10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 36,250 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Part number 17700-STX-A11 should be made of rubber or metal. The fuel line is made of an ABS plastic. It is cheap quality and brittle. The fuel line should additionally be segmented. When I spoke to the Honda dealership in Mckinney Tx the service supervisor stated this is a frequent and ongoing problem. I also spoke to a service supervisor at Honda in Frisco Tx who informed me when they order the fuel line it often comes in broken on the freight. The poor quality, brittle fuel line is a ticking time bomb. My pilot was spraying gas risking the life of my family today. The exhaust system could have caught fire. My son noticed the smell of gas before I did as the fuel pump is located directly under the center row of seats. The odor became over powering extremely quick leading to myself, my husband and my children feeling ill.
- Anna, TX, USA
When driving the check fuel cap light has come on 2 times and it went off. Then an icon that looks like an engine comes on and it is the emissions control system light. After reading hundreds of Honda customers with the Pilot, civic and Accord have the same problem. This seems like a recall issue affecting 3 different Honda vehicles with 5000 miles to 60,000 miles. The dealer either gives car computer update or emission sensor replaced, or replace injectors all at customer cost.
- Union, KY, USA
Fuel gauge odometer. Fuel gauge reading stoped working about 9 months ago. Fuel tank is 100% full with fuel but the gauge is reading slightly above half full. This is dangerous and hazardous to me, my family and to others. I drive on the highways and streets daily and I'm afraid it may run out of fuel without notice. And cause other cars going into my car and someone will get hurt. Called Honda company and unable to help since I do have high millage on the car and out of their warrenty. I explained to them and I expressed my concern but they asked me to get it done on my own expense. I do urge that this matter to escalate to higher level and have Honda manufactures take responsibility and get more safer cars on the road
- Ossining, NY, USA
- Scottsdale, AZ, USA