5.4
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,143 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The driver's power seat horizontal position track jammed so that the seat could only be moved about 2 inches forward/backward. This locked the driver into a position very close to the steering wheel and unable to reach auto controls, seat belt without significant difficulty. Honda dealer said they're had a rash of these power seat jam-ups on Pilot. Had to replace the "lower seat track assembly" which cost $1,340 with parts, labor and tax.
- Reno, NV, USA
Headrests (head restraints) in all the new cars I have sat in are extremely uncomfortable. I am a 5'10" woman. The head restraints push my head and neck forward. I was advised to recline my seat, but this is not ergonomically correct for me and causes me hip and lower back pain. After spending years and much money getting my spine in good alignment I am not about to have it ruined by riding in my car. The car insurance companies might feel that they are covering their **** by having these new rules/restrictions, but I hope the health insurance companies catch on soon that they will be paying many more claims for chiropractic and osteopathic adjustments, X-rays and physical therapy. These head restraints are ridiculous and uncomfortable and therefore encourage people to remove the head restraint entirely, obviously negating and possible benefit to the driver or the car insurance companies.
- Corvallis, OR, USA
2009 Honda Pilot - issue with power motor on driver and now passenger seat. Motor grinds, seat does not move with ease, occasionally seat feels like it's moving on the rails (when it shouldn't be). Honda states 'technicians are working on it'. problem was first reported over 18 months ago, Honda is aware of issue.
- Bear, DE, USA
2009 Honda Pilot front seats are loose in the tracks... reported this issue to the dealer, was told they could not fix this problem.
- Norfolk, VA, USA
2009 Honda Pilot, two months after I purchased the vehicle new, I went to buckle my grandchildren in the second seat, and the seat lifted off the frame. I am about to take it into basney Honda in mishawaka for the fourth time. I've asked the dealership what can we do to fix this problem permanently, we will have to look at it. I called Honda customer service, and was told that they cannot do anything, that the dealership will have to take care of it. Honda does have people that the dealership can call, to help them. I asked to talk with someone else(like a supervisor) and was told that I couldn't. this is a safety issue. I doesn't do any good to buckle them in when the seat if not attached to the frame.
- South Bend, IN, USA
The contact owns a 2009 Honda Pilot. The contact stated that the driver's seat was falling off the track and squeaking. He was concerned that the seat would fail while driving and cause a crash. The manufacturer was notified and is currently working on a remedy. The failure and current mileages were less than 15,000. Updated 07/17/09 updated 07/21/09.
- Newport, RI, USA
- Roseburg, OR, USA