5.5
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 9,000 miles
- Total Complaints:
- 4 complaints
Most common solutions:
- not sure (3 reports)
- dealer fixed rear catch plate by moving it back (1 reports)
This problem may be covered under warranty. Ask your Honda dealer.
this was returned to the dealer 4 times for repair and its still the same , but other pilots do not have similar (well some do and some don't) and they just keep replacing and replacing but there is design fault in some of these that causes the hinge cover to stick out
not sure if this will be covered by the florida lemon law but , its the next step
- langfl, Orlando, FL, US
click to see larger images
As you can see in the picture the cover is buckling out and its not at the same level as the body. I have seen this on other pilots as well but to varying degrees. I have not showed the dealer yet; still trying to figure out its by design or if its a defect. Some pilots do not have this buckling but most have it.
- Syed A., Brampton, Ontario, canada
click to see larger images
We bought a 2013 Honda Pilot EX with 38 miles on it at Norm Reeves in Cerritos, CA. After a few days of getting used to it, driving it around town; and then looking at all the details of the vehicle without the pressure of the dealer. We noticed the rear lift gate was sticking way to far out. A huge gap was around the rear hatch like if it was not closed right. This has caused no problems opening and closing but aesthetically an eye sore. Then there is also a panel above the glass on the lift gate/roof, that is warped. This is just below the third brake light/center brake light. Dealer told us that they could do nothing about the panel but only could adjust the rear hatch. After they adjusted the strike plate by moving it back some. But it still was not flush. We are going to further complain and would like this fixed. The picture we posted is another 2013 Honda Pilot on the lot with the same issue.
Update from May 7, 2014: Body and paint is great. But plastic cover that hinds the hinges for the rear door/hatch is buckled/
Warped/damaged. Dealer won't fix till more complaints come in. The picture I took or posted is another pilot same year with same defect on Norm Reeves dealers lot. Reporting to the masses.
- Family H., Long beach, CA, US
I bought this used 1-owner vehicle from a dealer over Labor Day. When I got home and washed it up I noticed that the rear glass hinge covers on the tailgate are buckled out on both sides. It appears to be the spring which is pushing against the plastic cover and causing it to buckle out. I did some internet searching and found that this is a frequently reported problem.
The vehicle is outside of the 3yr/36,000 mi warranty. Can anyone advise if there has been a TSB issued for this obvious production defect? Has your dealer been willing to correct the problem? Thanks.
- ebowers, Chatham, IL, US