Around 60,000 the transmission started to shift erradically. The key indicator is the tachometer is not steady. My mechanic suggested to change the transmission oil which I did. It resolved the problem, except now at 68,300 thr problem has returned.

- Windsor Mill, MD, USA

The contact owns a 2016 Honda Pilot. The contact stated that the while operating the vehicle, the check engine warning light remained illuminated, and the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who replaced the engine heater coil, the fuel injectors, and the camshaft however, the failure recurred. The fuel injectors were replaced a second time however, the vehicle continued to experience the hesitation while attempting to accelerate. The vehicle was taken back to the dealer who diagnosed that the torque converter needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 40,000.

- Canton, GA, USA

For years, dating back to 2018, our 2016 Honda Pilot Elite auto on/off switch operations has been failing. Vehicle will not restart the engine after its engaged the auto start off. Engine and all components including electrical are off. Dashboard indications light up and essentially we are stalled, at risk of not being able to drive. It requires to place the car into park and restart the engine. This is serious safety issue that could result in being struct by another vehicle without being able to move. I have been taking the car to several authorized Honda service dealerships to address the issue. They have replaced multiple times the auto on/off switch, battery, adjusted values and updated software with no resolution. One dealership claimed to disable the auto on/off switch but this is NOT feasible. With the latest inspection, another local Honda dealership contacted Honda Corp Tech Line for assistance. Once again they instructed the dealer to perform all the potential fixes above and to ignore a code P2638. After investigating this online, Honda and NHTSA have opened an investigation June 2022 on this issue after 220+ complaints. There is no known fix, yet Honda Corp Tech Line informed local dealer to conduct value adjustments yet again, at a labor cost to us.

- Pittsburgh , PA, USA

Vehicle rpms will vary and not be steady on light to medium acceleration between 20 to 60 mph. Rpm guage needle will bounce up and down slightly while accelerating. Torque converter seems to not be locking up resulting in judder. No engine lights or warnings. Dealer was able to confirm the same thing and isssues went away when replaced and flushed transmission fluid. But the problem slowly returned 20k miles later..

- Goshen, IN, USA

My 2016 Honda Pilot Touring stalls out at a red light while using the auto stop-start. It happens occasionally when I take my foot off the brake and put my foot on the gas. Instead of coming out of idle with the engine starting up again, the car would stall completely and I would have to put the car in park, press the brake pedal and push the start button to get it on again. I took the car into the dealer and they told me that there was no software update and that they couldn-??t do a update anyways because check engine light wasn-??t on. Also have a issue with transmission not switching gears smoothly on take off. Jerks on take of. Once again they told me transmission was fine and there was no software update and that they couldn-??t do a update anyways because check engine light wasn-??t on.

- Winston-Salem, NC, USA

The auto start/stop feature of the vehicule has stopped working on several occassions. We would be coming off the highway and or off a red light and the car will stall of the auto start/stop function is on. This has happened a few times in a very busy intersection or street.

- Zebulon, NC, USA

Multiple times the idle-stop feature has caused my car to stall out at an intersection. The idle-stop will engage, but when I take my foot off the break (or move the steering wheel), the car does not start again, instead it will try to start but then turns off completely. At that point I have to re-engage the break, put the car in park, turn off the car and then try to turn it back on as normal. When this happens at a green light it's very stressful and dangerous as cars are behind me. This has happened probably 10 times in my ownership period, it is always worse when it's hot outside since so many parts are running (including the AC). I have brought the car in to fix this a bunch of times, they never find anything wrong at the dealer. The last time they replaced the starter button at no charge saying that this piece was known to be faulty. It has happened once or twice since replacing that part.

- Plymouth Meeting, PA, USA

Ocassionally when stopped at intersections my 2016 Honda Pilot touring edition will go into idle stop mode and not restart. Upon trying to proceed the engine will try to start and stall out. The engine goes dead and I am unable to accelerate out of the intersection. The info dash system indicates the vehicle was in Neutral and that I needed to shift to Park to Proceed. After putting the vehicle in Park the info dash system instructs me to start the engine by pressing the Brake and pushing the Start button. This action is not possible when the vehicle has stalled out as described above and continues to prevent the driver from accelerating out of the intersection. The only solution I found that works is to remove my foot from the brake and power down the vehicle completely. Only when the vehicle is completely powered down is it possible to restart the vehicle by pressing the Brake and Pushing the power button. This event has happened 4 times in the past 3 months on my Pilot. The mileage on my Pilot is ~125,000 miles.

- Madison, OH, USA

The engine begins to idle rough, after a few days of driving a lot of cluster lights come on starting with check engine light, VSA as well as others. Disconnecting battery works to clear the the codes, engine will appear to idle ok but after a week of driving it will start idling rough again, then the cluster lights will light up as before. I believe this is due to Service Bulletin 20-100 or Service Bulletin A20-100 which states that issues with the fuel injectors were found relating to quality control. The TSB listed above states that if your vehicle is affected by these symptoms your warranty will be extended to 10 years of manufacture date or 150,000 miles. Our Pilot currently has under 80,000 miles on the odometer.

- Chicago, IL, USA

Transmission has hard shifts and jerking when accelerating at a normal rate and approaching your designated speed. This occurs almost daily as the problem persist and started occurring approximately 36,000 miles. I also had an issue when I was trying to accelerate up a mountain where the transmission did not want to switch to a lower gear and accelerate. Instead the gear was stuck and I had to remove my foot from the gas pedal and try again. I have taken the vehicle too two different dealerships and they could not replicate the problem. One dealership checked the transmission cooler and stated it was in good condition. I believe they cannot replicate it because every time a technician takes the vehicle on a test drive they accelerate at a high rpm level which the vehicle will not replicate the issue. Now it is doing it through more than one gear change. Feels like the transmission is going to break at any point

- Porterville, CA, USA

Multiple times the vehicle wouldn-??t start. The start stop switch is the culprit after 7 months of dealing with it and taking it to dealership finally. Car will cut off at stop light but won-??t turn back on. Takes like 4 tries to get it back on. Also at 126k or 128k engine had a knocking sound and needed replaced and it cost $7000 the air conditioning doesn-??t work and this is very upsetting this isn-??t why I buy Hondas. The start stop event happens everyday and every time I start the car and don-??t deactivate the start/stop system

- Atlanta, GA, USA

Vehicle stalls and shuts off at a stop when engine idle stop is enabled. All lights on dashboard are illuminated and vehicle automatically sets to N gear. Upon attempting to restart engine, It takes several attempts to put vehicle back into P gear and start engine by pressing the push start button as well has having foot on the brake pedal. After doing so, the vehicle will start up right away and can be driven off normally with no warning lights illuminated on dash. This issue has happened numerous times. When engine idle stop is disabled, it does not happen. Battery has been replaced as well as push start button switch per service bulletin 20-117. Software update for TCM/PGM has also been performed as per set DTC P2638 (torque management feedback signal A range/performance) U1211 lost communication with shifter, U0404 invalid data received from shifter. Dealership has not been able to duplicate the problem.

- Milpitas, CA, USA

The contact owns a 2016 Honda Pilot. The contact stated while driving approximately 35 MPH, the accelerator pedal was depressed and the vehicle hesitated and started jerking. Additionally, the vehicle occasionally stalled and the failure was intermittent. The contact stated that the check engine, emissions, and stabilitrak warning lights were illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and it was determined that the fuel injectors needed to be replaced. The catalytic converter and fuel injectors were replaced by an independent mechanic. The vehicle was repaired however, the failure persisted. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.

- Mckinney, TX, USA

The contact owns a 2016 Honda Pilot. The contact stated that while driving approximately 80-85 MPH uphill, the accelerator pedal was depressed and the warning message "Transmission Overheating" was illuminated. The contact stated that he continued to drive at a slower speed. The vehicle was taken to the dealer who informed the contact that they could not replicate the failure. The contact stated that the failure reoccurred while driving uphill. The vehicle was taken to a second dealer, Moss Bros. Honda (27990 Eucalyptus Ave, Moreno Valley, CA 92555) who did not diagnose the vehicle but informed the contact that the transmission fluid needed to be flushed and replaced. The vehicle was taken to an independent mechanic and the transmission fluid was replaced. The contact also stated that the steering wheel was shaking whenever the brake pedal was depressed. The vehicle was taken to the independent mechanic where it was diagnosed that the front rotors needed to be replaced. The contact stated that he was unable to replace the front rotors himself as there were abnormally small compared to the replacement parts. The contact also stated that the front rotors were abnormally smaller than the rear rotors of the vehicle. The vehicle was not repaired. The manufacturer was notified of the failures and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 33,000.

- Moreno Valley, CA, USA

Unpredictably when my auto idle is engaged my vehicle will stall, resulting in me being unable to move my vehicle without forcing a prompted restart.This occurs at very random times to include when I am stopped at a stop light, waiting in a drive-thru line, in traffic, or any additional times when the auto idle engages. This is very dangerous because it results in my vehicle being an unexpected stalled obstacle for all participants on the road. The vehicle has been inspected and the engine start/stop button has been replaced twice. Unknown if there were any warning laps messages or other symptoms.

- Spring Lake, NC, USA

The contact owns a 2016 Honda Pilot. The contact stated while driving 10 MPH and depressing the accelerator pedal, the vehicle started jerking. The contact stated the gears reverse, neutral, and drive lights were changing independently however, the vehicle continued to move forward. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that 2 days later, he experienced the failure again. The contact took the vehicle back to the local dealer who was unable to duplicate the failure. The contact stated he continued to experience the failure. The contact took the vehicle for the third time to the local dealer, where it was diagnosed with needing to change the transmission oil. The vehicle was repaired but continued to experience the failure after 6-8 months. The contact took the vehicle back to the local dealer, where it was diagnosed with needing an unknown sensor to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.

- Mount Kisco, NY, USA

Two incidents occurred: 1) On 12-6-21, while travelling in the high speed lane, my wife's car shut down causing her to become stranded on the side of the highway. The first system report from the incident can be found attached as indicated permanent transmission codes of P0716 and P0700. Our body shop consulted with a Honda dealership, neither could pinpoint the issue, but they were able to get the car running. 2) On 1-21-21, at a stop light, the car shut down and ran through all the error codes on the dash. My wife was able to turn car on, but could only put it into neutral. The second system report indicated permanent transmission codes of P0730, P07A6, P190B, P286D and temporary transmission codes of P0730, P07A2, P07A6. My wife discovered a thread of comments about others who experienced the issue and they said a new battery fixed the issue. A new battery was put in the car but it only drove in reverse. Our body shop consulted with the same Honda Dealership discovered Honda Service bulletin 19-004, which mentioned a transmission software issue, much like my wife experienced the first time, not the second time. Our body shop indicated the only fix would be a new transmission, which was confirmed by a Honda Dealership.

- Cincinnati, OH, USA

Throughout last trip I noticed the transmission would make jerking shifts. While on the interstate during a pass travelling at 73 Mph the transmission down shifted and made a loud banging sound, engine lost power but was revving high, I could not accelerate to get away from surrounding traffic. A transmission error come up as I maneuvered the vehicle out of the road to avoid being hit by other vehicles. The AWD error came one and later an emissions error. Once the car was out of the road safely I was able to engage the e-brake then put it into neutral then park. AWD and emissions error remained on. After a minute turn car off then on, emissions error remained on and the car could operate. This scared the family as we could have been rare ended in traffic. Honda dealership in my town could not diagnose the issue. This is the second time this has happened.

- Newnan, GA, USA

There is no way for the driver of the car to put the transmission into neutral if needed with an electrical/battery failure. According to Honda, there is a special mechanical device that tow truck drivers would have that physically attaches to the engine to shift the car into neutral. In addition, the honda mechanic that I talked to today said even if the average driver had one of these devices, they would not recommend they use it due to likelihood of causing damage to the engine or transmission. This is fine if the car is already in park, since it would most likely be located in a parking lot, residence, etc. The two times that would be a safety issue and could very easily cause an accident would be if the car was in drive, stopped at a traffic light with the engine off due to the Auto Start/Stop feature, and suffered a battery failure, preventing the engine from starting. Now the car would not be able to start, but more importantly couldn't even be pushed off to the side of the road and clear the intersection, since there is no way to move it into neutral. Another example could be with an alternator failure while driving, where the battery then surges and drains itself, with the engine and car now shut down. If you are unable to move the car to the side of the road as this is happening, maybe stuck in traffic or stopped at a traffic light, the car is now unmovable until a tow truck driver arrives and installs this mechanical neutral unlock device. There should be a way with an electrical problem to be able to place the car into neutral and move it. Otherwise, this turns a routine auto problem (that has had an acceptable solution) into a true safety issue, both for occupants and other vehicles and their operators.

- Goodyear, AZ, USA

The contact owns a 2016 Honda Pilot. The contact stated while driving approximately 15-60 MPH, the accelerator pedal was depressed but hesitated to respond, and the vehicle started jerking. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact stated that the failure had recurred while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 80,000.

- Washougal, WA, USA