4.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,000 miles

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problem #2

Mar 172023

Pilot

  • miles
2016 HONDA PILOT ELITE- Consumer is writing to about the exceptional service provided at the motor company after a software update. After the motor company installed TSB 23-0087, PGM-FI Idle Stop Software Update on the consumers vehicle, the vehicle had problems with idle stopping and no auto or cold restart. Consumer lodged a complaint with the motor company. Motor company reached out to the consumer in reference to the issue. Consumer states the motor company went "above & beyond" to fix and assist & fix the issue. Consumer greatly appreciates everything and thinks highly of the motor company "Top Notch" and thank you.

- Canon City, CO, USA

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problem #1

Jan 012018

Pilot

  • 50,000 miles
The contact owns a 2016 Honda Pilot. When the accelerator pedal was depressed, the vehicle violently hesitated to drive and jerked. The vehicle was taken to colonial Honda of dartmouth (225 state rd, dartmouth, MA 02747, (508) 996-6800) where the contact was informed that the software needed to be updated so that the vehicle would not overheat. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in a recall. The failure mileage was approximately 50,000.

- Dartmouth, MA, USA

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