10.0

really awful
Crashes / Fires:
3 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
28,433 miles

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« Read the previous 20 complaints

problem #134

Aug 022019

Pilot

  • 60,000 miles
Keyless start system problem" has been popping up on my dashboard for past month when I start the car. It happens with both key fobs. I have 60,000 miles on Pilot. Doesn't seem to affect car yet but I have read online that others are having this problem which is causing issues with car not starting. Online comments suggest Honda has no clear way to fix it.

- Enfield, CT, USA

problem #133

Sep 012018

Pilot

  • 35,000 miles
2016 Pilot intermittently shows error message 'keyless start system problem'. there isn't a pattern when error message occurs or why it suddenly stops appearing. Appears if I start while in the car or remote starting with either key fab. According to dealership, they aren't sure what's causing the issue.

- Frisco, TX, USA

problem #132

Sep 042019

Pilot

  • 42,000 miles
An error with the "keyless start system" keeps re-occurring. An error code "keyless start system problem" shows up. Did a google search and this seems to be a common issue with 2016 Honda Pilot.

- San Antonio, TX, USA

problem #131

Aug 292019

Pilot

  • 38,000 miles
Car turns off completely while driving, does not respond to attempts to restart right away

- Raleigh, NC, USA

problem #130

Jul 092019

Pilot

  • 37,500 miles
When driving in eco mode the car shuts partially down at red lights and other stops as is expected, but lights, radio, ac., etc still function. Every 5 or 6th time my car now shuts off completely and requires me to restart it.

- Raleigh, NC, USA

problem #129

Aug 272019

Pilot

  • 47,000 miles
I have gotten an error on my Honda Pilot ex-L 2016 "keyless entry system error. At 47K miles. I have google this issue and looks like all 2016 models are getting this error around the same mileage. I believe that this is a manufacturing defect for the push to start button. I would like for Honda to own this problem and cover the repair for this error. When I try to start my car it takes about a minute for me to get it started because it won't start and the same thing for when I need to shut it off. This could be a dangerous matter incase of an emergency that you need to start your car fast or shut it off.

- Watsonville, CA, USA

problem #128

Feb 142018

Pilot

  • 30,000 miles
Car won't start: Keyless start problem error. I have replaced the battery two times in 2 years and doesn't fix the issue.

- Orlando, FL, USA

problem #127

Jun 022019

Pilot

  • 42,000 miles
We have been using this car for 3 years without any issue. Until this warning message "keyless start system problem" popping up on my dashboard after starting the engine. The car is still able to start with push button just fine but it is very annoying and frustrating that it might be one day that the car won't start. After doing the research from internet, it looks like this is a common issue for this car after 30K or after 3 years. What I would like is to have the Honda dealer to fix this issue without cost (recall) because the warranty of this car is already expired.

- Newton Center, MA, USA

problem #126

Aug 192019

Pilot

  • 30,000 miles
The Honda Pilot has a feature called auto engine idle stop. To meet emission standards, this feature puts the engine into a stop/off mode when you brake for more than 3 seconds. However, this feature sometimes causes the car battery to fail and the car to stall. This could happen when stopped at a traffic light or on a highway stopped in traffic. If the battery hasn't had enough time to recharge, the car might stall and need to be completely shutdown, wait a while and maybe will restart. We bought our car in late 2015. The issue presented itself by 2016/2017, mostly as brief blips and the car would restart. In summer 2018, after repeated visits to Honda and numerous times of the car completely stalling at traffic lights, we chose to replace the battery. Our Honda service centers kept telling us that the battery tests showed it was fine and that the feature isn't suppose to engage if the battery doesn't have "enough juice" to restart. But clearly, that doesn't work, because my car would indeed completely stall and need to try to restart. I once had to wait five minutes stuck at a light in the middle of a 3 lane road, and my car finally restarted. But once we paid to replace the battery (that supposedly was fine), the car didn't blip or stall. But one year later, it started happening again. Sometimes the car will just blip, where all the lights, radio and air conditioning will briefly cut out and then come back on as the feature re-engages the engine. But sometimes, it just won't restart. There is a button you can hit to disable the auto engine idle stop feature. But you must remember to hit every time you start the car. If you forget, all it takes is stopping at one traffic light and the car could stall. There are numerous online reports of similar issues with this feature.

- Charlotte, NC, USA

problem #125

Jun 102019

Pilot

  • 37,541 miles
When engine auto idle is engaged, instead of re-engaging when foot removed from brake, the car stalls in one of three ways. Grade 1, the fan and radio shut off but the engine engages once gas is applied. Grade 2, the fan, radio and engine shut off but restart once gas is applied. Various warning lights then appear on the dash. Grade 3, everything shuts off and the car will not restart until you shift into park and press the start button several times. This is very dangerous as it happens at intersections when cars expect you to be moving and you're stalled out. I have video of these incidents and have provided them to the Honda dealer.

- Danville, CA, USA

problem #124

Oct 012018

Pilot

  • 36,000 miles
Vehicle randomly does not automatically restart after auto idle stop engages when in stop-go traffic on freeway or when stopped at intersection, resulting in a stalled vehicle in the middle of freeway or intersection. Attempts to manually restart the vehicle generally successful after frantically (or slowly!) pushing the start-stop button several times. Video documenting issue available at https://1drv.ms/V/S!aqy6pdpsaknnnn5fxrz2ngstmnd0cg (additional videos available). Issue ongoing since ~ October 2018. Dealer has replaced battery & engine start-stop button to no avail.

- Walla Walla, WA, USA

problem #123

Aug 052019

Pilot

  • 60,000 miles
Vehicle is giving keyless start problem error. Vehicle is difficult to start (takes several attempts to start). Key fob battery replaced, car battery replaced. It is intermittent but occurs with both key fobs. It occurs at various times of day, after sitting for various amounts of time. Vehicle is always stationary as it is parked and off before starting.

- Bossier City, LA, USA

problem #122

Mar 092017

Pilot

  • 47,000 miles
The contact owns a 2016 Honda Pilot. While the contact's daughter was driving 70 mph, the vehicle stalled and began to lose power. The driver stated that different unknown warning indicators illuminated. The driver was able to park on the side of the road, turn off and restart the ignition in order to continue driving. The vehicle was taken to Honda carland (located at 11085 alpharetta hwy, roswell, ga 30076, (770) 993-2805) to be diagnosed, but the failure could not be duplicated. The vehicle continued to experience the failure. The manufacturer was notified. The failure mileage was 47,000.

- Cartersville, GA, USA

problem #121

Oct 012018

Pilot

  • 38,000 miles
There are several problems. The lock function does not work when you walk away from the car. It beeps once, but does not lock. Continue to get the message "keyless start system problem". the screen (for radio and such) goes black. This happens when the vehicle is both stationary and in motion. I can open my car door and it will say "keyless start system problem before I even start the car.

- Medina, OH, USA

problem #120

Jul 222019

Pilot

  • 23,000 miles
The keyless start system problem warning light has come on several times. The car still started but it appears to be a malfunction in the warning light system itself.

- Estes Park, CO, USA

problem #119

Jun 122019

Pilot

  • miles
Keyless start system light coming on and off, automatic locks dont work anymore

- Brooklyn, NY, USA

problem #118

Jul 222019

Pilot

  • miles
My 2016 Honda Pilot has started displaying "keyless start system problem" on dashboard after starting the vehicle. The vehicle still operates normally with exception of notice on the dashboard. I've researched and numerous other 2016 Honda Pilot are having same issue with no resolution.

- Westfield, IN, USA

problem #117

Jul 222019

Pilot

  • 99,857 miles
Keyless start system problem. The error message comes and goes over the last week. What's concerning is the reports of the entire car turning off in the middle of driving or idling. This is a known problem in 2016 Honda Pilot yet nothing is being done about it.

- Huntington Beach, CA, USA

problem #116

Apr 092019

Pilot

  • 52,000 miles
Back up camera not working.

- Eden Prairiw, MN, USA

problem #115

Jul 122019

Pilot

  • 50,000 miles
2016 Honda Pilot began displaying "keyless start system problem" on dash board after starting car. Vehicle still operates normally minus the warning light and message on dash. Numerous others are having the same issue with the same vehicle and year.

- Long Beach, CA, USA

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