Hello,

My 2012 Honda pilot is consuming too much oil where it ends up nobody knows. I had a coil & spark plugs replaced. Within a week same issue. Brought back to mechanic could not find issue. I am constantly putting oil in Honda. Called atamian in Tewksbury where I purchased car. Tried to explain my issue and tried my best to explain about class act that was brought to my attention about 2009-2013 Honda pilot. Service person at atamian stated when your done talking I will tell you what you need to do.Service person stated I would be held responsible for diagnostic cost and spark plug cost. At this point I felt like I would get no where with my issues. I asked to speak to a manager. Waited on hold and then was rudely told manger is busy and was put to voice mail. No one has returned my call. Also my 2012 Honda Pilot has a recall on air bags and fuel system that I learned about on your site. I am very disappointed & I don't know where to get help. Any information would be greatly appreiciated.

Thank You,

Shanna Cowgill

Actually Honda was very good about it so I cannot complain. It was explained to me that this was a known problem. There was a piston ring problem that cause oil to leak into the spark plugs leading to misfiring. After inspection, they found the block and piston #2 scorched. It was repaired under TSB OP#117999. It took longer to fix than originally expected as it took a while to locate a new engine block over the holidays. Dealer gave me a new Honda Civic as a loaner while my Pilot was being repaired.

I've been a loyal Honda owner and will continue to be based on how I was treated. Just wanted to make other Pilot owners aware.