The contact owns a 2016 Honda Pilot. The contact stated that the vehicle failed to start at the initial attempt. The contact stated that the vehicle eventually started after several attempts. Additionally, the contact stated that the vehicle hesitated and failed to accelerate properly while depressing the accelerator pedal. The contact stated that while driving at an undisclosed speed, the vehicle stalled and lost motive power with several unknown warning lights illuminated. Due to the failure, the vehicle was towed to a dealer to be diagnosed. The contact was informed that the high-pressure fuel pump was defective and needed to be replaced. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle remained with the dealer unrepaired. The failure mileage was 115,043.

- Hilo, HI, USA

The contact owns a 2016 Honda Pilot. The contact stated while driving approximately 20 MPH, the vehicle lost motive power and stalled. The vehicle was towed to an independent mechanic who diagnosed that the fuel pump was faulty and needed to be replaced. The fuel pump was replaced, and the vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was then towed to the local dealer who replaced the fuel pump a second time. The contact stated that the failure recurred a third time and the vehicle was towed back to the dealer. The failure mileage was 216,000.

- Front Royal, VA, USA