5.8
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 14,746 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2014 Honda Pilot bought from dealer in 12/2015 with 18,000 miles on odometer. Vehicle rolled down our driveway while transmission was in "park". this was an uncontrolled run-away vehicle. Driveway is typical Suburban driveway, slight grade, nothing out of the ordinary. No other vehicle has ever rolled down our driveway, ever. The 2014 Honda Pilot rolled on two different occasions before we contacted the dealer in 01/2016. It rolled an estimated distance of 18 feet before coming to a rest partially blocking a public roadway. Dealer replaced transmission under warranty. While that work was being preformed, the loaner car, another 2014 Honda Pilot, also rolled down the driveway. Our vehicle was returned with the new transmission and has since rolled on two additional occasions. The most recent on 3/2/16 was captured on video to document vehicle in "park" and rolling down our typical Suburban driveway. We contacted dealer again. Dealer now states nothing more can be done and to "just use parking brake". we get that, that is good general advice however this vehicle represents a safety hazard and a level of potential liability to us as owners that is not acceptable. This run away vehicle could damage other's property or injure or kill a person. We are distraught about this and don't know what to do.
- Caledonia, MI, USA
Issues: 1 - steering constantly vibrates at speeds above 45mph. Smooth roads higher vibrations. This vibration increases to extent that you feel that you are loosing control of the car at speed above 70mph and you can see the steering vibrating. So effectively, you cant drive you car beyond 70mph. 2 - transmission shutters at cruising speed above 35mph and searches for gears while going down hill. 3 - sudden burning smells in the cabin to an extent of air becoming toxic inside cabin. Honda replaced multiple parts but no result and problem has become worse. Finally Honda does not want to recognize that there is major issue so are washing off there hand by saying that it is vcm vibration. The point that vmc vibration can not be constant and those occur only when there transition from 3 cylinders to 6 cylinder or 6 to 3. the vehicle is under warranty as of now but once it goes out of warranty, Honda would never care for it.
- Waxhaw, NC, USA
I pulled my Honda Pilot into my driveway that only has a slight grade. I put the vehicle into park and shut if off, exited the vehicle and locked the doors. While standing in my driveway with my son, we both saw the Pilot rolling backwards slowly (not sliding). The tires were actually turning. I ran to the drivers door, opened the vehicle, jumped in and applied the brakes. I started the car to make sure the car was showing it was in park, and it was. I now have my tires chocked with bricks until I can get it to the dealer.
- Hopkinsville, KY, USA
I purchased a brand new Honda Pilot-navi 2014 on July 3 2014. 1 week after the purchase there was a major water leak inside the new 2014 vehicle!.. water was leaking inside from a big rain storm and I do have a video and pics to show you. The next day space coast Honda was called where I purchased the new 2014 to get fixed. The service director said that I opened the moonroof which is not true!. he then told me leave the vehicle at the dealership for a technician to look where the water was coming from. The Honda dealership offered me a loaner at there cost for the day. The same day the Honda was taken there I was called around 5 pm to come pick up the new Honda. The service director told me he replaced the windshield and headliner inside and took all the water out from the leaking rain storm!!.. I did not get a copy of the service record and was told I have 3 years or 36,000 miles warranty. 2 days later it was taken back for more repairs! the new 2014 was stalling out, engine hesitating, riding ruff, engine fan keeps running, drivers door light not working and pulling to the right!.. again the service director tried to fix the problem and failed!.. I have called american Honda motor Corp in California and told them the problems!. they told me go in my Honda Pilot handbook and fill out the form for Consumer Affairs!.. this new Honda has many issues and no 1 wants to help or take responsibility to give me a new 2014 Honda or refund. August 28 2014 it was taken to space coast Honda again for the water leak and stalling out!..
- Cocoa Beach, FL, USA
- Landenberg, PA, USA