10.0

really awful
Crashes / Fires:
4 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
18,307 miles

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« Read the previous 20 complaints

problem #408

Mar 172024

Pilot

  • miles
Rod bearing and crankshaft failure. Whole engine needs to be replaced. There is a recall on 2016 Honda Pilot engines but apparently this car with this VIN is not covered. Honda is lying. I only have 70000 miles and obviously, my engine developed the same exact problem as the recalled 2016 pilots.

- Jersey City, NJ, USA

problem #407

Nov 012023

Pilot

  • miles
Connecting rod bearing Failure. stalled in traffic. Waring lights included. emissions system problem VSA Problem Hill Start Assist Problem Trailer Stability Assist Problem Road Departure System Problem Emissions System Problem Power Steering System Problem All Wheel Drive (AWD) System Problem. also getting DTC Coded P0303_Cylinder 3 Misfire U0401-68_ECM Failure F-Can Time Out_ EAT_40F (NG) Loud Knocking coming from engine while running. removed the oil pan and rod bearing. Found Metal Shavings in the oil pan. located the loose connecting rod and removed the bearing.

- Fairview, WV, USA

problem #406

Mar 242024

Pilot

  • miles
The Honda stop-start system in this vehicle has a flaw. On this day the engine shut down as normal at a light, but failed to start when the foot was removed from the brake. The engine sputtered and shut back off. This should be a problem if a restart could have been attempted but this failure was so severe that the car had to be put in park and shut off completely. Almost like a reboot of the computer. Once the car was shut off and then powered up again the car could be started and move under it's own power. Even thought I was quick to turn on hazard flashers, cars behind me became angry at the inconvenience, honking and swerving to get around me when the light was green. Honda needs to make a way to attempt to restart after an unsuccessful attempt by the auto start system. The engine has run fine since the event so no issues with the engine can be found. It had to be something minor that prevented the successful firing of the engine.

- Elizabeth, CO, USA

problem #405

Jun 242023

Pilot

  • 115,000 miles
The contact owns a 2016 Honda Pilot. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle went into LIMP Mode. The contact was able to get the vehicle to the side of the road. The vehicle was towed to the dealer for a diagnostic test, and it was discovered that the crank bearing lock had failed, and the engine needed to be replaced. The dealer was unable to repair the vehicle due to a staffing shortage. The vehicle was repaired by a local mechanic. The manufacturer was notified of the failure, however informed the contact the VIN was not included in a recall. The failure mileage was approximately 115,000.

- Donnellson, IA, USA

problem #404

Feb 032024

Pilot

  • miles
2016 Honda Pilot EX-L Connecting Rod Bearing Failure. I am the original owner of this vehicle, which has around 98,000 miles on it and now has a serious rod knock. My vin is not covered by the current recall, but I believe it should be. It is unacceptable that a manufacturer fault should not be addressed. Since my car is out of warranty I am on the hook for many thousands of dollars, not to mention the diminished value of a poorly built vehicle.

- Clarkdale, AZ, USA

problem #403

Oct 182023

Pilot

  • miles
Connecting rod bearing failed and caused engine failure. Car began inoperable on the highway. Honda has issued recalls on this exact failure but has failed to recall my vehicle. Honda needs to be held liable to investigate my vehicle. This is a rare failure that is ONLY caused my manufacturer defects. This is the third inquiry I am sending and no one has done anything to demand that Honda issues recalls for ALL affected vehicle for the manufacturing defect. Please do your part so I don't have to hire an attorney. Thank you

- Carlsbad, CA, USA

problem #402

Mar 142024

Pilot

  • miles
Message is showing in instrumental panel KEYLESS START SYSTEM PROBLEM. I checked on line found Honda have found this problem with 2016 Honda Pilots. When I called Honda Woodbridge, VA dealer about it she (Customer Service agent) took my Vin and said no there is no recall. On line I found Honda Service Bulletin they do have recall. I am including Pic of vehicle and also Service Bulletin about it. Honda Dealers Should have this information.

- Lorton, VA, USA

problem #401

Mar 082024

Pilot

  • miles
Car engine started knocking a few days ago and yesterday the engine light came on and the car started loosing power even stalling at one point driving. Looks like a connecting rod bearing on bank 2 can be heard clearly. I understand a service bulletin just came out yesterday for this same issue on my year vehicle but I don't see the vin on the list and it should be added to list having the same exact problem. Thank you

- Kernersville, NC, USA

problem #400

Mar 072024

Pilot 6-cyl

  • miles
Sudden engine knocking noise. Mechanic said the rod bearing is going out.

- Maplewood, OH, USA

problem #399

Dec 012022

Pilot

  • miles
The car just stopped while being driven in the freeway around December 2022. It was towed to the dealership and they said that the engine "seized." We wrote a letter to Honda and they said that it was our fault (car has very little miles- it's a family car). The engine light was never resolved even after engine was replaced. Honda then came out with a recall for 2016 Honda Pilot for engine seizing but they said my VIN did not qualify although this was the exact same issue. I tried reaching out with them to no avail. I am afraid to transport my children in this vehicle and I have already spend over 10k fixing it. It also feels unethical to sell the vehicle knowing it's defective. If possible, please look into the VIN's that are part of the recall since I am afraid there are a lot more cars driving in the freeway from the manufacturer that has the same issue which pose a safety concern to the passengers and the cars around it.

- El Monte, CA, USA

problem #398

Feb 242023

Pilot

  • miles
hood cracked due to excessive vibration over the years from late 2015 until latch was repaired by Honda in 2021. Due to the number of years prior to the repair, the hood has cracked and could potentially fall apart or fly up and block the driver's vision.

- Las Vegas, NV, USA

problem #397

Dec 282023

Pilot

  • miles
I drive have a 2016 Honda Pilot. On a trip from Overland Park, KS to Denver, CO, I exited the interstate and noticed a ticking sound. Turned the radio down, shifted into neutral and accelerated the engine a little. The sound I was hearing accelerated with the engine. Before getting to my destination, the engine light illuminated and an emission warning. I inspected the engine at my destination and the noise is coming from the front of the engine. I took it to an independent repair shop in the morning. They gave me an estimate to remove & replace engine assembly complete - used $8,733.60 or remove & replace short block - New OEM $13,282.63 I did not feel comfortable pursuing repairs in Denver. With the vehicle being unreliable to drive home, I rented a moving truck, trailer and towed the Pilot home. I found in an online chat group, [XXX] that other Pilot owners have has the same issue and a Recall was being issued from Honda due to improper bearing clearance issue. Honda Service Bulletin [XXX] I took the Pilot into Honda Dealership and they said internal noise coming from the lower part of the engine, main bearing failure. Gave me an estimate for a used engine $8,924.70 or new short block $10,694.24 plus $250. Recall was released after the 1st of the year, NHTSA Recall No. : 23V-751 My Pilot fall out of recall being manufactured in February. Less than 7,000 miles ago. I had to replace a cam in this engine and Honda America assisted with repairs as it was abnormal for a cam to need replacing around 100,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Overland Park, KS, USA

problem #396

Jan 202024

Pilot

  • miles
The engine shut down while driving down the highway with no warning. We thought it was just a dead battery but found out from the dealer that the connecting rod in the engine shattered without explanation. The check engine light NEVER came on and there were no other sensory warnings that there was an engine issue. The car has only 81,000 miles and has a solid, documented service record with the dealer so this engine failure was a total surprise. The engine shut down while driving down the highway with no warning. We thought it was just a dead battery but found out from the dealer that the connecting rod in the engine shattered without explanation. The check engine light NEVER came on and there were no other sensory warnings that there was an engine issue. The car has only 81,000 miles and has a solid, documented service record with the dealer so this engine failure was a total surprise. It put the driver, my [XXX] daughter, in danger as the car shut down on a highway at night without warning. She safely pulled the car over to the side of the highway within a construction zone and waited alone in the dark for me to pick her up while cars were passing at highway speeds. This breakdown could have resulted in an engine fire again without warning. The Honda dealer inspected the engine and took photos of the broken connecting rod. I have sent a customer service request to American Honda with the pictures, maintenance records and diagnosis of the issue given by the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Milwaukee, WI, USA

problem #395

Jan 272024

Pilot

  • miles
happening more if we left it on, as default, all the time. We have reported it to our dealer, they "cannot replicate" it and claim "that's unusual" despite knowing there is a massive recall for this exact issue. They claim it needs a tune up, and we fear that your 1% of cars effected estimate is off and not including many more cars being effected by this. This Auto Idle option needs an override that could save lives. Please re-open the investigation, press Honda for information they may not be sharing from their dealerships regarding the extent of this (they're probably not documenting each time someone complains about this, since they can't "replicate it.") Help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Moorpark, CA, USA

problem #394

Jan 302024

Pilot

  • miles
I was driving my vehicle on the highway at approximately 70 kph when the engine seized and all of the warning lights in the dash went out simultaneously. The car would barely accelerate but I was able to pull over and get it towed to a shop. The shop diagnosed total engine failure as a result of tension rod shavings showing in the oil filter. I researched recalls for my model & year and found November 13, 2023 NHTSA CAMPAIGN NUMBER: 23V751000. Although my specific VIN is not yet included, both the model/ year and symptoms of the issue match exactly with what happened to me. I urge you to include my VIN in this recall.

- Bristol, TN, USA

problem #393

Jan 012020

Pilot

  • miles
When going a consistent speed, the engine RPM flutters up and down which jerks the car back-and-forth while going around 40 mph. Independent mechanic said there-??s something wrong with the VTEC system and one of the cylinders is not getting enough air

- Methuen, MA, USA

problem #392

Oct 312023

Pilot

  • miles
I was driving and the engine was making noises and started losing power. I heard a loud noise and the engine died. There is a recall on these engines. and my car is the year make and model.

- Frankfort , IL, USA

problem #391

Dec 102023

Pilot

  • miles
Hi Sir/Madam, Wish you are going well. I own a 2016 Honda Pilot Touring AWD. Recently on [XXX] while i was driving in it with my family to New York airport the engine suddenly started making some noise and before we could pull over the car to the shoulder the engine got fire, fortunately we escaped by jumping out from the car as soon as we were on shoulder. The car was then towed to the service station and after inspection the service station informed that this is a case of engine failure due to crank shaft connecting rod failure. For repair the engine needs to be replaced and the estimated cost would be around $7000. I checked for 2016 Honda pilot recalls and saw this latest recall XG1 and GG0 which describes the same issue. However, my VIN No. does not show any recalls. Request your kind advice as i am not in a condition to afford the repair, the insurance does not cover this and i am stuck as i cannot to go anywhere without car. Is there any way i can get the car repaired free of cost by Honda " Do i need to file a lawsuit for that? A Recall law suit is possible" Can I include claims for defective vehicle and negligence as I got the vehicle serviced from Honda Service station recently and they didn-??t checked/informed for this issue causing fatal safety concern for my entire family. Looking back for your kind advice. Wish you a wonderful day. Thanks & Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Dublin, OH, USA

problem #390

Jan 202024

Pilot

  • miles
Severe risk of carbon monoxide poisoning. At 5:00 am in the morning the alarm on my car went off by itself and there was no way I could turn it off or even start the car. I finally disconnected the battery to stop the car and later reconnected the battery assuming the issue was gone. When I went back to check on the car later, found that the car had started by itself and the garage was full of fumes. I installed a carbon monoxide sensor in all rooms and parked the car outside. The car now randomly tries to start itself(and all warning lights go on and dash indicates an error with all systems) and when it does start(by itself) there is no way to shut it off except for disconnecting the battery. The car is now at the dealership but a quick google search reveals that this is a frequent issue with 2016/2017 Honda Pilots and a part - 38320-TG7-A420 (remote control unit) needs to be replaced and that this part is under serious backorder nationally (indicating a serious problem). Requesting NHTSA to investigate this issue and part.

- Littleton, CO, USA

problem #389

Jan 172024

Pilot

  • miles
My engine broke and the 2016 Honda Pilot awd engine locked up and the dealership is saying it-??s the same issue as the 2016-2019 recall. Also I own a 2008 Honda element awd windshield cracked. The recall for every Honda Element year except 2008. 2003-2007, 2009-2011. That doesn-??t make since either. Phone [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Columbus, OH, USA

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