10.0

really awful
Crashes / Fires:
3 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
28,433 miles

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« Read the previous 20 complaints

problem #114

Jul 122019

Pilot

  • 63,000 miles
While stopped at a traffic light the car put itself into park without my (the driver) knowledge. When the light turned green I attempted to accelerate however the car was in park. I attempted to shift the car into drive and it would not do so. I had to turn the car off and then back on in order to place the car into drive and proceed through the intersection.

- Fontana, CA, USA

problem #113

Jul 012019

Pilot

  • 60,000 miles
Car shuts down and stalls when idle stop engages very frequently over the past year in the middle of the intersection or highway. Have taken in to Honda dealers multiple times but they cannot recreate the problem and say the battery tests ok yet recommend changing the battery?!

- San Diego, CA, USA

problem #112

Jul 102019

Pilot

  • 12,000 miles
While idol at red light, the automatic idol kicked in for power save yet jerked and all red light indicators turned on, including parking breaks, and car seized up. No power, no ability put car in park or drive. On/off switch no reaction to turn car on or off. No brake function. I sat in an unresponsive vehicle at very busy intercetion. Luckily the vehicle behind me was stopped and only laid on their horn for 2 red light cycles rather than hitting me. I activated my emergency flashers yet other driver did not respond. I repetitively kept pushing power button in effort for car to respond and restart, eventually did and was able to drive off. Have appt with dealership in am.

- Katy, TX, USA

problem #111

Jul 082019

Pilot

  • 36,000 miles
When my car stops while applying the break paddle completely, the car may start 'idle stop' which turns off the engine. The engine may restart either by releasing the break paddle or when ac or battery needs the engine to turn back on. We have had multiple occurrences where the car will completely reset the electrical system shutting down all the lights, displays, radio and engine, and it may or may not restart the engine. Sometimes, it requires multiple presses of the engine start button which may take multiple seconds at a stop. This creates a safety hazard where cars behind may rear end us while we try to restart. Today, it happened to my wife in motion after the engine restarted and she was in the middle of an intersection. I wonder if this could even happen on a railway... we reported it twice and tried fixing it at a Honda shop (1st Texas Honda @ austin, tx), they made multiple claims including bad battery that required replacing it (issue still reoccurred), blaming it on a power cable that goes to an optional trailer hitch connection that is not in use, but have not tried tried replacing the faulty idle start/engine module. Searching thru the internet, there are multiple reports of the same issue. Https://www.carcomplaints.com/Honda/Pilot/2016/engine/auto_idle_stop_does_not_work.shtml there is no recall or a root cause analysis reported by Honda trying to resolve the issue for the owners. Needless to say, trying to take a video/photo when it happens is not simple, largely, because we don't hold our phones while driving the car and secondly, it's random event when it happens... the issue repeats multiple times a week, but not on every stop. Worse at hot temperatures.

- Austin, TX, USA

problem #110

Jul 022019

Pilot

  • 110,000 miles
Key fob system error

- Mooresville, NC, USA

problem #109

Jul 012019

Pilot

  • 54,000 miles
In addition to "keyless entry error" message that keeps popping up on my display these past few months, today, my car won't start and is displaying the following error messages : "vehicle stability assist problem", "hill start assist problem", "trailer stability assist problem", "road departure mitigation system problem". mileage is about 54,000. I had my car in the shop in both 2017 and 2018 for transmission problems, too. This is the worst Honda I have ever owned.

- Overland Park, KS, USA

problem #108

Jun 302019

Pilot

  • 95,114 miles
Keyless start system problem

- Bridgeport, WV, USA

problem #107

Jun 292019

Pilot

  • 47,250 miles
At about 47250 miles on my 2016 Honda Pilot LX AWD, keyless start system problem displays on instrument panel. Started on 6/29/2019. All I did was push the engine start stop button 2 times before pressing the brake and actually starting up the vehicle. Then then message appears. No hesitation upon starting either or any weird sounds, nor any other warning lights on display. Vehicle purchased as a certified pre-owned with about 20000K on it in 2018. Key fob battery is good in both keys.

- Corona, CA, USA

problem #106

Jun 282019

Pilot

  • miles
Keyless start system problem warning continues to come up in my 2016 Pilot from talking with multiple Honda Pilot owners it seems as though the switch (engine start/stop) being installed are faulty.

- Evington, VA, USA

problem #105

Feb 062018

Pilot

  • 37,000 miles
I have a "keyless start system problem" message on since the car is more than 37,000 miles. Tried changing battery but it did not fix the problem. It does not seem to affect the driving. At 61,000 miles the dealer reset the code but after one day, the message came back. This issue disabled the autolock feature as you walk away. Not sure what else is being disabled by this.

- Houston, TX, USA

problem #104

Apr 022019

Pilot

  • 37,000 miles
I have a "keyless start system problem" message on and off for about 4 or 5 months, started when I had 37000 or 38000 miles. Dealer will replace with only a 1 year warranty. Seems like this is a problem with many Pilot at the same mileage. The error message appears when the SUV is started. It stays on at all times. Then it will turn off after a week or so. Reappears after another week or so.

- Medway, MA, USA

problem #103

Jun 272019

Pilot

  • 54,200 miles
Warning light says "keyless start system problem". I see it's a common problem based on www.piloteers.com group

- Miramar, FL, USA

problem #102

May 132019

Pilot

  • miles
The error is keyless start problem this message stays on until car shuts off.

- Bethpage, NY, USA

problem #101

Feb 012019

Pilot

  • 760,000 miles
When starting push button ignition, keyless start system problem alert appears on dashboard screen. Sometimes takes several attempts to start car. Honda dealership could not replicate problem and was not able to fix. Problem still continues, but not every time I try to start car.

- Orlando, FL, USA

problem #100

Jun 222019

Pilot

  • 37,700 miles
The engine idle stop feature not working properly. When the vehicle is at a stop the engine turns off like intended. Sometimes the radio turns off and restarts immediately. Randomly when you take you foot off the gas the entire vehicle and all functions turn off. In order to turn the vehicle you need to press the ignition button and set the vehicle in park. This is very dangerous in stop and go traffic. The most recent time it happened was on the freeway at a crest. Took it to dealer and they could not replicate.

- San Jose, CA, USA

problem #99

Jun 212019

Pilot

  • 121,000 miles
The keyless start system error has come on recently and goes on and off intermittently. I have changed the battery in the key fobs and the error still comes up. After researching the problem I have learned that several other people have had this problem and in a lot of cases the vehicle will shut down during operation due to the problem. This is a major manufacturer defect that could lead to great bodily injury and /or death. This problem needs to be investigated and and remedied. There have been several complaints through NHTSA about this same problem.

- California City, CA, USA

problem #98

Jun 052019

Pilot

  • 25,000 miles
My 2016 Honda Pilot have been popping up a 'keyless start system problem' message. It happened about 3 weeks ago. It's sometimes will go away and come back the next day. It's on and off. When this issue occurs the 'walk away auto lock ' also didn't work too. I hope Honda to resolve this issue by recalling the model.

- Brooklyn, NY, USA

problem #97

Jun 202019

Pilot

  • 63,000 miles
This has happened several times and Honda has been unable to replicate. It has happened on the freeway and on city streets. The car is in drive and my car has an engine idle so that when traffic comes to a halt the engine cuts out to conserve gas. On many a occasion it will not just automatically start but will instead kick the vehicle into park. It is extremely scary as it will then not start as if the battery is dead but the battery if fine and has been replaced as Honda thought that would resolve it. They also replaced all the fuel injectors and this also has not stopped the problem. I feel I am going to be killed in this car. I have case # 08783155 with Honda and after having just spoke to them they advised me to film problem!! yes they expect me to get my phone out and film while my vehicle has come to a halt in moving traffic!

- Carlsbad, CA, USA

problem #96

Jun 132019

Pilot

  • 67,000 miles
My vehicle received the "keyless start system problem" on the dash and has not gone away after two dealership visits and $500 later. After performing some research, this seems to be a chronic problem with most Honda Pilot owners. The problem occurs every time you are trying to start the vehicle.

- Fate, TX, USA

problem #95

Jun 172019

Pilot

  • 25,000 miles
The keyless start system problem shows in error after 25K miles. The car is stationary.

- New Rochelle, NY, USA

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