10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
39,925 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

Jun 082022

Pilot

  • miles
Hello my car has had an ongoing issue that was recalled for the 2009 to 2013 year Honda pilots regarding oil consumption. My car constantly has issues with misfiring due to oil on the spark plugs. This started happening around 90000 miles on my vehicle. After several expensive repairs including having the heads on my engine rebuilt, having the coils replaced and having the cylinder 1 spark plug replaced at least 4 times. My mechanic pointed me to the VCS system in the car which many have complained about causing this issue. When the vehicle exhibits these symptoms it has caused me to lose speed instantly on the highway and the vehicle begins to shake.

- Edison , NJ, USA

problem #11

Jul 302021

Pilot

  • miles
Engine would not accelerate/misfiring on highway nearly causing an accident certified mechanic replaced timing tensioner, timing belt and water pump also replaced variable timing tensioner, coil packs, spark plugs. Issue still persist with engine light coming on blinking clearing constantly also anti traction light. There are several other similar complaints is there a recall in process"??"

- Needville, TX, USA

problem #10

Sep 102020

Pilot

  • 118,854 miles
Dear sir, I have had problem with engine light coming up along with shaking of my vehicle, this also turns on my traction light on my panel. This first happened in June 2019 in san antonio. I had warranty at the time. I took my car to hill country Honda for evaluation, the told me it was just a coil and they would replace it. The exact same issue has happened again repeatedly. It happened again 6 months later after I left san antonio, I now live in houston. I have met with many mechanics, one master mechanic told me he was sure it a was a defective piston ring. Most mechanics have just been changing the coil and spark plugs. He told me this was waste of my money since it is not the real issue. Up on his recommendation, I sought a second opinion at at Honda dealership since I felt it was strange for a piston ring needing to be changed. Without me saying anything descriptive about vehicle, they immediately told me, its the pistons, we can change them (6) for 4000. Did not tell me why or what caused this unusual defect. Upon researching I found Honda Pilot 2008-2013 models have same exact issue and were part of a recall to have them replaced. The same issue is happening to me. What is really unlawful is the Honda dealership in san antonio knew about the defective pistons in Honda Pilot and instead issued a temporary fix. Can someone please advise. I desperately need help in fixing this defect, I still owe vehicle and have take a great financial toll on me and my family. Thank you.

- Houston, TX, USA

problem #9

Jan 072021

Pilot

  • 78,000 miles
My check engine light came on and my mechanic informed me that cylinder 2 was misfiring. Mechanic mentioned that this was a problem with this style of Pilot and he recommended taking it to a Honda dealer. There was a warranty extension for 2009-2013 Pilot to cover this problem so I don't understand why this extension wouldn't cover 2015 Pilot since they are the same generation vehicle. I reached out via phone and email to at leat 4 Honda indivduals and never heard back. Sounds like they dont want to call or email back since they know this is a problem. Local Honda representative said Honda would cover 70% but they should really cover 100% since its a know problem with this generation of vehicle.

- Rocky Hill, CT, USA

problem #8

Jan 092020

Pilot

  • 85,000 miles
3rd time in 12 months that the check engine light begins flashing and the car begins to lose acceleration power and vibrates excessively. Recent issue happened while driving off of the freeway and at a stop light. The previous 2 occurrences it is determined to be an engine misfire. The last time oil spotted in spark plug indicating that the piston ring is faulty.

- Long Beach, CA, USA

problem #7

Jan 162019

Pilot

  • 36,000 miles
My 2015 Honda Pilot ex-L hesitates to accelerate when turning. It mostly happen when turning right, when I turn and try to accelerate the gas pedal becomes non responsive. This is very unsafe. There's no acceleration while merging into traffic! I have taken the car to dealer in 3 occasion but they said they can't duplicate the issue. I wrote to Honda America Inc. But they said the same thing. They can't help me with this issue. I am very concern about these intermittent problem because I feel very unsafe driving my car!

- Las Vegas, NV, USA

problem #6

Mar 142018

Pilot

  • 22,000 miles
Vehicle shudders (shakes) at speeds of 40-45 mph. Had conversation with Honda advisor (3/18) who said this was normal. Not sure, but want to report it anyway because it shouldn't be normal. I'm still noticing this (2/2019). Hopefully, vehicle will not stop dead in the middle of traffic.

- Houston, TX, USA

problem #5

Oct 032018

Pilot

  • 37,225 miles
All the saden no meter read any high temperature, when I return from airport to my house (no more than 50 km)>> I heared the strong sound of zzzzzzzzzzzzzzzzz, , I stoped the car, and open the cover of the engine, ,to find something like milk speting in a form of burkaning lava...I tow the car to the agents ask the co. To check, ,they open the engine to small parts and never gave me any report till today>> instead he refuse to apply the warrenty "?!! and said the engine mix water and oil, , becouse the radiater dameged.!!??. in spite there is< as I said< no temperature rise at the time in the car meter at all !!>> I complain to our ministry of commerese.. again they did notyhing.?"..I took the car out side the Agency and bought new engine ( coste me alot) am using the car again with the same original radiator >??..now almost 6 months, since 18-4-2018>>> which am using the car with the same radiator >>> take into cosiderations I did in the Agency the 52932 km, full maintanance the 50000 km maintanance (with chane oil and filter) and at 58119km again change oil and oil filter with standard chekings others like water >>etc >>>the engin give up(mix water +oil) without temp. Increse"?"!! at 59909 km.. where the warrenty is 3 years or 60000 km..please check these cars from such a dengerous act... if I did not hear the noise and stop the engine might be on fire>> Honda Agency abdullah hashim co.ltd, riyadh, ksa.....thank you

- Riyadh, NY, USA

problem #4

Dec 282017

Pilot

  • 55,000 miles
At about 55000 miles my Pilot started jerking/hesitating at all speeds, any road, usually after shifting gears both up and down. Now I bought it in February 2017 certified pre-owned so all recommended scheduled maintenance should have been performed. So, I took it in for diagnosis and the dealer in dublin oh said the transmission fluid needed to be triple flushed flushed 3 times!!! since I needed a vehicle to drive to work, I couldn't argue and got the service done. After reading of other languages with similar issues with the jerking/stutter/hesitation I decided to file this complaint. The results of the tranny flush were good however I can still feel a very faint almost unnoticeable hesitation that should be addressed.

- Dublin, OH, USA

problem #3

Feb 172018

Pilot

  • 47,000 miles
While stopped at a red light, smoke started coming out from under the hood. I immediately pulled into a parking lot and turned the engine off. A bystander yelled at me to get out of the car. She saw fire coming out from underneath the engine. Smoke continued to pour out and then the whole front of the car was engulfed in flames.

- Doylestown, PA, USA

problem #2

Jun 012015

Pilot

  • 25 miles
Almost immediately after purchase, notice car shuddering and shaking at 35-50mph and then even higher speed limits. Went to purchasing dealer service department and they told me this is a common problem associated with vcm system. Took car for three subsequent repairs over next year to another Honda dealer. Even after downloading new PCM and vcm / torque management software update provided by Honda, problem still exists. Honda states that they will continue to work on this fix, but corporate now states that this defect is within acceptable operating standards. On some days the shuddering seems unsafe and could pose a risk, I suspect, to driver and passenger safety. Have followed all lemon law guidance from state of Georgia and Honda continues to produce lies and false statements to cover up a problem which has even been written about by edmunds.com. Corporate rep met me at dealership to evaluate problem. He acknowledge problems during a test drive; stated that some cars just don't make it off the assembly line perfect, and that my vehicle is one of those vehicles. Honda corporate also states that the local dealership is in concurrence with their assessment, and I know for a fact that they are not based on discussions with them and with their service technicians who have worked on my vehicle. Honda should be ashamed of how they are ignoring an operating problem with this vehicle; expanding acceptable tolerance limits in order to call this vehicle normal and safe.

- Roswell, GA, USA

problem #1

Dec 012015

Pilot 6-cyl

  • miles
2015 Honda Pilot. Consumer writes in regards to engine stalls while driving. The consumer stated the engine would generally stall while merging into traffic from a near stop. It seemed as though, the engine stopped for a few seconds and then re-started and surged forward. The problem was intermittent. The dealer informed the consumer, the issue was the computer controlling the variable valve timing and there was no current fix.

- Salem, OR, USA