My car is already schedule for an up coming recall next month. I am disputing a previous payment I had made of an Diagnostic of $135 back in June 2021.

I had brought my 2016 Pilot to get look at for the same reason and Commonwealth Honda Motors Service Dept. never found the problem with the auto restart entering auto idle stop! I have been dealing with this issue since 2021 is now 03/23 and a recall comes out on the same problem. I just received a call from American Honda Motor's stating that they were not going to reimburse for my Diagnostic fee I had paid due to this same issue. The mechanic at Commonwealth Honda said there was no problem with the vehicle he said it was normal. Its been 2 years and I've been dealing with the same situation. I am a single mom of 3 have two jobs and had to take time of my job to bring car to get looked at in many occasions and was told there was nothing wrong with the vehicle! Still happening when in complete stop car does not start goes to neutral then I need to put to park and turn on car again it can be very unsafe especially stop in a busy street.

This has been my complaint since summer of 2021 and Now there's a recall on the same concern I've been having. When I received the recall correspondence I called the recall department and explained my concerns, they advised me to send in proof of my payments related to this recall.

I summited all proofs and got denied my reinbursment (case #13700434)

In 2017 about 2 years after I first purchased the vehicle. I first started noticing an electrical popping sound when the car would restart after auto-idling. Then, I started noticing a brief flicking of the radio/lights, etc, when the car would restart after auto-idling. Now, on numerous occasions, the car has completely refused to restart after auto-idling. It usually takes 15-20 seconds before finally the engine will restart when pushing the start button. This is scary and dangerous, as its happened a couple of times after stopping at a stoplight on a busy road.

I brought it once to the dealership already for this problem, and they gave me some kind of non-answer about it being a "voltage problem" and that even though they checked my battery and it was fine and they couldn't replace it, when they charged my battery the provlem was solved. It was true, when i left the dealership, the problem didn't happen for about 24 hours. But then it gradually returned to the same problem, now worse than ever.

I got in the habit of turning off the auto-idle every time I get int he car. But in the few times I have forgotten, the car almost always refuses to restart the first time it auto-idles. It has gotten worse with time. I'm about to bring it to dealership again, but was wondering if any other users have found a resolution to this problem that I could suggest to them since they did not seem to have any idea about how to fix it.

About 1 year after I started driving the vehicle, I first started noticing an electrical popping sound when the car would restart after auto-idling. Then, I started noticing a brief flicking of the radio/lights, etc, when the car would restart after auto-idling. Now, on numerous occasions, the car has completely refused to restart after auto-idling. It usually takes 15-20 seconds before finally the engine will restart when pushing the start button. This is scary and dangerous, as its happened a couple of times after stopping at a stoplight on a busy road.

I brought it once to the dealership already for this problem, and they gave me some kind of non-answer about it being a "voltage problem" and that even though they checked my battery and it was fine and they couldn't replace it, when they charged my battery the provlem was solved. It was true, when i left the dealership, the problem didn't happen for about 24 hours. But then it gradually returned to the same problem, now worse than ever.

I got in the habit of turning off the auto-idle every time i get int he car. But in the few times I have forgotten, the car almost always refuses to restart the first time it auto-idles. It has gotten worse with time. I'm about to bring it to dealership again, but was wondering if any other users have found a resolution to this problem that I could suggest to them since they did not seem to have any idea about how to fix it.

Approximately 4 months ago, when the vehicle was in idle-stop mode and would attempt to start again, the radio would cut out. Recently, on a couple of occasions, the vehicle would not start automatically and would require a complete manual start (put in park, press the brake and push the start button). I took it to the dealership a week ago to have it checked out.

I was told it was a "software" adjustment that was needed to correct the problem. Everything was fine for a couple of days and then the same problems started to reoccur (radio cutting out and occasional lack of restarting from the idle-stop mode). I will be taking the vehicle back a second time for the same problem.

Update from May 14, 2018: Problem with Idle stop function is getting worse. More frequent stalling at stops.

Update from May 14, 2019: After several trips to the dealer, it was determined that the battery was causing the idle-stop to fail to start the vehicle when the engine had been turned off. A new battery has fixed the problem back in 2017. It is now 2 years later and the problem is starting to re-occur. I assume it is again a battery problem.

Update from Jun 30, 2019: My update is at 33,000 miles. I am not experiencing the original problem of the vehicle shutting off at auto idle stop, but I am starting to get "pauses" when the vehicle tries to start back up. It is if it is close to stalling out, but does not. Once again, I assume the problem will get worse and I will need to replace the battery for a 2nd time. This seems to be a very unreliable system based on the complaints I have read. The dealerships have a tendency to ignore this problem or blame it on a variety of problems. In fact, it would appear to me that when the battery starts to degrade, the auto idle stop function starts to experience problems. The only solution I see is to replace the battery as soon as there is any sign of the problem.

I bought a 2016 Honda Pilot Touring in July 2016. I drove it for 4,000 miles unaware of the auto/idle stop system because all of a sudden it started working and I thought something was wrong with the car. It worked for a little while and then stopped working. I took it in for service and they explained what it was. Sometimes I get a message the the auto start stop idle is unavailable but sometimes I don't. Between that service is and my recent 15,000 mile service it has worked very little.

I just had it in for service and was told that it does not work when in sport mode or when the AC fan is on low. Laughing because I live in Florida and it is rarely on low. Anyhow, obviously they did not even test drive the car because they would see it wasn't working. They did not get an error code so I guess they have become so dependent on that that they cannot think for themselves. I will deal with that issue with service.

I was considering upgrading to a 2017 Elite and had checked what was new for the 2018 Pilot before I even considered upgrading. Well, I learned that the AUTO IDLE START STOP will be a different system in the 2018s. That tells me Honda knows their current system is crap. Too bad that the changes to the 2018 are such that I will not buy one, specifically shortening the wheel base and removing the 3rd row. And the fact that the 2017 has the same crap system will keep me from upgrading to a 2107 Elite. Also, how the dealership has deal with my issue means I will not be buying anything from them either.

So, I am just like the rest of the others here that has paid a lot of money for a car with a system that does not work. I hate it anyway and I'm not sure why automakers are pushing these systems. Maybe the federal government is the problem meddling in automakers businesses to get better mileage. Not sure it really helps anyway. Maybe I'll buy a Ford, my husbands auto idle system works like it should even though he finds it as annoying as I do.

I have 2016 Pilot Elite and took for repair same place where i purchase. Third time they they fixed the original problem but it crest other problem. Original problem is while i driving it start misfiring the engine and all light in dash board start blinking. You fill like you are driving without exhaust system. First time i took for repair dealers say PCM has to reset it. Second time i took for repair they said catalytic convertor need to replace. Third time i took it they said injected need to replace. Now other problem came up is my Auto Engine Idle on/of dose not working. I think this car is LEMON CAR.

Well, I decided to purchase a new 2016 Honda Touring Pilot from a local dealer. I have been reading an awful lot of complaints on this new vehicle from Piloteers.org. I have to say that I am not experiencing all the same complaints, however, at this point, only one. My Auto Idle Stop feature does not work or it works intermittently. Jury is still out on that issue. I received the SUV with 12 miles on her. I started to realize soon after that my Auto Stop Idle was not working. It did work a few times, etc... This was probably around 250 miles. I took Suv to dealer at 333 miles on her, where they sat me down and explained that a lot of certain conditions need to be met for it to work. I replied,that I read the manual and CD. I met all those requirements. "It still does not work." Actually, I just looked at what the service tech wrote in her comments and don't agree at all. She wrote "C/S Stop Idle is Inop. Please advise. Customer spoke with Scott-will leave his last name omitted and went over stop Idle operation. No corrective action to be made. Working as described." How can she say, it is working as described? Scott indicated that he didn't know why it isn't working. He went on to tell me that unless the icon flashes and throws a code, they can't do anything. I understand that logic, however, it isn't working and it isn't throwing any codes to the computer. What do I have to do to get this to work? It should work every time I have the system on and ready. Seat belt on, defroster off, all engine temps normal because of driving the SUV, system on and ready, no flashing icon. What do they want, screaming kids in the back seat bouncing all around to get this system to work? Bottom line is that it does not work and I somewhat felt blown off at my dealer. I realize that the SUV is brand new. I don't know what to do. I paid over 46k and feel all advertised systems should work 100% of the time. Thank you.

Update from Nov 7, 2015: This is an update to my original issue with the Auto Idle Stop. After I wrote the complaint the other morning, you will never guess what happen to work the next day? Yup the Auto Idle Stop. I had exactly 415 miles on vehicle. The only thing I did that was different was a few days prior I went in to the settings on my 8" screen. Vehicle-meter, turn on and off the Auto Idle Stop. I turned it on and off a few times, so you could see it on the MID. Has nothing to do with the manual button you press on the center shifter. I leave that on all the time. Besides it defaults to on every time the car is started. It was raining out and for a second I thought that maybe, I am experiencing a condensation issue with the system. I don't know... I plan on monitoring this. I realize that certain conditions need to be met for it to operate. I meet all the conditions everyday I drive the vehicle. You turn it on, it should operate, you shut off, it doesn't. I think it is possibly a software related problem. I recently was made aware from these great web sites that a recall is under way for a "software update odometer issue" on the Pilot. I wonder if this is somehow related as well? Jury is out on that one too. Will keep the site posted.. All I know now is that it works..................... If anyone else is experiencing these issues please report it here and on Piloteers.org. Honda sure as hell isn't going to call us and say. Hey we screwed up on the Pilot. They will only do this if they have too. Thank you...

Update from Nov 11, 2015: Stopped working again at 525 miles, etc...