Honda is well aware that certain Honda Pilots leak oil from the piston rings causing spark plugs to fail. They extended a warranty on this issue to 2019. A Honda dealership (yes, you Brilliance Honda in Crystal Lake IL) sold us our 2011 in 2018 while the car was still under warranty but did not tell us about this problem. Other dealerships we have purchased from send messages about warranties about to expire and credible car manufacturers do as well. Honda states that this issue tends to present itself at 72,000 miles.

I don't drive much and so by the time my car started breaking down on the side of the road the warranty had expired. I contacted Honda in April of 2022 asking them to repair my car since is is absolutely clear that they know this defect is their fault. It is now September of 2022 and they will not respond to our request for updates about our case. I get a voicemail about once a month saying "sorry I missed you" but no actual information about fixing my car. Honda is at fault and they know it. They just released a recall of about 200 2013 Pilots with piston issues. How about my 2011? I ask customer service for a manger to call and they promise we receive a call by end of day. No call ever comes.

Purchased new. Transmission problem started shortly thereafter. Sometimes downshifts ( RPM increases 400 to 500) with no demand from accelerator, on level road, no load, no wind. Also seems to hesitate or disengage at random times, usually at 45 to 50 MPH. Returned to dealer 3 times, last was 20 Jul 13. All times in warranty and all time no problem found. Last trip asked service manager if vehicle was driven on highway to detect problem. Reply was something to the effect that they weren't allowed to do that.

Have concluded that the fix is to sell Honda and purchase other brand. Also had terrible dealer experience with first Honda Accord (1980)