ac creates a idle affect and stops every 5 seconds

Why would the Honda place tell me that the problem was "almost" on a recall for the problem. What is that? Get ahead of the problem and deal with it or just wait until the letter comes in the mail? I think they were too lazy to do anything about it. The idle is loud and stops every 5 seconds. They wouldn't even give me an explanation. Just that I "wouldn't blow up" in the car.