10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 18,056 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have never been in an accident other than being rear ended and it was not major. My air bag light would not go out. My seat belt alarms would no longer work and my locks would not work automatically. My air bag module(SRS unit) needed replaced. It effected my airbags, seat belts and my power locks. The dealership did not know that the locks could even be effected but as soon as is was replaced the locks worked as they did prior to the malfunction. I have had a couple mechanics tell me that the module should not ever go bad unless I have been in an accident.
- Angola, IN, USA
Since December of 2016 the center console (heating/cooling settings, stereo, volume controls) have flashed, faded, or shut off completely while operating the vehicle. This is a driving distraction and hazard to the operator(s) of this vehicle. Since the purchase in November of 2014, I drive 10,000 miles over a 10 week period several times a year. When the issue occurred I immediately contacted the dealer, who responded the vehicle was out of warranty (3 years/36,000 miles) and would be a costly out of pocket repair to me. I had already replaced the wiper motors within two years out of pocket. I sought out second opinions from other Honda dealers and service providers who also gave a similar quote. I researched other online chats of similar complaints by other Honda owners. To this day I'm still having further issues with the center console system (air conditioning controls fluctuate, the stereo/bluetooth volume fluctuates from loud to soft, and I must manually adjust the temperature settings blindly. I love my 2015 Pilot but feel that this matter should be resolved by the dealership. Can you help me resolve this blinding defect in an otherwise wonderful vehicle?
- Longwood, FL, USA
After driving for an hour, turned car off for twenty minutes. When starting the car with the same key the immobilizing system went off. For two and one half hours car would not start. A tow truck had to be called. Then six hours later after towing putting the same key into ignition the car started. This is a family car my wife uses extensively transporting our family. I am extremely fearful of this defect reoccurring when I am not with her.
- Hewitt, NJ, USA
While stopped at a red light, smoke started coming out from under the hood. I immediately pulled into a parking lot and turned the engine off. A bystander yelled at me to get out of the car. She saw fire coming out from underneath the engine. Smoke continued to pour out and then the whole front of the car was engulfed in flames.
- Doylestown, PA, USA
My center console (nav/ac/radio) turns off every 30 seconds in my 2015 Pilot with 8K miles. It starts with a loud "pop" sounds through the speakers, followed by the entire center console going black, and reseting. It happens regardless of the radio and/or air conditioning being on/off. Honda has told dealerships to disconnect the battery for 30-45 minutes, to let the system reset, but it does not work. This is effecting every 1012-2016 Honda Pilot & Honda Odyssey in the greater cincinnati area. Honda has done absolutely nothing to resolve the issue for consumers. This happens anytime the vehicle is turned on, including in motion. This has been ongoing for over a week, and Honda dealers have tried to do everything Honda instructs them to do to fix this, but nothing works. The 4 pictures below are screen shots from a video I took while documenting the problem. These are in order, and show screen going blank, followed by climate control lights, followed by radio/nav. This has been happening since 2/16, I reported it to Honda Friday 2.19.16.
- Cincinnati, OH, USA
I have a 2015 Honda Pilot with navigation. The navigation system and radio have continuously rebooted on their own since Tuesday. Honda cororate refers me to the dealerships. The dealerships refuse to work on the car as they say it is a widespread issue and they hope it just resolves itself in a few days. The fix I was told to do didn't work. I am caught in the middle as are many others and no one knows what the problem is. The service manager refuses to look at the vehicle as he says it is a widespread issue so it has to be satellite problems and can't be a vehicle problem. I am scared to drive it. The reboot occurs whether driving or stationary. It turns out all lights and displays in the middle of the dash (radio, air indicators, time, navigation)
- Cincinnati, OH, USA
2015 Honda Pilot. Consumer writes in regards to engine stalls while driving. The consumer stated the engine would generally stall while merging into traffic from a near stop. It seemed as though, the engine stopped for a few seconds and then re-started and surged forward. The problem was intermittent. The dealer informed the consumer, the issue was the computer controlling the variable valve timing and there was no current fix.
- Salem, OR, USA
While cranking my 2015 Honda Pilot on 11/22/15 it did not want to start. I turned the key and let it go and it continued to try to start on its own. I turned the key back to off and took it out of the ignition. After the third try of starting my vehicle it finnally started. It was not extremely cold out ide the temperature was 51 degrees. This is my 3rd Pilot I have owne and never had this issue before. My vehicle only has16,500 miles on it. Could this be the sign of a bigger issue?
- Powdersprings, GA, USA
- San Antonio , TX, USA