7.5
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 29,650 miles
- Total Complaints:
- 4 complaints
Most common solutions:
- not sure (4 reports)
Calls constantly drop - I can't hear caller and they can't hear me. Reconnects after 6-7 seconds. Dealer covered repair under warranty after warranty expired, so you know it's an issue with others. They replaced a part, not sure what it was. All was good for about a month, now it is doing it again. So annoying.
- Deborah D., Annapolis, MD, US
If you have a Samsung S6 or above be warned that Honda doe not support Bluetooth connectivity for your phone. I wasted several hours trying to pair my S7 Edge. Actually Honda does not give a crap about phone connectivity which is fairly startling in an increasingly digital world..So after buying 3 new Honda's from my dealer since 2010 I'll be communicating my displeasure by buying from Hyundai in the future.
- Paul M., Naperville, IL, US
Bluetooth drops my calls NON STOP and sometimes won't hang up calls. Since I bought the car in 2013, there was a Bluetooth issue, they replaced the unit and my calls were better BUT since early 2015, I cannot make a call usually for more than a minute or two without non-stop disconnection and re-connection. The PHONE is still connected but the CAR drops the call then it comes back and then drops again, etc. So whoever I am talking to can't hear me and I can't hear them for 6 or 7 seconds then it comes back to the car then drops again. I cannot make a freaking phone call and I am in BUSINESS. This has been truly horrible. I have taken it to the dealer over and over and over, many, many times. They have replaced the Bluetooth unit (they say) and nothing changes. The local dealer asked a Honda corporate rep to come meet with me, we went on a test drive and tried a phone call, the call dropped pretty quickly. They kept my car for 4 days and decided there was a RADIO issue so they replaced that unit but said the BLUETOOTH issue was MY PHONE!!!! I had a Honda corporate case # but they closed it saying there is nothing else they can do! They sent a TOP Honda tech to look at my car, they can't seem to find the problem, they say it is MY PHONE. If you GOOGLE this issue, there are TONS of people with Bluetooth issues with Hondas and Acuras, both vehicles use the HandsFree Link system. And the people complaining have different phones than I do, some IPhones, some Androids. I have contacted Honda again asking them to PROVIDE a FIX for ALL of us!!!!!!!! I guarantee you if a Honda corporate big wig couldn't even make a PHONE call in their car, they would be finding a FIX immediately!
- Penni S., Lakeland, FL, US
Purchased a Samsung Galaxy Z Flip, it won't stay connected to the Hands Free Link. It connects, and then it keeps losing and reconnecting the signal. Tried several times remove the phone and reinstall. No luck.
- Curtis R., Eros, LA, US