I bought this 2010 Pilot new and it seemed to be the best car I have ever owned. It runs very well and I love the size and features it came with. A few years of owning it I received a letter from Honda that stated its supplier used dissimilar metals in the rivets. This will cause the tailgate to rust prematurely so they added a 7 year warranty. Sure enough my tailgate had rust coming through just after reading the TSB. I had it repaired and it looked great. Just after the warranty expired the rust came back FAST. I called Honda and they will do nothing about it now. They "fixed" it to last just past the warranty and now I am stuck with a rusty tailgate due to Honda's cheap discount .01 rivets. I thought they had a lifelong customer but their customer service changed my mind.
click to see larger images
I bought this 2010 Pilot new and it seemed to be the best car I have ever owned. It runs very well and I love the size and features it came with. A few years of owning it I received a letter from Honda that stated its supplier used dissimilar metals in the rivets. This will cause the tailgate to rust prematurely so they added a 7 year warranty. Sure enough my tailgate had rust coming through just after reading the TSB. I had it repaired and it looked great. Just after the warranty expired the rust came back FAST. I called Honda and they will do nothing about it now. They "fixed" it to last just past the warranty and now I am stuck with a rusty tailgate due to Honda's cheap discount .01 rivets. I thought they had a lifelong customer but their customer service changed my mind.
- Thomas R., South Elgin, US