10.0

really awful
Crashes / Fires:
4 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
18,307 miles

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« Read the previous 20 complaints

problem #388

Nov 242023

Pilot

  • miles
The connecting rod bearing has gone bad resulting in slippage and engine rod knocking. The bearing has gone bad because the crankshaft was manufactured/machined out of proper specifications per Honda America. The problem in question is already posted on the NHTSA website. -??Engine Damage from Connecting Rod Bearing Wear-?? The noise occurred while driving to North Georgia with seven people in the 8 passenger car. Once we heard the knocking we immediately pulled over, 115 miles from home. Further driving could have caused the engine to seize, slip, or explode. The problem has been confirmed by both a certified master mechanic at the Honda dealership as well as an independent mechanic who worked for a dealer for a number of years. Yes the 2016 Honda Pilot has been inspected by the certified master mechanic at the dealer. There were no warning lights that came on until the time of the noise. Once the noise was apparent the oil lamp, check engine light, and other warning lights began to flash.

- Senoia, GA, USA

problem #387

Mar 012021

Pilot

  • miles
Since 2021 the vehicle has stalled everywhere we go and has a gas/electrical burn fume. The vehicle had stalled in the middle of the highway and didn't allow us to shift it into any gears while flashing all dashboard lights. The vehicle was towed to Legend driven Honda where they couldn't find any issues and said they just reset the transmission code. For our peace of mind, we thought it would be best to have the full work up on the transmission since the dealership seemed incompetent with our vehicle's malfunction. The vehicle continued to stall and even had trouble starting up at times with the continued gas fumes. Well, it wasn't long before the issue returned and we were back to where we started, along with our A/C unit failing on us. We left the vehicle idle in the driveway for a bit as it was a safety concern for our families' wellbeing. We later received a recall notice on the auto-idle stop mechanism which we figured must have been the issue all along. We took it back to the dealership where they did their full inspection and came up with our transmission needing its regular full work-up which we had proclaimed that we already had done in the earlier months. After the alleged recall fix, the problem continued. We took the vehicle back and were told it was our battery and recommended our timing belt be replaced otherwise it would cause major issues down the road(it was concerning to us as these issues were never brought up the multiple times we had brought it in for the initial issues). Surely, we had it all fixed and replaced for the safety of our families well being having had our vehicle stall numerous times on the road which has now caused our children to be frightened of driving anywhere. Well on return home from the dealership, the vehicle did not stall, 2 hours later went to turn it on, it did not want to start and made a loud knocking noise. Currently towed to a different dealership

- Tipton, OK, USA

problem #386

Jan 102024

Pilot

  • miles
While driving on the highway, the vehicle suddenly stalled, and many notifications came up on the dash. Some of the warnings include: emissions system warning, power steering system problem, trailer stability assist problem, power steering problem, hill start assist problem, vehicle stability assist problem, all wheel drive system problem. While driving on highway, the vehicle stalled, lost the ability to steer and brake, and had to roll to the side of the road. There was total engine failure. Dealership diagnostics indicate a problem with crank shaft/ connecting rod, and the entire engine needs to be replaced. There is an existing recall for my year, make, and model of vehicle 2016 Honda Pilot for this exact problem, but it has not been applied to my VIN yet. The recall needs to be extended to cover my vehicle. My family's safety was compromised by complete engine failure on a highway during rush hour.

- West Saint Paul, MN, USA

problem #385

Dec 192023

Pilot

  • miles
While driving my car started doing a jerking motion as if it wanted to stall. Then all the warning lights the car could possibly have started flashing. All wheel drives engine warning came on as well as emissions systems problem warning light. I was able to park it for the night and made an appt to have it checked but by morning the warning lights were gone. A week later the emissions systems problem warning came back on but went away a fee days later before I could get it to the shop. This problem has happened twice already and I have had to have my fuel pump replaced, the sensor and the fuel injector. At this time my car has trouble starting as if not enough fuel is being injected and the transmission sounds not right.

- Oakland, ME, USA

problem #384

Dec 212023

Pilot

  • miles
On December 21, 2023, at approximately 2:25pm, while driving approximately 63 mph on the freeway, my 2016 Honda Pilot suddenly stopped accelerating and I was unable to accelerate the vehicle. During this time, I received several dashboard warning notifications. These notifications stated the following: -Blind Spot Info System Problem. -Stop Driving When Safe. Transmission Problem. See Manual. -Transmission Problem. Apply Parking Brake When Parked. -All Wheel Drive System Problem. -Emission Systems Problem. I pulled over to the shoulder and parked my vehicle. While parked, I was still unable to rev the engine, and the warning indicators continued to flash on my dashboard. I turned off the vehicle. After a few minutes, I turned on the vehicle. At this this time, I was able to rev the engine by pressing on the gas pedal. All of the indicator warnings disappeared with the exception of the Emission Systems Problem. I drove home and parked the vehicle. For the remainder of the day, the vehicle was not used. On the following day, I turned on the vehicle and noted that there were no dashboard warnings. Additionally, I was able to rev the engine by pressing on the gas pedal. For the next 14 days, the vehicle operated normally with no issues. (PS. I attempted to upload the photos of the warning indicators but your NHTSA application is not working properly.)

- Alamo, CA, USA

problem #383

Sep 152023

Pilot

  • miles
My vehicle stalled and had a horrible noise while stalling. Dealership took it back to their shop as we thought if was due to yhe work they just finished and after inspecting they determined a rod bearing had spun. The safety issue is we stalled out on the highway in the middle of traffic, almost got into several wrecks with my child in the vehicle. Only light that came on while stalling was the check engine light.

- Alamogordo, NM, USA

problem #382

Jun 042023

Pilot

  • miles
Components that failed: engine blew up on a Freeway; car experienced oil leaks; air conditioner stopped working; electrical problems- windows and sunroof suddenly open on their own. Facts: In Feb. 2019, I bought a certified preowned 2016 Honda Pilot with 40K miles. I drove it for less than a year before COVID-19 began and I started working from home. Shortly after I bought the car, it started leaking engine oil, which Honda later repaired. In summer 2021, the air conditioner system stopped working. On June 4, 2023, I was driving the vehicle on the 57 Freeway, Northbound, when my engine suddenly blew up and failed in the middle of the Freeway. The sudden engine failure put me and others at risk of serious injury. Since purchasing my car, I had my car regularly serviced by a Honda dealership. After inspecting my car, the Honda dealership said they did not know what caused the engine to blow up. There were no warnings, messages, or other symptoms before the engine failure.

- Orange, CA, USA

problem #381

Dec 222023

Pilot

  • miles
There was a recall on the fuel injectors system and now this problem is causing the computer system to send false codes to the car and then the warning -??fuel emissions problem signs turns on showing false code problems and then they go off and back on-?? In April I had fuel injections done and now in December I got the emissions system problem signal and was told at a honda service location that it was faulty Catalina converter problem but the emissions system problem signal tuned off on its own a day later, mean while the honda service place told me it would cost me $2287 to correct a problem that didn-??t need to get repaired it-??s this faulty emissions system computer system that needs to be updated on all these vehicles with this emission system problem. If they up date the program that they use on the emissions system we will not have to pay for false readings codes that are being generated because of this false reading by the emissions system soft ware.

- Middletown , NY, USA

problem #380

Dec 182023

Pilot

  • 109,000 miles
The contact owns a 2016 Honda Pilot. The contact stated that while his wife was driving and stopped at a traffic light, the light turned green, and the contact's wife depressed the accelerator pedal however, the vehicle failed to respond as intended. The check engine warning light illuminated, and the engine seized. The vehicle became inoperable in traffic on a busy street. Additionally, the other drivers were honking horns. The contact's wife was able to restart the vehicle and drive the vehicle to her residence. The vehicle was taken to the dealer where it was diagnosed with a seized piston and a fractured rod. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 109,000.

- Dublin, OH, USA

problem #379

Jul 012023

Pilot

  • miles
I have a 2016 Honda Pilot Touring and just recently had to have the engine replaced at 135k miles due to crankshaft failing, causing damage to the engine. This happened before the recall for the crankshaft came out. Honda is trying to say my VIN is not covered. NHTSA recall report states production dates of May 2016-June 2016. Sticker on my Pilot says manufactured 05/16. Can't wait to see how Honda will try to wiggle their way out of reimbursing me for engine replacement.

- Hahnville, LA, USA

problem #378

Oct 232023

Pilot

  • miles
I was sitting at a light. The car started idling funny. Then stalled. Never started again. Dealer is telling me something is loose in the engine. I saw a recall for honda pilots, but the vin numbers were XX1 and GG0. My vin is [XXX], what is the difference. engine failed. Yes available for inspection. engine fails while driving on highway. Car completely shut down. * No dealer did not open up engine because I can't afford to pay for them to look and see what happened would cost roughly around $1,000. *Dealer looked at it just told me that something is loose in engine. Suggest I put in new or rebuilt engine. * Yes the engine light came on about 30 seconds before car completely shut down. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Loxahatchee, FL, USA

problem #377

Nov 122023

Pilot

  • miles
My 2016 Honda Pilot Touring keeps stalling at traffic lights and randomly on the road. We just took it to the dealer last week and received the "we can't replicate the stalling, please bring it back when it happens again." They checked the battery and found it healthy. A couple times, the car has refused to restart until several minutes after the stall and sometimes it has taken several presses of the "Start" button before it finally engages the starter. The car completely shuts down when this occurs. Nothing works.

- Baltimore, MD, USA

problem #376

Dec 062023

Pilot

  • miles
Engine made noise. Engine stopped suddenly on highway. Vehicle with 3 occupants had to be towed from highway and transported to Honda dealership for repairs. Vehicle has been inspected at gunn Honda, 14610 I-10 w san antonio, tx advised by the dealer the vehicle will require extensive (replace engine) repairs. There is a recall for 2016 Honda Pilot (23V751000) for connecting rod bearing however this vehicle does not fall within the mfg window.

- San Antonio, TX, USA

problem #375

Nov 292023

Pilot

  • miles
The dash began displaying 4 error codes EPS problem, VSA problem, Hill Assist problem, and TSA Problem. It began to jerk and lose power similar to running out of gas necessitating hazard lights and pulling off the road x3 after dark. 3 different shops ran a diagnosis code of P0369. The recommendation from Honda after having the car three days was to replace #2 cylinder head assembly at an estimate of $6400! There would also be no guarantee that this repair would fix the problem. The vehicle only has 83,000ish miles. After speaking with American Honda, they were aware of this problem but said my vin number wasn-??t included in the pool of -??faulty manufactured parts-?? but did say that didn-??t mean that I didn-??t get faulty parts though. The vehicle is no longer under warranty. I just paid this vehicle off in May. This certainly doesn-??t support Honda-??s reputation as being a manufacturer of reliable vehicles. I have never owned a used vehicle that required this depth and cost of repair. I am waiting on their Goodwill Review to see if they decide to help me with this. The two representatives including a case manager I spoke with didn-??t seem as though it was likely going to happen.

- Belton, SC, USA

problem #374

Oct 182023

Pilot

  • miles
Car broke down while driving due to engine failure. Honda dealership reported metal debris in oil pan and bearing material from connecting rod bearing coming apart causing noise. Engine short block was required to be replaced. Honda dealership also noted that this is a manufacturing defect. This is an extremely dangerous manufacturing defect to cause an engine failure on the highway. Honda needs to take action promptly to identify all vehicles affected by this manufacturing defect and they also need to reimburse me for the repairs caused by their manufacturing defect. There were no warning indicators prior to the engine failure. While driving the check engine light came on immediately following a knocking noise and car was no longer able to be driven and had to be towed. Car had only one owner (me) and was properly maintained. The Honda dealership has all maintenance records for this vehicle. Honda refused a goodwill warranty even though the failure was due to a manufacturing defect of the connecting rod bearing. Honda had already been investigating this failure as noted in the Part 573 Safety Recall Report 23V-751, OMB Control Number 2127-0004 document but failed to recognize this since it wasn't publicly reported until Nov 9. Honda''s failure to recognize their responsibility for this failure despite investigating this exact manufacturing defect is not only irresponsible but also unethical. Honda is liable for all manufacturing defects. Honda needs to investigate my vehicle immediately and reimburse me for these charges due to this manufacturing defect.

- Carlsbad, CA, USA

problem #373

Nov 242023

Pilot

  • miles
When driving down the interstate with a car full of people. We noticed a clicking sound coming from the engine. The sound proceeded to get worse and louder. We pulled over and stopped driving. Had the car towed home and had our mechanic look at it who diagnosed it as a Rod knock. We have now towed it to the dealer and waiting for a -??official-?? diagnosis from -??master Mechanic.-?? Honda doesn-??t seem to promising in resolving the issue or willing to replace the engine. This car will be worthless if they are unable to live up to their quality control, take some ownership for their mistakes, and do the right thing to fix the car they messed up from the beginning.

- Senoia, GA, USA

problem #372

Nov 042023

Pilot

  • miles
Check engine light is on and flashing. Vehicle is also making a knocking noise coming from under the hood. Tech inspected vehicle and verified the customer concern at this time. Tech has found that the lower engine block is making a knocking noise at this time. Tech has pinpointed the failure to an internal component of the lower engine block. This issue seems to be related to the connector rod recall issued in November, including 2016 Honda Pilots. However, my vehicle-??s VIN is not included in the recall. I contacted American Honda for a goodwill claim. However, they refused my claim and any assistance with repairing my vehicle.

- Dublin, OH, USA

problem #371

Dec 012023

Pilot

  • miles
The engine failed on 12/1/2023. Currently it is still available for inspection upon request. My son was driving the car at 70mph on the freeway and the RPMs shot way up, the engine made loud noises, the engine and oil lights came on and the car abruptly slowed and stopped. The vehicle had to be towed to a car repair shop where they confirmed that an engine rod failed. The engine knocks when you apply the gas pedal and will not drive. This matches a currently recall that doesn't include my vehicle and Honda refuses to apply the recall to my vehicle even though it is the same year make and model as recalled vehicles.

- Hartland, WI, USA

problem #370

Aug 012023

Pilot

  • miles
The start stop feature will stall the car and the car will completely shut off. I had this "fixed" when the initial recall came out but Honda now says my vin doesn't qualify this time for this round of recalls even though it's the same issue. This is a huge safety concern. Please look into this further.

- Downingtown, PA, USA

problem #369

Nov 302023

Pilot

  • miles
At 7:45AM EST on 11/30/2023 while stopped in heaving Pittsburgh traffic the auto stop start feature engaged. Once engaged everything in the car shut down. I received a notification on my dashboard that said to put the car in park and press start. It took me 3 times pressing the start button for the car to start. I later took it to get the battery checked and it showed the battery was good. This was a hazardous situation given the traffic conditions during rush hour.

- Pittsburgh, PA, USA

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