10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 15,374 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
ABS and Vehicle Stability System Indicator lights remain on. OBD code is 66-13 Pressure Sensor (Inside of VSA Modulator control unit) circuit malfunction. The Honda dealership wants $2600 to fix this ($2100 part + $500) labor. They say this part is back ordered. They say I can still drive the vehicle but it will be like driving an old vehicle (no ABS, etc). Researching on the internet show many people with Honda Pilots have this issue (with various error codes). In my opinon, this is a fragile module that causes all sorts of braking and stability issues.
- Longwood, FL, USA
--What component or system failed or malfunctioned, and is it available for inspection upon request" P0302 HONDA Code - Cylinder Number 2 Misfire Detected is the error. The vehicle is available for inspection upon request Also, the; "VTM-4", stability, and "check engine" lights are all flashing --How was your safety or the safety of others put at risk? Car will NOT exceed 20 mph and it shakes. With young kids in the car, this issue is extremely unpredictable and has occurred several times resulting in us having to pay out of pocket for a clear manufacturer defect. We've had to take the car to the mechanic 4 times in the last 3 years -- service records can be provided. --Has the problem been reproduced or confirmed by a dealer or independent service center" Yes. There is a recall for the 2009-2013 models, but we have the 2014 and have been told by everyone (except the dealer) that this issue/year (2014) should be included in the recall. --Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, as noted above, the following warning lamps lit... "VTM-4", stability, and "check engine" lights are all flashing THE CONSUMER STATED THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE.
- Chicago, IL, USA
We have 2014 Honda Pilot that had 68,072 miles on it. My wife believed that the automatic transmission for the vehicle was placed park in our driveway. According to the Honda owner's manuel there is a safety feature that prevents the ignition key from being removed unless the vehicle is in park. The vehicle rolled back into a tree causing over $3,000 in property damage. This exact same problem has occurred in the past with the Honda Pilot (2003-2004) and the Honda Odyssey (2003-2004) and the Acura MDX (2003-2006) which were the subject of a recall by Honda. Please see NHTSA action number PE12026. These recalled vehicles as well as our 2014 Honda Pilot are equipped with an automatic transmission. They have a safety interlock system that is supposed to prevent the ignition key from being removed from the ignition unless the transmission is in the park position. When the transmission is not in park, the vehicle may roll unexpectedly increasing the risk of a crash. This is exactly what happened to our 2014 Honda Pilot. I contacted Honda and they could have cared less about this problem even though the same product defect obviously exists again in the new model Honda vehicles. This product defect poses a high risk of danger and Honda should be required to remedy this defect. I have videos that document this defect.
- Owings, MD, USA
I was told by Honda to file a complaint with nhts a. for the pealing paint on my Honda. As I can see this is not the place to file such a report. But I am doing it anyway just so you can see how ridiculous Honda is. They will only cover the roof and lift gate. When there are many other parts of the vehicle that is doing the same thing. And they refuse to pay.
- Gray, TN, USA
My 2014 Pilot is leaking water from somewhere onto the floor on the driver's side. We noticed it was wet under the mat about 2 years ago and figured we just left a window cracked, which we had not, but yesterday after a rain, the floor was soaked. You can look up under the steering wheel and see some old mold discoloration as well. I am sure this has been happening every time it rains, but we haven't noticed because it has an all weather mat covering it. After doing some research, it seems this has been a problem on the Honda Pilot since at least 2004, so it is absolutely infuriating that this problem has not been resolved by Honda.
- Virginia Beach, VA, USA
Takata recall, american Honda motor company never sent to me any notification of a national recall of or injury, death or damage by the takata airbag defective inflators. No notices were ever sent to me, and no telephone calls of anykind to warn me.
- Calabasas, CA, USA
I have expressed concern with both the Honda dealer and to Honda corporate about the interior flaw in my vehicle. Under the drivers seat, there is an open space/gap that allows anything that's on the rear floor to roll across and block your gas and brake pedal. I have never had this issue with with any other vehicle. I have almost gotten into several traffic accidents because of this. This should be corrected but Honda refuses to acknowledge that this is an issue and they tell me not to put anything on the floor. With 3 kids sitting in the back and driving to practices every day, it's hard to keep up with items not being left on the floor. This is not reasonable and everyone leaves items on floor. I am expressing concern because I shuttle my 3 kids around everyday and I am worried about their safety as well as mine. Please help. Thank you.
- Azusa, CA, USA
The auto was parked and started then the smokes were coming out. The result was the air condenser/compressor was damaged and need replace.
- North Andover, MA, USA
This incident occurred on Feb. 5, 2016. Sudden unexpected acceleration. The car was pulling into a parking space at very slow speed with the right foot on the brake. The engine began to race and the car lurched forward. I was able to stop it by shifting into neutral and turning the engine off. Two very similar occurrences occurred with a 2012 Honda Pilot approximately two years ago. These were reported to the NHTSA.
- Westport, CT, USA
2014 Pilot purchased new Dec 2013. At 14,000 miles these issues began in August and continue at present (Jan 2016) with 17,000 miles. These issues are present while driving & idling. Air conditioning system: Front unit will not cool properly on hot/humid days with temperatures between 65-90 despite dual controls set as low as 65. Checked at dealership and could not replicate, gauges placed at vents in cabin read correctly with control dial setting. Dealership advised they have had numerous complaints for this same issue and they tell owners to turn the numeric temp control dial as low as they possibly can turn it to cool properly. Not sure if this a manufacturing issue or not. Rear unit ac: Fan on highest and next to highest setting cuts in and out, not completely off, but noticeably cycles down then back to the full blowing power for that setting. Does not matter if setting is for all face, face/feet, etc. Does not happen with heat on, only ac. Dealership could not replicate. Asked by dealership to continue to watch and use and if continues to bring back in. Warranty expires on 2014 Pilot in Dec 2016.
- Conway, SC, USA
I had put my car in park, it was still running, I reached in and turned the key off and the car immediately started to roll. I attempted to get in the car to brake, but was unable to do this and then was thrown away from the vvehicle, hitting my head on my rock driveway. There was a slight incline where I parked but when it started to roll it reached a steeper incline and rolled down my driveway and hit a tree which caused the damage. I had to have it towed to the dealership---where they found no reason for the runnaway issue"? I then called Honda and was treated badly, but they confessed that there was no way of testing for this issue. I found that in the past years there was a issue "runaway" vehicles------but they would not acknowlede this as a possible continuing problem?" if anyone has had this same problem, would like to know.
- Clovis, CA, USA
When approaching a stop light, vehicle fails to stop, even with foot firmly on the brake. (as if the accelerator and brake were applied simultaneously) engine speed does not fall below approximately 2,000 RPM.
- Newark, CA, USA
I purchased a brand new Honda Pilot-navi 2014 on July 3 2014. 1 week after the purchase there was a major water leak inside the new 2014 vehicle!.. water was leaking inside from a big rain storm and I do have a video and pics to show you. The next day space coast Honda was called where I purchased the new 2014 to get fixed. The service director said that I opened the moonroof which is not true!. he then told me leave the vehicle at the dealership for a technician to look where the water was coming from. The Honda dealership offered me a loaner at there cost for the day. The same day the Honda was taken there I was called around 5 pm to come pick up the new Honda. The service director told me he replaced the windshield and headliner inside and took all the water out from the leaking rain storm!!.. I did not get a copy of the service record and was told I have 3 years or 36,000 miles warranty. 2 days later it was taken back for more repairs! the new 2014 was stalling out, engine hesitating, riding ruff, engine fan keeps running, drivers door light not working and pulling to the right!.. again the service director tried to fix the problem and failed!.. I have called american Honda motor Corp in California and told them the problems!. they told me go in my Honda Pilot handbook and fill out the form for Consumer Affairs!.. this new Honda has many issues and no 1 wants to help or take responsibility to give me a new 2014 Honda or refund. August 28 2014 it was taken to space coast Honda again for the water leak and stalling out!..
- Cocoa Beach, FL, USA
- Pittsburgh, PA, USA