10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
53,576 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #15

Jan 082023

Pilot

  • miles
Left side front windshield garnish / trim piece detached at highway speed and went airborne. Impacted following vehicle-??s front windshield.

- Portsmouth, RI, USA

problem #14

Dec 202021

Pilot

  • miles
The exterior paint is chipping in multiple places

- Mountain Top, PA, USA

problem #13

Aug 282021

Pilot

  • miles
Paint Peeling around windows and top surfaces of 2011 Honda Pilot - White Pearl Paint Paint chips coming off around windows and landing in car when eating. Child almost ate paint chips. Took Car to Pueblo Honda several years ago and told that there was nothing they could do as car was to old. Out of warranty. They did not check or notify me that the warranty was extended for 7 years. I just found this on Google. Car had hail damage 2018 and insurance and auto body shop said paint defective. Filed online at Honda about this no one contacted me. This first appeared and started to peel about 5 years ago in 2016. Is only getting worse. 102,429 8.6.2018 mialage

- Pueblo West, CO, USA

problem #12

Jan 012018

Pilot

  • 118,000 miles
The contact owns a 2011 Honda Pilot. The contact stated that the paint was peeling throughout the vehicle. The contact spoke with an independent mechanic regarding the paint. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 118,000. The contact mentioned she was concerned about the long-term effects of the paint peeling.

- Belford, NJ, USA

problem #11

Dec 252020

Pilot

  • 126,000 miles
Paint is peeling on driver side door and top of vehicle (moonroof area). Stationary in my garage.

- Adairsville, GA, USA

problem #10

Jul 012020

Pilot 6-cyl

  • 110,000 miles
Upon pulling into a parking spot the vehicle suddenly accelerated, even though brake fully depressed. Driver was unable to stop forward motion, and the vehicle hit the flower bed and a small tree. Considerable damage to center bumper and frame underneath. A search of the internet shows numerous similar occurrences

- Agoura Hills, CA, USA

problem #9

Nov 252018

Pilot

  • 118,000 miles
Driver door slightly lifts at top left corner during windy conditions while driving on highway. Seems like door alignment is improper.

- Martinez, CA, USA

problem #8

Jan 052015

Pilot

  • miles
Headlighhts look like someone has taken sandpaper to them. This started about 3 years ago. I have noticed other Honda Pilot with same issue

- Peoria, AZ, USA

problem #7

Mar 082018

Pilot

  • 78,000 miles
Driving onto on ramp of highway from prior highway at approximate speed of 30 mph. Driver noticed a lurch from front of vehicle. Unknown part that was involved. Possibly transmission or fuel line but only suspicion with no evidence left to investigate (see pictures included). Acceleration no longer engaging. Driver pulled vehicle over to side of highway. Driver and passenger exited the vehicle. After a few minutes, noticed a stream of smoke emitting from under hood of vehicle. Small fire noticed at bottom of car. Within minutes the car went up in flames. Ems extinguished fire eventually. Total time of incident 10-15 minutes.

- Arlington, VA, USA

problem #6

Nov 242017

Pilot

  • 2 miles
Got a new battery 36 mins later the car was on fire

- Abington, MA, USA

problem #5

Dec 082017

Pilot

  • miles
I notice my 2011 Pilot's brakes don't function normally. Instead of smooth brake application the brake pedal 'clicks' while being pressed and released. Brakes don't feel weak, they still stop well but just the pedal makes me worry. This issue has been ongoing for a few weeks now. The problem doesn't go away either, no matter if you're stationary or have been driving for 2 hours the brake feel is the same.

- Hilliard, OH, USA

problem #4

Jun 012017

Pilot

  • 131,000 miles
The contact owns a 2011 Honda Pilot. The contact stated that the vehicle's dashboard was leaking water into the cabin of the vehicle while raining. The failure caused mold to form on the floor of the vehicle. The contact took the vehicle to the Honda of cleveland dealer (2701 S lee hwy, cleveland, tn 37311; 423-478-5301) where it was diagnosed that the seam where the vehicle's firewall was located had fractured. The dashboard needed to be removed so that the seal could be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and opened case number: 063774946. The manufacturer referred the contact to NHTSA to file a complaint. The approximate failure mileage was 131,000.

- Sweetwater, TN, USA

problem #3

Jan 222016

Pilot

  • 70,000 miles
Bought a 2011 Honda Pilot approximately a year ago. Right off noticed it had a weird smell to it. Could not track it down. Well about a month ago it rained for about five days straight. That is when we noticed the floorboards were soaking wet. Tried to locate the leak and first found the windshield was cracked so we had it replaced. No luck there. Pulled up the carpet in the front driver side and it was full of water and mildew/mold. This was an issue when we bought the car and we were not informed of it. You can tell from how much mold and mildew that this is no new problem. Tried to research it online and this is no isolated issue. Many people are having this issue with the 2011 Pilot. This is a safety issue because wet shoes can slip on slick worn out pedals, and then you have an accident. Still to date haven't found leak and Honda just wants to charge to "fix" the issue and the next time it rains the floorboard is full of water again.

- Smiths Station, AL, USA

problem #2

Apr 222014

Pilot

  • 50,443 miles
Vibration under braking. Have both lower arm bushings replaced. Total invoice $733.38 before tax.

- Chester, VA, USA

problem #1

Jul 132011

Pilot

  • 2,200 miles
While driving on a highway at approximately 65 mph the hood became ajar after hitting a small dip in the road at the end of a bridge. The hook prevented the hood from opening the entire way and I was able to pull over safely and close the hood. Tried pulling it open afterwards and was not able to.

- Gaithersburg, MD, USA