10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
56,814 miles

About These NHTSA Complaints:

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problem #9

Sep 102020

Pilot

  • 172,322 miles
As I proceed to accelerate onto a highway or road my vehicle is very hesitant no matter how far you push down on the gas pedal it will not go and then all of the sudden it lurches accelerating the speed very fast as if it's trying to catch up. This has caused me to almost I have three accidents now. I have to be very cautious when entering an intersection or pulling onto a freeway as my vehicle declines to accelerate as it needs to causing people to run into me almost. It is a pretty significant delay for the vehicle to catch up on its own and could be very dangerous for anyone. I have read several columns where customers with Honda Pilot have experienced this same ordeal and yet it's hard to take to a dealership and explain what's going on and then get in the car and it not happen right away but my car does it almost every single time you try to accelerate on to any road. This should be addressed as soon as possible before it causes a life

- Ocilla, GA, USA

problem #8

Oct 232017

Pilot

  • 51,000 miles
My car suddenly accelerated for no known reason and the brakes would not stop the car. This has happened 2 time in one week. First time it was moving at a very slow rate as I was coming to a stop at a stop light. The second time I was sitting in line at a drive thru, waiting to move forward, when I took my foot off the brake the car suddenly accelerated and when I pushed on the brake pedal it went to the floor and would not stop the car. I took the car to my garage and they said they could not find anything wrong. I don't know what is causing this but I am not sure if I should keep this car, after I repair the damage or get another car? please check carcomplaints.com

- Annville, PA, USA

problem #7

Nov 012016

Pilot

  • 100,000 miles
Excessive oil usage - fouling plugs - reduced gas mileage - vcm fault dtc 3400 technical service bulletin (tsb #11-033)

- Gulf Breeze, FL, USA

problem #6

Mar 312017

Pilot

  • 52,000 miles
Gas tank leaks after filling. Strong odor of gas.

- Dublin, OH, USA

problem #5

Nov 172014

Pilot 6-cyl

  • 14,000 miles
Sometimes when starting out and making left or right hand turn after being stopped at a stop light or stop sign, the engine will hesitate and bog down for a few seconds before it "kicks in" and then there is a "surge of power". this is very annoying at the least and also very dangerous as one could easily get rearended or worse yet get caught in the intersection in oncoming traffic. This has happened on 3 occasions and each time I was barely able to accelerate enough to clear the intersection. There are several complaints to Honda dealers of this existing problem and they have failed to take any corrective action or acknowledge the problem. Someone's going to have to be killed before this gets their attention. See link below of complaints.

- Papillion, NE, USA

problem #4

Apr 302014

Pilot

  • 40,000 miles
On April 30 2014 my wife [xxx] entered the children's hospital of philadelphia campus in the 2012 Honda Pilot. She approached the guard booth and came to a complete stop. This can be verified as the guard stopped her and they had a brief conversation about where to park. [xxx] then accelerated out of the guard booth while making an immediate low speed right turn down a ramp into a parking garage. From this point the Honda Pilot continued to accelerate down the ramp as she applied the brakes. The car accelerated out of control and failed to brake. It jumped a small median and eventually hit a concrete block wall at the bottom of the ramp. [xxx] maintains that she was applying the brakes during the descent down the ramp up the moment of impact and the car was still continuing to accelerate and brakes did not respond. I contacted Honda and submitted a written request that the event data recorder (edr) be tested. A representative from Honda called me on September 6 (I was only given a first name of [xxx]) he explained that on or about August 19 a technician examined the vehicle and determined that no pre accident data could be recovered. He explained that while the 2012 Honda Pilot has an edr only some of these vehicles have the ability to record pre accident data and that mine did not have this ability. He also said that I would not receive a report or any confirmation in writing about the incident or subsequent examination of the vehicle. The owner manual indicates that edrs has the ability to record data up to 30 seconds prior to the accident it will report if the accelerator or brake was being activated at the moment of impact. It will also indicate the vehicle speed. My request is that Honda follow through and test the edr to determine if the brakes and or accelerator malfunctioned as [xxx] maintains and supply the results to me. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Manahawkin, NJ, USA

problem #3

Jul 042014

Pilot 6-cyl

  • 42,000 miles
The check engine light and vtm4 light come on after over an hour of driving. Sometimes the whole inside of the car smells has while driving and the fuel consumption is not efficient. In addition when the car sits in the garage for a few days, maybe 2-3, and I start driving, the wheels make some deep brushing noise. This gets worst when I brake. Sometimes it smells like something is burning under the hood or around the engine.

- Arlington , TX, USA

problem #2

Aug 212013

Pilot

  • 12,000 miles
The contact owns a 2012 Honda Pilot. The contact stated that while refueling, fuel spewed from the filler neck. The manufacturer was contacted and informed the contact that the vehicle was not included in NHTSA campaign number 12V063000 (fuel system, gasoline). The vehicle was not diagnosed or repaired. The failure mileage was approximately 12,000.

- Grand Terrace, CA, USA

problem #1

Dec 152012

Pilot 6-cyl

  • 28,000 miles
28000 mi estimate. Complaint report justification- research indicates Honda is recalling vehicles for fuel system errors including potential fires. Vehicle: Honda Pilot 2012 "check fuel cap" indicator light has been reported previously to dealership. Dealership: First Texas Honda, 3400 steck, austin, tx, I reported the "check fuel cap" indicator light during prior service appointments for standard services such as tire rotate, oil chng etc. Dealership service department attending staff recommended that I get a new fuel cap. 12-8-2012 - I took vehicle to dealership for new fuel cap. Head service manager recommended audit of fuel system saying that the "check fuel cap" indicator does not pertain just to the cap but to the entire fuel system. Appointment scheduled for 12-14-2012. 12-14-2012 - vehicle taken to dealership. 12-15-2012 - received a call that the gas cap was not on properly and cap tether was wrapped around cap. I disputed leaving the cap in loose condition and stated that it had to have been left loose by a technician. 12-15-2012 - picked up vehicle. Invoice odometer in: 31646. Service invoice C51253 written up as: (1) concern 51 customer states loose fuel cap light comes on and goes off. Per check for fuel leaking. (2) cause gas cap loose, replaced gas cap per jeff smith. (3) correction - performed eval function text, vehicle is operating properly. (4) comment - 67D per jeff S __/ richard tr__see hard copy 12-15-12 part no hon 17670-TR0-A11. Questions see richard tr__. Complaint justification result: Picked up vehicle after 5:00 pm prior to dealership 6:00 pm closing. Returned home. Odometer in: 31677. "check fuel cap" indicator light was on at 31677. Due to heavy traffic, I do not know mileage when indicator came on. 12-16-2012 - 10:15 am cold started vehicle at odometer in: 31677. "check fuel cap" indicator light came on immediately.

- Georgetown, TX, USA