10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
34,421 miles

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problem #147

Sep 242023

Pilot

  • miles
While driving at freeway speeds of 80 mph, and while passing a vehicle, Engine wants to temporarily slow (like it's dropped a cylinder or two), and the car will NOT speed up. Then engine warning light starts to blink, Emissions Problem light starts to blink, then car downshifts several gears and slows dramatically - or will rev at 4500-5000 rpm. ON THE INTERSTATE! DRAMATICALLY UNSAFE. I've reported this to my dealer, Penske Honda in Carmel, IN - and they can't resolve any issue or see a stupid "error code". This has happened three times in past 3 years. IT"S TERBBYLY UNSAFE. Car goes from 80 to 60 and engine and transmission go on the blank.

- Indianapolis, IN, USA

problem #146

Oct 212022

Pilot

  • miles
When driving vehicle between 20 to 60mgh the vehicle judders. The vehicle almost feels like it's going to come out of gear. The vehicle also seems to not speed up or react to the accelerator. This being an SUV that my wife and kids drive everyday seems to be a very high safety issue for our family. If this vehicle does not accelerate in time or shift in time it could potentially put my family in harm's Way. And the other vehicles involved as well. The dealership has inspected and acknowledged that there is a problem with the transmission shifting or shuttering. But they only say that the transmission needs servicing. I service the transmission at the Honda dealership 10 months ago and it's reoccurring again. A 10-month transmission service and it reoccurs seems to be excessive. Attached is a Honda service bulletin that I found and mentioned to the dealership and American Honda. They mentioned to me that my VIN number is not covered by this Service Bulletin. The bulletin States all VIN Bulletin # 17-015, #16-091 February 18, 2017 A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder. The judder was caused by deteriorated transmission fluid. The transmission fluid deteriorates quicker than expected when it is exposed to intermittent high heat loads under specific driving conditions. A software update is available to maintain the transmission fluid temperature within the desirable range under all driving conditions and eliminate the potential for this judder. There are two bulletins referring to this subject: x 17-014 - 2016-?"17 Pilot: Judder from the Torque Converter Lock-Up Clutch. American Honda customer service says that my VIN # is not cover by this Service Bulletin # 17-015, dated February

- Fontana, CA, USA

problem #145

Jul 032021

Pilot

  • 90,000 miles
The contact owns a 2016 Honda Pilot. The contact stated while at a stop light, the vehicle shut off with the "Shift to Park and Restart Vehicle" message displayed. The contact was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer and a software update was performed on the transmission but the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that an update on the started software was needed. The update was performed but the failure reoccurred. The vehicle was taken back to the dealer, but no failure was found. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 90,000.

- Jonesboro, GA, USA

problem #144

Jun 112023

Pilot

  • miles
while driving on highways and streets, car would jerk and transmission downshift or not work, causing a grinding noise within the car. pilot would just shut off and slowing decrease speed by itself. happens many times already and is a safety concern for people who purchased this vehicle. Pilot transmission needs to be recalled before it causes death for people who drives this vehicle.

- Fresno, CA, USA

problem #143

Jul 062023

Pilot

  • miles
Car left us stranded at busy intersection. Auto start system failed to restart vehicle. Car would not restart even after placing car back into park.

- Grimes, IA, USA

problem #142

May 032023

Pilot

  • miles
Transmission has continued to have ongoing kickback issues from 1st to second gear and 2nd to 3rd gear. As well as multiple hesitating accelerations from a stop to go. Safety is at risk due to intersection turns which require acceleration that the pilot transmission at times can-??t produce.. no warning lamps to show there are issues with the transmission. Have taken it into a shop only to hear -?? 2016 honda pilots have transmission issues, kink wasn-??t worked out until 2018-?? which is never a good answer.

- Tucson, AZ, USA

problem #141

May 152023

Pilot

  • miles
When coming to a stop and the engine idle stop is activated the car will sometimes die. The car will then need to be shifted into park after a complete reset of the system in order to start. Very dangerous.

- Marion, KY, USA

problem #140

Apr 142023

Pilot

  • miles
Torque converter on transmission failed at 86,643 miles. This is a common problem on most Honda Pilots

- Missouri City, TX, USA

problem #139

Jan 252023

Pilot

  • 125,000 miles
The contact owns a 2016 Honda Pilot. The contact stated while the vehicle was stationed at her employment parking lot, after starting the vehicle with the auto start, she was unable to shift into reverse. The contact stated no warning light was illuminated. The contact turned off the vehicle and had to restart the vehicle four times before being able to shift into reverse. The contact stated while driving 30 MPH, the Drive (D), transmission fault, and sensor failure warning lights were intermittently illuminated. The contact stated that she continued driving to her residence while experiencing the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.

- Brighton, IL, USA

problem #138

Jul 152021

Pilot

  • miles
The transmission has problems accelerating at all speeds. It jumps and jerks anytime when accelerating at all times. This causes safety concerns for everyone in the vehicle and on the road next to the vehicle as the transmission could fail at anytime putting all passengers' lives at risk. The problems started while the vehicle was under warranty, and we took the vehicle to a certified Honda dealer to get it looked out. They stated there were no problems when they inspected it. We took it back a few months later for the same issues while the vehicle had exceeded the time frame but not mileage of the warranty and they told us we would have to cover the cost of the transmission repair/replacement. We took the 2016 Honda Pilot to a local AAMCO repair shop. They stated the transmission would have to be replaced for $7500. Multiple warning lights came on, but the dealer stated those were just an electrical issue, they repaired those issues but failed to repair the transmission.

- Keller, TX, USA

problem #137

Dec 082022

Pilot

  • miles
1) Engine failure - Several times our 2016 Touring has stalled at a stoplight. It takes time to start back up. I have to turn on hazard light, and it is getting worse every occurrence. This has happened since I bought new, and when it happens, all of the lights come up on the dash. There is a investigation in the state of California, but nothing in Ohio yet. 2) I just had to replace my drive shaft that goes from from to back on center bottom of the car. They said the rear is failing, and that may be part of the problem with sluggish acceleration. 3) Transmission: Sluggish acceleration is this ZF 9 speed (outsourced) by Honda issue. I will be accelerating on the freeway, and all of the sudden, it would down shift to like second gear, causing me to slow down suddenly. Dangerous if cars are behind in rush hour. I also had 4 incidents where I could have lost my life because I could not accelerate (the gear would not engage). Dealer informed me that all of the updates are uploaded, and it should be okay. But it's not okay when you are carrying your children, spouse, or co-workers. I have informed the dealer many times that this car is not safe. I personally ran a business as Tier 1 supplier to Honda and visited many Honda factories. Nothing ever got done. It will be too late before they can help us. All of the data and information is at Honda Marysville (Ohio) dealership. All of my services (including oil change) are done there.

- Dublin, OH, USA

problem #136

Dec 012020

Pilot

  • 60,000 miles
The contact owns a 2016 Honda Pilot. The contact stated that while operating the vehicle at lower RPM-€™s between 1,500 -€" 1,800 RPM, the vehicle intermittently surged and hesitated to accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who reprogrammed the PCM and replaced the transmission fluid however, the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was 60,000.

- Granite Falls, NC, USA

problem #135

Mar 012022

Pilot

  • miles
Around 60,000 the transmission started to shift erradically. The key indicator is the tachometer is not steady. My mechanic suggested to change the transmission oil which I did. It resolved the problem, except now at 68,300 thr problem has returned.

- Windsor Mill, MD, USA

problem #134

Sep 202020

Pilot

  • 40,000 miles
The contact owns a 2016 Honda Pilot. The contact stated that the while operating the vehicle, the check engine warning light remained illuminated, and the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who replaced the engine heater coil, the fuel injectors, and the camshaft however, the failure recurred. The fuel injectors were replaced a second time however, the vehicle continued to experience the hesitation while attempting to accelerate. The vehicle was taken back to the dealer who diagnosed that the torque converter needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 40,000.

- Canton, GA, USA

problem #133

Sep 192018

Pilot

  • miles
For years, dating back to 2018, our 2016 Honda Pilot Elite auto on/off switch operations has been failing. Vehicle will not restart the engine after its engaged the auto start off. Engine and all components including electrical are off. Dashboard indications light up and essentially we are stalled, at risk of not being able to drive. It requires to place the car into park and restart the engine. This is serious safety issue that could result in being struct by another vehicle without being able to move. I have been taking the car to several authorized Honda service dealerships to address the issue. They have replaced multiple times the auto on/off switch, battery, adjusted values and updated software with no resolution. One dealership claimed to disable the auto on/off switch but this is NOT feasible. With the latest inspection, another local Honda dealership contacted Honda Corp Tech Line for assistance. Once again they instructed the dealer to perform all the potential fixes above and to ignore a code P2638. After investigating this online, Honda and NHTSA have opened an investigation June 2022 on this issue after 220+ complaints. There is no known fix, yet Honda Corp Tech Line informed local dealer to conduct value adjustments yet again, at a labor cost to us.

- Pittsburgh , PA, USA

problem #132

Aug 242022

Pilot

  • miles
Vehicle rpms will vary and not be steady on light to medium acceleration between 20 to 60 mph. Rpm guage needle will bounce up and down slightly while accelerating. Torque converter seems to not be locking up resulting in judder. No engine lights or warnings. Dealer was able to confirm the same thing and isssues went away when replaced and flushed transmission fluid. But the problem slowly returned 20k miles later..

- Goshen, IN, USA

problem #131

Aug 232022

Pilot

  • miles
My 2016 Honda Pilot Touring stalls out at a red light while using the auto stop-start. It happens occasionally when I take my foot off the brake and put my foot on the gas. Instead of coming out of idle with the engine starting up again, the car would stall completely and I would have to put the car in park, press the brake pedal and push the start button to get it on again. I took the car into the dealer and they told me that there was no software update and that they couldn-€™t do a update anyways because check engine light wasn-€™t on. Also have a issue with transmission not switching gears smoothly on take off. Jerks on take of. Once again they told me transmission was fine and there was no software update and that they couldn-€™t do a update anyways because check engine light wasn-€™t on.

- Winston-Salem, NC, USA

problem #130

Jul 122022

Pilot

  • miles
The auto start/stop feature of the vehicule has stopped working on several occassions. We would be coming off the highway and or off a red light and the car will stall of the auto start/stop function is on. This has happened a few times in a very busy intersection or street.

- Zebulon, NC, USA

problem #129

Jun 062022

Pilot

  • miles
Multiple times the idle-stop feature has caused my car to stall out at an intersection. The idle-stop will engage, but when I take my foot off the break (or move the steering wheel), the car does not start again, instead it will try to start but then turns off completely. At that point I have to re-engage the break, put the car in park, turn off the car and then try to turn it back on as normal. When this happens at a green light it's very stressful and dangerous as cars are behind me. This has happened probably 10 times in my ownership period, it is always worse when it's hot outside since so many parts are running (including the AC). I have brought the car in to fix this a bunch of times, they never find anything wrong at the dealer. The last time they replaced the starter button at no charge saying that this piece was known to be faulty. It has happened once or twice since replacing that part.

- Plymouth Meeting, PA, USA

problem #128

Jun 042022

Pilot

  • miles
Ocassionally when stopped at intersections my 2016 Honda Pilot touring edition will go into idle stop mode and not restart. Upon trying to proceed the engine will try to start and stall out. The engine goes dead and I am unable to accelerate out of the intersection. The info dash system indicates the vehicle was in Neutral and that I needed to shift to Park to Proceed. After putting the vehicle in Park the info dash system instructs me to start the engine by pressing the Brake and pushing the Start button. This action is not possible when the vehicle has stalled out as described above and continues to prevent the driver from accelerating out of the intersection. The only solution I found that works is to remove my foot from the brake and power down the vehicle completely. Only when the vehicle is completely powered down is it possible to restart the vehicle by pressing the Brake and Pushing the power button. This event has happened 4 times in the past 3 months on my Pilot. The mileage on my Pilot is ~125,000 miles.

- Madison, OH, USA

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