Known problem; Honda dealers deny there is an issue; I checked with Columbus Ohio, and Arlington VA dealerships.

Update from Jan 23, 2020: White paint is still pealing off the 2014 Pilot since I first reported it to Honda dealer back in Nov 2019. I went to the Honda Dealer in Dublin Ohio where I bought this vehicle, and my wife bought numerous other Hondas.

They have a "separate' body shop which is where the Dealer Service center sent me (behind the dealership). I went, and they took photos, and said they'd get back to me (saying it might cost about $600 under warranty). It is now mid Jan, and after a few stops back, and phone calls to them, with promises they'd get back to me... I finally got a response. They said my 2014 Pilot painted White IS NOT COVERED under the warranty because I do not have sunroof, even though the paint is suffering the same failure. To redo the paint would be over $1500, but its not under warranty.

I have a Pearl White 2014 Honda Pilot Touring that has had paint issues that Honda refuses to fix on the hood. I took the vehicle in to the local dealership in Colorado Springs, CO and was directed by them to take it to their collision center to have the paint tested. After the test, the report stated that the paint is indeed factory paint and that Honda didn't put enough paint on the vehicle. I was directed to file a complaint with Honda's Corporate office and was told that although they acknowledged that this isn't an isolated incident and that it has been nationwide with this exact model and color, they will not fix the paint unless it was only on the roof or tailgate.

This is not the first time this has happened with this car, as I have had the paint redone on the roof in 2017 when I was stationed in Killeen, TX. I don't care that the vehicle has a defect, I just want Honda to fix the issue. Simply acknowledging that there isn't enough paint is not good enough. When a customer purchases a vehicle, they expect that the company has provided an adequate product that will last. Spending $45k on a car, then having that car's paint begin peeling, only to be told that I have to pay for their mistake - this not only ludicrous but asinine as well.

I am wanting Honda's Corporate Office to issue out an updated warranty that covers the entire vehicle for paint defects nationwide and pay to fix not just my vehicle, but others as well.

Noticed a patch of paint pealing off my wife's 2014 Honda Pilot (Pearl White). Looked online and it looks like this is a "thing" with this make/model. Went to Concord Honda to get checked out and see if the Honda would cover. Took about 2 months to finally connect with Concord Honda to find out that Honda would not cover any of it. Total BS. Also, Concord Honda has the worst customer service as they just don't answer their phones.

Going through the process of reaching out to Honda NA service to fight with them to get this covered. Wish me luck.

Walked into garage on the morning of April 19, 2019 and was surprised to see an area of paint peeling off of my wife's 2014 Honda Pilot Touring between the windshield and the sunroof. At first I thought it was a leaf but as I looked closer the paint was peeling off of the undercoat. The Pilot was shedding it's skin.

Went on line and found that this is a common defect for this car with white paint and it appears that Honda has not yet recognized it as a manufacturing defect. Contacted Honda Cars of McKinney, where I bought the car (as well a 7 previous Hondas) and they told me to bring it in. They took photos and measured the paint thickness and that they would contact Honda America. They could see that the paint could be peeled off with a fingernail.

On the way home I went to two body shops to get their opinions and get an estimate, both were about $1600. Honda Cars of McKinney asked me to take it to the Body Shop they use and get an estimate. All three body shops said it was defective paint job and that the area had not been properly prepared for painting. Honda Cars of McKinney got back with me and said Honda had agreed to split the cost and that my cost would be $350 for the repair. Seems they are taking partial responsibility for this defect but not all of the responsibility. The car is currently in the body shop and having the roof repainted. I only hope that this will not happen to other areas of the car.

We have bought another Honda Pilot Touring 2019 and can only hope the have solved the paint issue. We have been buying Honda's since 1980 (10 cars total) and have never had an issue with them. I only wish Honda would step up to the plate and admit they have an issue with this paint for this car and cover the repair.

Decided to post my experience after reading and seeing pictures of the exact same paint peeling problem with my Pilot. I currently have a 6 x 6 inch chunk of missing paint between the sunroof and windshield.

Put in a case with Honda, who instructed me to go for an estimate at the dealership, which I did.

Just heard back and Honda's gave a repair estimate of $1,568, of which Honda is willing to pay $750, leaving me an out of pocket cost of $818.04 and 4 - 5 days in a rental $25/day, so a total cost to me of just under $1,000.

My first thought is to take it to another body shop to match and fix the spot rather than spending $100 for a rental car on top of the $818.

What would you do? Thanks in advance for your feedback.

Came back home from driving a few miles to find paint missing between the windshield and moon roof of our 2014 Honda Pilot. I've taken it to our local Honda dealership and service center which has been anything, but helpful in trying to get this remedied.

They had me take it to their service center for a quote which they then sent to Honda corporate and took 6 weeks to hear something back. They've told me they'd cover 70% of the cost to repair which left me with a little over $550 +tax to cover out of my own pocket which is ridiculous given that this is obviously a paint defect. My car has very low mileage and for a lot of the life garage kept.

Tried contacting Dupont for the Paint Protector service I had on the car to see if they'd cover the remainder and it falls outside of what they'd cover, but they too couldn't believe Honda wouldn't cover the whole cost and gave me her name and number if I wanted to share it with the service manager to have him call her to discuss it.

Basically since it falls outside of warranty they won't cover all of it is what I'm told which I get for mechanical issues that may arise, but not for what's obviously a defect in their painting.

I've reached back out to the service manager asking for the regional corporate representative, but I'm sure I'll have to call him 3-4 times again before he'll return my calls, thanks Wilde Honda of Sarasota!

A few weeks ago, I noticed a spot, between the windshield and moonroof, where the white paint was peeling off of my 2014 Honda Pilot. I took it to a body shop and received an estimate of $388 to fix. That sounded pretty reasonable. On my way back to work, I observed another Pilot, the same color as mine, with two areas on the roof in the same location with paint peeling off. I decided to do some online research when I was home that night and low-and-behold there are many other Pilot owners dealing with the same issue.

I made an appointment with the service manager at Germain Honda in Beavercreek, Ohio. He said it looked like rock chip damage and there were no known issues with paint peeling on these vehicles. (Yeah...right). He also said that since it was out of warranty and I was the second owner, Honda will probably do nothing for me since I couldn't prove that the vehicle was properly taken care of before I purchased it. I even had that waste-of-money Poly-Steel coating applied after my purchase. This stuff won't stop a manufacturer's defective paint job from ruining my 5-year-old over-priced vehicle.

I will be calling Honda customer service on Monday and will post their response.

Update from Apr 29, 2019: Called Honda customer service and they told me that there was nothing they could do since the vehicle was out of warranty (go figure). I guess it is normal wear and tear for paint to peel off a 5 year old vehicle. I took it to a body shop and they did a great job for $388. I will be waiting for the next area of the roof where the normal wear and tear paint peeling will rear it's ugly head.

I have a 2014 White Honda Pilot Touring. I am having some issues with the paint on the roof of the car peeling off. I opened a case with American Honda and I was told to bring it to a Honda dealer to have it inspected and then they will take pics and send it to American Honda. Case # 09263350. I did this in Jan of 2019. After a month I got a response back saying that this is not covered by Honda.

I purchased this Pilot brand new from Schaumburg Honda in Illinois in 2014. I also purchased the extended warranty which I think is for 8 years and 120,000 miles. I moved to Texas in July. This is a garage kept car and there isn't a single scratch on the car.

I took my car to McDavid Honda in Irving Texas and after talking to people at McDavid Honda I was told that they have seen other Honda's with Paint peeling off at the exact spot. There obviously is a problem with the paint on the Honda peeling off like wallpaper. If you google it bunch of stuff comes up and I have seen other Honda's on the road with similar issues at the exact same spot.

My biggest issue is this. There is a problem with Honda cars paint peeling off. Odyssey and Civics had the same problem. Honda knows about the problem but is not going to fix it because my car is out of warranty. I do have extended warranty that I bought through Honda but that does not cover paint. Such BS.

Bottom Line the paint should not peel off like a sticker after 4 years. Honda should do the right thing and fix the problem. I will keep posting this all over social media til my issue is resolved.

This is my 3rd Honda and probably going to be my last.

We have a 2014 Honda Pilot with the paint coming off the top. We have called USA Honda and the Japan Honda Company about the problem. After talking with both of them and Howdy Honda the only relief we have gotten is for us to pay $500 and they would repaint the top which is $500 off the total cost of $1000. I was told nothing can be done after the factory warranty is expired. I was wondering if anyone else has had a problem like this on their Honda. If you have you need to call USA Honda and you can also call Japan Honda let them know what is going on. If enough complaints are given to them something may be done to fix the problem. This is going to be my last Honda. USA Honda Phone # (800) 999-1009 Japan Honda # 011-81-3-3423-1111

I have a 2014 Honda Pilot with pearl paint, which I purchased new. Of course I got the extended warranty (Yes, I realize that was stupid). My truck is garage kept and we don't take if to care washes.

So, the paint started peeling in sheets above windshield. That's crazy!! My husband called Shockley Honda who said; Sorry - here is the name of the paint shop that we use. Did they say that they were paying for it, you wonder? Hell no! So, my husband also called Honda which said, Oh, so sorry but we can't help you.

Like my hubby said to Honda; you mean that if this happened even 3 months after we purchased the truck you wouldn't do anything?? No actual response because they were not asked that before. When does it become their issue?!

So, my friends, knowing me and my husband, said that it's time that I step in. This is my start of it and, when I feel that I'm getting screwed (with no kiss) I get down right nasty, until I get the correct result!