10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 39,304 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2010 Honda Pilot, I have had it since brand new. This is the 4th or 5th winter I have no brakes when the temps are below freezing. The pedal is basically frozen in place. I have to continually press on it until it loosens as I press down on the pedal. I have had it to Allstar Honda, told them park it outside like I have to, hop in & drive on a day in the teen temps. They told me they can't recreate the problem which means they didnt drive it or they are lying as they don't know how to fix it. They would not change my spark plugs with recall because no error code showed although I had sluggish acceleration especially on the freeway. I had a mechanic change my plugs (at my expense) & no longer had trouble with acceleration. But Honda wouldnt do it because no error code, the recall was basically an extended warranty. They claim they cant find trouble in my electrical for the radio as my radio freezes up intermittently for anywhere from hours to weeks. I am unable to change radio stations, turn on or off, or make any changes other than volume. As of Saturday, I began experiencing no brakes while driving. I warmed my car, pressed the brake pedal repeatedly until my brakes worked, drove roughly two miles stopping at traffic lights twice & then when I tried to step on the brake, the pedal wouldnt budge, I had no brakes. My prior complaint to Honda was referring me to the same dealer then not returning of my calls. My brakes are worsening. I cant afford a new car or I would have gotten rid of this 3-4 winters ago to avoid this major safety issue. This is a risk to me, my children and my father who I drive all over. There are several sites on the web where people chat about the same problem in the mw and even in Canada. They have bled the system and have no cure. I want working brakes 100% of the time.
- Greenfield, WI, USA
I took my vehicle to all star Honda in milwaukee wi when I received a letter of recall for bushings. I explained I had been having multiple other issues that I had not had time to be without my car to leave it for repair. The service agent explained spark plugs were recalled which would resolve the sluggish take off I reported. She also said the transmission switch I had replaced was in need of an update which would further cure my problems. Finally they were to check the bushings due to recall. She assured me the recalls would cure all but the radio issue I had but they would check that out while they had my vehicle. They found nothing but the bushings. I filed complaint with Honda Corp that dealer wont uphold recalls as they dont get error codes. They told Corp rep they had my car several days which is a lie. They had it about 4 hours from when they opened until I picked up. Corp rep said nothing else we can do. Meantime, I have no brakes on cold winter days and my car puts along getting on the freeway until it jerks, RPM's drop and then I zoom up to speed quickly. I would have to check receipts for exact date I was at dealer & filed complaints.
- Greenfield, WI, USA
2012 complained of steering wheel vibration excessive when breaking at hwy speed while under warranty. Dealer cut front rotors and replaced brakes. Brought car to dealer this week with same problem. They called to say the compliance bushings/lower control arms were bad. They replaced them, cut all 4 brake rotors and replaced brakes. There is a new part with new part # for compliance bushings. Asked for a zone rep to see. Dealer said no. Contacted jeff at Honda America who is a regional case mgr. People at the dealership told to me that this is a common with Pilot. Please look into this why would Honda pay to retool a part if it was no problem with the original!
- Springfield, NJ, USA
The contact owns a 2010 Honda Pilot. The contact stated that the brake pedal became stuck to the floorboard when depressed. The contact had to pump the brakes in order to stop the vehicle. The failure was recurring. The dealer was contacted and advised the contact that the failure only occurred in colder weather, in addition to the brake valve booster needing to be replaced because it was previously installed improperly. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 80,000.
- Brooklyn Center, MN, USA
Significant steering wheel vibration when applying the brakes while going downhill on highway 160 in Colorado. Took the vehicle to Honda dealer who replaced left front brake rotor and re-surfaced right front brake rotor. Approximately one year later on 6/14/2013, I experienced the same problem again; the car had approximately 33,000 miles at this time. The Honda dealer recommended another front rotor resurface, but he wanted to charge me for it. Clearly this vehicle has a brake issue; I've never had a problem like this with any other vehicle. Front brake rotors should not require resurfacing or replacement every 10,000 miles.
- Arvada, CO, USA
- Glenmoore, PA, USA