10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 19,002 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My boyfriend hit a deer at a high rate of speed
- Phenix City, AL, USA
The air bag deployed when something hit my windshield causing me to lose control of the vehicle and ending with the vehicle being on its side and the jaws of life being used to remove my body. I literally drove 1/10 of a mile when this happened at a speed of 40 mph on a side street
- Hilton Head, SC, USA
Passeger side airbag off
- Galena Park, TX, USA
Takata recall
- Chico, CA, USA
Takata recall no one from Honda has ever contacted me even though they have had my email and cell number for years. Nor have I been given any information as to when I might expect this recall to be acted on.
- The Woodlands, TX, USA
Car was purchased and not one word was did about the drive recall from February 2018, purchased this vehicle in March.
- Parkersburg, WV, USA
Takata recall
- Birmingham,, AL, USA
At 7:15am in a public parking lot of a strip mall setup, I approached a parking place but first letting an employee of panera bread cross in front of me before I approached the space. Upon approaching I was gliding in using the brake to slow me when all at once the engine reved while my foot was on the brake accelerating me and the vehichle into a tree 8 feet past the parking space, deploying the air bag and bouncing me back around 16 feet. The vehichle had at least accelerated to 20mph to accomplish what had happend. My husband had told me as well as the officer at the scene, that this had happened to him 3 times in the recent past on a graduated intensity. I suffered hand lacerations as well as forehead with chest bruising from the seat belt and a hand burn from the deployed air bag. I also had a slightly bleeding lip and was released at the scene from the ambulance with a strong suggestion to follow up if necessary. It is a shame that your own insurance company would rather look the other way then get involved and attorneys only want "severe" hospital ridden patients to move forward on a case. My insurance company wants to fix the Honda Pilot and put me back behind the wheel. I had spoken with one individual who works on Honda's at a Honda garage and isn't it interesting he suggest it may be a sensor or electrical issue with the acceleration system......but oddly enough, he hasn't heard of this either, but upon research, I've found it all over the internet. I told my insurance company, "shouldn't we start somewhere."
- Monroe, MI, USA
Takata recall turning on airbag light.
- Bushkill, PA, USA
Takata recall - we received the initial recall letter from Honda and immediately took our vehicle in for service. We were told that parts would be ordered and it could take 3 months. 6 months have passed and the airbag has not been repaired. With 2 small children who ride in the vehicle each day, this is unacceptable. We ask for your help in getting our airbag(s) replaced.
- Charleston, SC, USA
I have called the walnut creek Honda service center twice to schedule a safety recall for my vehicle (the last time was 8/26/16). They have not returned my phone call and have not been diligent in getting this recall taken care of. I would like someone to help me get this resolved. I don't want my passengers hurt in case of an accident.
- Oakley, CA, USA
Takata recall. The contact owns a 2010 Honda Pilot. The contact received notification of NHTSA campaign number: 16V346000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- San Jose, CA, USA
I have contacted the dealer rick case Honda in davie fl. Several times since early July to schedule my vehicle for the recall repair. Since then they have not repaired my vehicle. It has been over 60 days. I have had this problem with other recalls as well. I want my vehicle fixed.I will contact an attorney soon if not remedied.
- Pembroke Pines, FL, USA
Contacted regarding recall of passenger side airbag in July 2016. Called local dealer in frisco Texas. Was put on a waiting list and for as told we would be notifed when part was available. We have called every 2 weeks since the end of July and have been told the same thing.: the part is back ordered and should be available in 2 weeks. We have still not had the part replaced and have not heard from the local dealership. It has been over 90 days
- Mckinney, TX, USA
Takata recall: Recall paperwork received July 2016. Phoned Honda service on 7/21/16 to inquire about parts. It has been over 60 days.
- Tigard, OR, USA
Takata recall. Dealership not responsive.60+days. Live in Florida an area of high absolute humidity.
- Palm Harbor, FL, USA
Takata recall. The contact owns a 2010 Honda Pilot. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure. Parts distribution disconnect.
- Boca Raton, FL, USA
Takata recall I have received notice of the recall. Called my dealership in June, they told me they would order airbags. I am still waiting for the airbags to be replaced. I wrote american Honda asking for a rental car because I have children in my car for carpool to/from school and have been told no that "Honda is not prepared to do that". but I am still waiting for the airbags. It has been 3 months; that is much too long.
- Round Rock, TX, USA
Takata recall Honda informed us in July that our passenger side airbag is defected and when we called to get it repaired we were informed they were on back order and would call us when they come in. As of August 31st, we still have not heard from Honda. We have been having to drive 2 cars around while we are in town as we can't get our whole family to fit given there are 2 kids in car seats still. We only requested alternate transportation for our road trip labor day weekend as it's a family trip and we can't use the 3rd row seat of our Pilot given we have to put our suit cases in the back. Lisa (phone number 909-664-9269) from american Honda claim rep was extremely rude twisting my words around and making the situation completely worse when it did not have to be. She said that Honda will not provide us alternate transportation and therefore we will have to use all the seats in our car which is unsafe in order to fit our 2 suitcases and our family. I will say that the Honda automobile customer service reps that answered the initial call were extremely nice and helpful (I only got one name and that was virgina). However once our claim got moved up to the claim reps is when I didn't receive any respect or understanding of our situation and forcing us to be in an unsafe situation.
- Sarasota, FL, USA
- Greenfield, WI, USA