10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 12 / 0
- Average Mileage:
- 38,263 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2012 Honda Pilot. The contact received notification of NHTSA Campaign Number: 18V661000 (Air Bags). The contact stated while her husband was driving at an undisclosed speed, he crashed into another vehicle. The front driver-??s side air bag deployed, with a powder that caused a burn to the driver-??s right hand. A police report was not filed. Medical attention was not received on the scene but the contact's doctor later prescribed burn cream for the driver-??s right hand over the phone. The contact notified an independent mechanic of the failure, but the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 128,000.
- New York, NY, USA
I am currently stationed in germany and returning to us in the end of August. I have been trying to get Honda to help me correct the safety recall on the rivets since June and they have not help me. I cannot ship my vehicle back to the us unless all the safety recalls have been corrected. I even paid the local german Honda dealer to conduct the inspection on the rivets for the air bag and they said all was ok. But Honda has not cleared the database.
- Apo, AE, USA
Driving in the city when the 3 vehicle collision happened going 25-30mph. The first car stopped suddenly to let pedestrians cross the street. Then the second car followed and I did not catch the stop in time. Front air bags did not deploy when my car rear ended the other vehicles. And driver seatbelt did not lock. Injuries of whiplash, concussion and a broken nose resulted from this
- Missoula, MT, USA
I received a letter that said that I need to call to take my vehicle to an Honda dealer to repair the passage air bag
- Bronx, NY, USA
Takata recall
- Ridley Park, PA, USA
Takata recall I was driving an hit a deer on driver side, my driver side airbag did not deploy but the passager side did I mentioned this to the insurance agent that came out to determand the damage he said the light for the airbag said it was fine I told him well it did not deploy "????" hummm there was not a police report made.I was driving about 50 to 55 mph
- Gloster, MS, USA
Takata recall
- Broomfield, CO, USA
The contact owns a 2012 Honda Pilot. The contact stated that the air bag indicator illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 55,000.
- Paterson, NJ, USA
Takata R4call
- West Chester, PA, USA
Takata recall received notice in mail that I had a vehicle with one or more takata airbags
- Concord, NC, USA
The contact owns a 2012 Honda Pilot. The contact stated that the vehicle was taken to Sierra Honda of sylacauga (40941 us-280, sylacauga, al 35150 (256) 245-5000) regarding NHTSA campaign number: 17V03000 (air bags). The mechanic noticed that the left bushings leaked fluid. It was diagnosed that the left compliance bushing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 83,000.
- Ragland, AL, USA
I got an accident on 06/30/2016 and still waiting for my Honda Pilot 2012 airbag (passenger side) since month and a half. I opened a case with american Honda to provide me an alternative transportation as they are not able to deliver the airbag within reasonable timeframe but it ended up with a moment of disappointment. After three weeks of hassle, the american Honda said we cannot provide you alternate transportation as the air bag is not part of recall. However, the case manager said "the part is on critical backorder, it's on the highest level and there is no eta". the disappointment does not end here! I ask the case manager to send me this decision in black and white so I can discuss this matter with legal experts but all I hear no, they are not allowed to do so. Moreover, I asked american Honda to talk to supervisor of my case manager and its almost a week since I am waiting, waiting and waiting. Just so you know, for me it's a big waste of time and I found Honda service reps really unprofessional.
- Sykesville, MD, USA
Airbag was recalled/replaced in 2012-2013. Husband was in an accident with another vehicle. His airbag deployed and left a nasty burn on his arm. He was told it was due to the powder. Accident occurred in town while turning so relatively slow speed. I felt he should report the incident back in October 2014 before I had heard about these recent airbag recalls. My concern is there may be problems with the replacement airbag if that is what he received - I dont have access to his VIN number right now.
- New Canaan, CT, USA
Air bag manufacturer recall on Honda Pilot.
- Monticello, IN, USA
Husband was driving my 2012 Honda Pilot and passenger curtain air bag ruptures. Patty pack Honda manager states they are not responsible for fixing my vehicle. Geico insurance company is stating there investigation determined that Honda is responsible for repairs. Either party is trying to repair my vehicle. Honda states its my insurance company responsibility and geico states its Honda responsibility. After conducting research on my vehicle, I even called Honda and spoke with manager and told them that they have a air bag recall on this vehicle. They never once offered to fix my vehicle! I have/am going through hell just to get try to get my vehicle fixed.
- Jackson, MS, USA
The contact owns a 2012 Honda Pilot. While driving approximately 70 mph, the passenger side air bag warning indicator illuminated. The dealer stated that the air bag indicator would illuminate at any given time when an occupant's weight shifted from the seat or when leaning against the arm rest. The contact was informed that the air bag was performing as designed. The manufacturer was not notified. The approximate failure mileage was 17,000.
- Jupiter, FL, USA
The contact owns a 2012 Honda Pilot. The contact stated that another vehicle traveling 60-70 mph crashed into the rear of the contact's vehicle. The contact's vehicle was pushed into an intersection, which then crashed into a tree. The air bags failed to deploy. The driver suffered injuries to the back and neck. The front passenger suffered injuries to the back, neck, face and ribs. There were two rear seat passengers who also suffered injuries to the ribs. The vehicle was destroyed. A police report was not filed of the incident. The contact stated that the vehicle was previously serviced under an air bag recall (campaign number 13V016000 -air bags) but the vehicle was not inspected after the crash to determine the cause of the air bag failure. The manufacturer was made aware of the failure. The failure and current mileage was 21,000. Updated 05/12/14
- Las Vegas , NV, USA
The contact owns a 2012 Honda Pilot. The contact stated that while he was at stop the vehicle was crashed into from the rear by another vehicle traveling 60 mph. The impact pushed the contact's vehicle forward, causing the contact to crash into a brick wall and then a tree. The front and side air bags all failed to deploy. The contact suffered injuries to the head, neck, back, left side of the body and the left leg. The front seat passenger suffered injuries to the head, face and legs. A rear passenger suffered injuries to the back, left leg and fractured ribs and a second rear passenger suffered two fractured ribs. The vehicle was destroyed. A police report was filed. The failure and current mileage was 19,000.
- Las Vegas , NV, USA
- Los Angeles, CA, USA