7.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
1,850 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Jun 212016

Pilot EX-L 3.2V6

  • Automatic transmission
  • 494 miles

The car is only 2 months old with 494 miles and car just stalled while driving as all the dashboard lights started blinking and all error messages were coming up on the dashboard such as low battery, all wheel drive system problem, vehicle assist problem,brake problem. My wife had to wait 2 hours for the tow truck to come and tow to nearest Honda dealer and they told us that it was a faulty battery which I thought was highly unlikely being that the car was brand new. The next day I got into the car and was driving it up my block and all of a sudden I heard something snap below the vehicle so I thought I ran over something on the road but when I looked behind the car I saw nothing in the road and a few seconds later I heard banging noises under my car every 10 seconds and than smoke started coming from under the hood of the car so I stopped the car and smelled a burning odor and smoke coming from under the hood. I got in my car and started to drive it to the dealership and than I was getting all error messages again on the dashboard and all lights started blinking. The dealership had to keep the car overnight as they had to order parts to fix the problem which was that the Alternator Pulley separated from the Alternator which damaged the Belt Tensioner, Crank Pulley, Serpentine Belt, Timing Belt and Timing Belt lower cover. This car is a Lemon if I ever saw one and a New Car should never have these many problems so fast and I am nervous to even drive this car as I do not feel safe driving it as I feel it is not reliable and what could happen next as I do not want my family to be in harms way as I am reporting this issue with Honda to have them take this car back as it was not put together properly and do not want to wait for other issues while my family is at risk.

- zekeman10, Yorktown Hgts, NY, US

problem #1

Jan 052016

Pilot ES

  • Automatic transmission
  • 3,119 miles

click to see larger images

charging system warning message

So after about 5000 KM I decided to go for my first oil change, got home after the oil change and noticed a email notification on the infotainment system, opened it up and this is what it says “Charging System Problem, The 12 volt battery charging system has a problem. Turn off the climate control system, rear defogger and other electrical systems. Have your vehicle checked by the dealer immediately” Seriously???

The next day I decided to take the car in to be checked again { BRAND NEW CAR!!!! } but the error message was gone! So I didn’t, but 2 days later it was back again on my way to work, decided to take the car in after work but again the message was no longer there in the afternoon! And am afraid if I walked into this dealership again they will think am making this up!! We've had nothing but pain and frustrations from the moment we walked into Whitby Honda! I guess that is what you get for buying a new model car, you be the test guinea pig!

- ahyour, Oshawa, ON, Canada