10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23,825 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
2016 Honda Pilot began displaying "keyless start system problem" on dash board after starting car. Vehicle still operates normally minus the warning light and message on dash. Numerous others are having the same issue with the same vehicle and year.
- Long Beach, CA, USA
Auto start button failure. Just happened to me at 36,000 miles. Did some research and it seems quite common. There also seems to be no permanent fix. Will think twice before purchasing another Honda.
- Burbank, CA, USA
My car keeps displaying 'key start system problem' it comes on and off. Sometimes for a week or just a few days. I have now taken to the dealership twice and they can not figure out why it comes on then turns off. This last time lasted a week and it felt like my car was struggling to move when I accelerated. This is consistent problem with the Honda Pilot. I checked online and other customers are experiencing the same problem, they tried replacing the push to start button, key batteries and the harness. This happens when I start my car only, I have not made any alterations to my vehicle. I just got my car in April of this year.
- Germantown, MD, USA
While my vehicle was sitting in my employer's parking lot, the rear/back window shattered into a million pieces. After researching, it appears that this is an issue. We have been having extremely warm temperatures lately so I am not sure if that is a contributing factor. Either way it is very frustrating to come out to your vehicle and not have a rear window.
- Minot, ND, USA
Vehicle states keyless start system problem though nothing is wrong? the other week the windows, including sunroof, all rolled down by themselves sometime early morning and rain got in- inorder for me to make this happen I have to sleep walk to my key fob and hit unlock twice and hold the unlock button until all windows are fully down. It was a stinky flood mess.
- Murfreesboro, TN, USA
Getting an error - keyless start system problem this error appears as soon as car is started and doesn't go away
- Pearland, TX, USA
Upon acceleration to pass, the rpms drop, there seems to be no power. Lifting off the accelerator and reapplying, the power returns. This has happened four times, three being interstate and one local four lane road.
- Blairsville, GA, USA
My sunroof glass shattered today while waiting to exit a parking lot. The sunshade was closed so no glass shards fell into the car. We were moving at or under 5mph on level ground. The temperature was in the high 80S with clear skies and bright sun here in rockland county NY, today July 7th 2019. The glass was not struck by a stone or debris, this was most likely a defect in the glass.
- New City, NY, USA
The keyless start system error has come on recently and goes on and off intermittently. I have changed the battery in the key fobs and the error still comes up. After researching the problem I have learned that several other people have had this problem and in a lot of cases the vehicle will shut down during operation due to the problem. This is a major manufacturer defect that could lead to great bodily injury and /or death. This problem needs to be investigated and and remedied. There have been several complaints through NHTSA about this same problem.
- California City, CA, USA
My 2016 Honda Pilot have been popping up a 'keyless start system problem' message. It happened about 3 weeks ago. It's sometimes will go away and come back the next day. It's on and off. When this issue occurs the 'walk away auto lock ' also didn't work too. I hope Honda to resolve this issue by recalling the model.
- Brooklyn, NY, USA
The following alert shows up: Keyless start system problem. It happens as soon as the vehicle is started and remains on. The dealership reset the code but it returned 1 week later and isn't going away.
- Fredericksburg, VA, USA
The car wont start or lock. 'key fob not recognized' light comes on. Intermittent. Car is parked, but will drive wiht ight on.
- Springfield, MA, USA
Keyless start system problem error... it's showing up on & off for past few months now...I see it's happening alot of the 2016 Honda Pilot yet no recalls have been made....it's happening when the car has pasted it's warranty period
- Spring, TX, USA
A few weeks ago my 2016 Honda Pilot sunroof shattered while I was driving on an open highway and there were no other cars around. Nothing hit the sunroof, but while I was driving I heard two loud pop sounds and looked up and the sunroof had shattered. I had to have it replaced at a Honda dealer, and Honda refused to reimburse me for it as they did not want accept the liability of a vehicle flaw. I am contacted Honda customer care twice about this to find out what caused this and whether they thought there is a risk for this happening again, and they said they couldn't offer any insight on this. I am concerned from a safety standpoint as I want to make sure this doesn't happen again and hurt one of my children. This vehicle flaw could have led to serious injury. I did a simple google search of the problem and found several articles on this topic (such as this one: Https://www.consumerreports.org/car-safety/exploding-sunroof-cases-head-to-court/). while this is not a high percentage problem, I am not alone in having experienced it, and I am completely certain that it was not struck by any object. This quite simply was a failure of the equipment, and it could have resulted in serious injury either from the debris falling from the sunroof if I had the cover open, and/or from an accident had I swerved from the shock of the noise or debris and there were other cars nearby.
- Upper Chichester, PA, USA
As I was parking my car this morning, the keyless start system problem error popped up. I started the car again just to make sure it would start, then turned it off again and then dropped off my kids at daycare. When I started it 5 minutes later, the car started and ran fine, but the system error light continues. We recently had the Pilot at the dealership because an emission error light came on and suddenly the car would not shift or accelerate properly. All three sensors were replaced (only the damaged one was covered under warranty) and the car was again running fine, but now this new error light.
- Auburn, WA, USA
Keyless start system problem. Changed car and remote battery but keyless problem keeps appearing. If I turn vehicle off and on and run car for a while message goes away but then comes back. Some times message doesn't go away at all
- Pico Rivera, CA, USA
Suddenly 'keyless start system problem' popped up when I put my car into park.
- Las Vegas, NV, USA
Keyless start system problem
- Castro Valley, CA, USA
Vehicle was stationary and rear windshield completely shattered.
- Chesapeake, VA, USA
- Miami, FL, USA