10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,358 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On January 13th, I left my home to pick up my son, Julian, 3 years old, at preschool. His preschool is approximately 3 miles from our home. I picked him up, and drove the same distance back to our house, arriving home around 4:45pm. I had no unusual warning notifications or any unusual experience driving to and from the preschool. I parked the car in our driveway. Julian and I exited the vehicle, and walked to our front door. As we approached the front door I smelled smoke, and looked back at the car. I noticed a small flicker in the passenger side lower headlight. Upon closer look, I realized this was in fact a flame. Julian and I left our bags on the porch, stepped off of our front porch, and moved away from the house and car, and called 911. As we waited for the fire department, we watched this small flame grow to full flames, engulfing the engine, front hood, and front of the car. The police and fire department arrived, and put out the fire. The car was towed out of our driveway. A police report was filed with the montclair police dept. Officer anthony swan #232 patrol division montclair police headquarters, 647 bloomfield ave., montclair NJ 07042 aswan@montclairnjusa.org report # 20-005325 I then called our insurance provider, usaa, following the incident. They have taken the car into their possession and initiated an origin & cause investigation. We purchased the car new. We have not been in a collision. The car has been serviced twice annually. It was serviced last week. It has ~30,000 miles on it. The dealer that sold us the car, paul miller Honda, in NJ, has been unresponsive, telling us to reach out the the national Honda office. I have filed a case with Honda, and have been told someone will reach out to me. That has not happened.
- Montclair, NJ, USA
It engine is idle all the time when the ac is
- Brooklyn, NY, USA
The 2016 Honda Pilot has a bad headlights being too dimmed during night drives, this is especially true when your windows and windshields are tinted. Secondly, the reverse or backup lights are located in a very low position down at the bumper, wherein it may not be seen by cars from behind when we're reversing. These lighting issues are a safety risk. Third, the front seats are quite uncomfortable, poorly designed for long-drives and is a safety risk especially for hard and tight turns where we slide off to the sides of our seats.
- Las Vegas, NV, USA
I bought a brand new 2016 Honda Pilot SUV on 10/8/2016. On the first night driving I noticed that the vehicle is lack of brightness from the headlights and fog lights. It seems very dark when I drive at night with the headlights and fog lights on. I talked with the person who install my license plate from Honda dealer, but he said this is normal. I really believe this is a safety hazard, because this is not my first vehicle, all my other vehicle and minivan has never had this issue. Please help.
- Southlake, TX, USA
The contact owns a 2016 Honda Pilot. The contact recently purchased the vehicle; however, the headlights were dim. The contact adjusted the headlights and stated that they could not replace the headlights. The failure mileage was unknown.
- Wolfforth, TX, USA
The contact owns a 2016 Honda Pilot. The contact stated that the illumination level from the headlights was at an unsafe brightness level. The contact had difficulty seeing while driving at night. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified. The VIN was unknown. The failure mileage was 40.
- Redding, CA, USA
My 2016 Honda Pilot exl sensing has very poor headlights for seeing the road surface in front of the vehicle even with the driving/fog lights turned on while in motion on city streets. These headlamps are also not the best on distance objects. I leave the switch in the auto position so I have to turn them on and off sometime to see if they are even on at night or if it is just the daylight running lights that are on. With the vehicle stationary about 8 feet from my garage door the headlamps beam has a sharp cut off for any objects above 33 inches and for any objects below 21 inches. This presents a narrow horizontal beam of light of about of about 12 inches, this may be the new standard or great for fog, but it makes me uncomfortable in a car I bought primarily for safe transportation.
- Wolfforth, TX, USA
- Fogelsville, PA, USA