me when I take it in??
Made in Utah
- Kim L., Taylorsville, UT, US
This is the 4th TIME I have had to replace a faulty window regulator in my 2007 Honda Piolot. I bought this vehicle new in July 2007 - had to replace the drivers side window regulator in Dec 2008, replaced the rear passenger window in July 2009, replaced the left passenger side window in July 2011, and then replaced the rear passenger window (FOR THE 2ND TIME) in August 2012. Now the front passenger window is starting to make a funny noise, which I'm sure will lead to it 'dropping' into the door as the other windows have already done. Honda dealership DOES NOT care about this issue, but knows it is a very common problem. (When I called the dealership for a repair quote on a window regulator the technician immediately asked if the vehicle was a Pilot or an Accord. Hmmmm...doesn't that tell you this is a frequent problem???) The dealership says that until Honda issues a recall, there isn't anything they can do to help. I even spoke with a Service Manager, and he said the same thing. I have called Honda Care and after a very lengthy discussion with them, I know realize that HONDA DOESN'T CARE!! They offered no financial assistance in replacing my 4TH BROKEN WINDOW REGULATOR, said that no recalls have been issued, and that there are no 'known' issues with the regulators. They also tried to tell me that the problem is probably due to the high mileage on my vehicle - what??? Mileage has nothing to do with the 'window function' and certainly doesn't explain why the first regualtor had to be replaced when mileage was under 30K. Honda Care Rep also told me that I would need to take it to a Honda dealership for repair IF I wanted to have any chance of having the issue 'reviewed' for further resolution. Problem with that - Honda Dealership was $100 higher to fix issue vs. local Certified Honda repair shop that was 'independently' owned - because I chose to have the problem fixed for the lower cost, Honda said they would 'close' my ticket. Wow!! How does that make any sense, especially if I'm asking Honda to pay for the repair - wouldn't they be happy to have it repaired for less money??? This is my 3rd Honda vehicle AND IT WILL BE MY LAST!!! I'm done with Honda's poor customer service and their faulty parts!!
- lvande, Gilbert, AZ, US
So my wife was just sitting in the car with 2 small boys in tx during 102 heat and BAM.. The rear driver side window fell into the door. We cannot get it back up. Motor works but window is all the way down. This is not only pain but also unsafe bc Honda makes a horrific ear bursting (figure of speech) sound when rear window is down and all others up. Also did I say 100+degree weather. This seems to be major issue with car. Honda needs to do something.
- Kevin T., Round Rock, TX, US
I rolled down the windows all the way, when I wanted to put them up the back right window would not go up anymore. I can hear the little motor working, it is just not going up.
I had to get on the freeway, lets just say it was a very windy trip for my daughter!!!
- eloera, Baldwin Park, CA, US
I was driving in the freeway with a friend and his son sitting in the back. All of a sudden "BAM"! The rear window at the right side just dropped! Took my Pilot to the Honda Dealership and they fix it at $380.00!
- Virgil R., Spring Valley, CA, US
I was driving in the freeway and "BAM"! The front window at the passenger side dropped! This happened two years ago at the back and now in the front! Cost to replace? $439.00! I called Honda Customer Care? and they never CARE! It's past the warranty period they said! I complained to National Highway Safety Commission and hopefully they will issue a recall. WITH THIS EXPERIENCE, I'M SURE A LOT OF 2007 HONDA PILOT OWNERS HAVE THE SAME PROBLEM, SO PLEASE FILE A COMPLAIN SO RECALL CAN BE ISSUED!!!
- Virgil R., Spring Valley, CA, US
ILOVE MY PILOT. I AM SINGLE AND TYPICALLY THE ONLY RIDER IN IT. I USE MY POWER WINDOW ON THE DRIVER DOOR BUT RARELY USE THE OTHERS. I WAS GETTING IN ON SATURDAY AFTERNOON AND BAM!!! I HEARD THIS LOUD NOISE IN THE BACK. I LOOKED AND THE WINDOW HAD FALLEN INTO THE DOOR. JUST LIKE THAT. I SPED TO HINDA WHICH WAS ABOUT TO CLOSE AND THE GUYS WERE ABLE TO PULL IT UP OUT OF THE DOOR AND DUCT TAPE IT UP. BUT MY WORK SCHEDULE MAKES IT SO IT WILL BE CLEAR TIL FRIDAY UNTIL I CAN GET IT FIXED. I READ ALL OVER THE NET THAT I AM LOOKING AT HUNDREDS OF DOLLARS! I'll calm down a bit now. I called Honda Customer care and got a case number and requested out of warranty assistance. We will see. Stay tuned!
- giftogab, Las Vegas, NV, US
Well, it looks like I'm NOT the only one with this problem.. .My front, driver's side window stopped working... My window is rolled down and will not go back up.. Everywhere I look, it seems like people are telling me it's my regulator.. I just ordered one and it's $100.00..
If this is such a big problem, why doesn't honda recall these vehicles?? I called the dealer and they estimated the repair at $390.00... That seems ridiculous to me.. I'm hoping my husband can fix it. What am I supposed to do now?? Drive for 2 days with no window??
- Kristi R., Lemont Furnace, PA, US
Rear right passenger window quit working. Would not roll up. Dealer was able to take care of problem right away, even offering a loaner car. I waited for it instead (two and a half hours). They charged me $381.03, said they gave me a 10% discount. This is my third Honda over 16 years (each one bought brand new). This 2007 Honda Pilot has given me the most problems and been the highest in maintenance cost. This will be my last Honda.
- chainlee, Santa Fe, TX, US
Window just dropped down in door. Replaced the whole assembly.
- Ben K., Denton, TX, US