10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,376 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Honda Pilot:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #85

Aug 262019

Pilot

  • 80,000 miles
Keyless start system problem goes on and off.

- Walton, NY, USA

problem #84

Aug 012018

Pilot

  • 39,000 miles
Keyless start system problem error message. Sometimes the car will not start until I have tried multiple times.

- Weymouth, MA, USA

problem #83

Jul 172019

Pilot

  • miles
Factory stereo. I had brought my car to lia Honda in enfield to see why the factory radio works for everything but the sirius xm radio. They told me it would need a new antenna after having the car for three days and not knowing what was wrong. Car has 58827 miles on it and is a 2016. They want to charge me 750 dollars to replace my antenna.

- Enfield, CT, USA

problem #82

Aug 122019

Pilot

  • 47,500 miles
An error with the "keyless start system" keeps re-occurring. An error code "keyless start system problem" shows up. Took it to the dealer and they re-set the computer (for a price), but error code returned 24 hours later. Did a google search and this seems to be a common issue with 2016 Honda Pilot.

- Vienna, VA, USA

problem #81

Jul 142019

Pilot

  • 36,500 miles
I bought this vehicle as a "certified pre owned by Honda" and four days after the purchase the car was parked in my driveway, in "park" when I hit the start/stop engine button and the vehicle didn't start. Alarms started to go off so I assumed it was the key was still inside the house. As I went inside to check, maybe a few seconds, when I went back outside the vehicle was gone. I found it in my front yard. It had rolled off while in park without engine on. After getting it towed to Honda, days later I was informed that there was a problem with the start/stop engine system and that it also needed the entire A/C system replaced. Attached you will find the photo I took of the vehicle still in park when I found it in my front yard.

- Marietta, GA, USA

problem #80

Jul 012019

Pilot

  • 0 miles
The board is showing this message after I turn the engine on: Keyless start system problem

- Miami, FL, USA

problem #79

Jul 122019

Pilot

  • 50,000 miles
2016 Honda Pilot began displaying "keyless start system problem" on dash board after starting car. Vehicle still operates normally minus the warning light and message on dash. Numerous others are having the same issue with the same vehicle and year.

- Long Beach, CA, USA

problem #78

Jul 182019

Pilot

  • 36,000 miles
Auto start button failure. Just happened to me at 36,000 miles. Did some research and it seems quite common. There also seems to be no permanent fix. Will think twice before purchasing another Honda.

- Burbank, CA, USA

problem #77

Jul 052019

Pilot

  • miles
My car keeps displaying 'key start system problem' it comes on and off. Sometimes for a week or just a few days. I have now taken to the dealership twice and they can not figure out why it comes on then turns off. This last time lasted a week and it felt like my car was struggling to move when I accelerated. This is consistent problem with the Honda Pilot. I checked online and other customers are experiencing the same problem, they tried replacing the push to start button, key batteries and the harness. This happens when I start my car only, I have not made any alterations to my vehicle. I just got my car in April of this year.

- Germantown, MD, USA

problem #76

Jul 152019

Pilot

  • 38,700 miles
While my vehicle was sitting in my employer's parking lot, the rear/back window shattered into a million pieces. After researching, it appears that this is an issue. We have been having extremely warm temperatures lately so I am not sure if that is a contributing factor. Either way it is very frustrating to come out to your vehicle and not have a rear window.

- Minot, ND, USA

problem #75

Jun 222019

Pilot

  • 74,000 miles
Vehicle states keyless start system problem though nothing is wrong? the other week the windows, including sunroof, all rolled down by themselves sometime early morning and rain got in- inorder for me to make this happen I have to sleep walk to my key fob and hit unlock twice and hold the unlock button until all windows are fully down. It was a stinky flood mess.

- Murfreesboro, TN, USA

problem #74

Jul 102019

Pilot

  • 37,400 miles
Getting an error - keyless start system problem this error appears as soon as car is started and doesn't go away

- Pearland, TX, USA

problem #73

Jun 172019

Pilot

  • miles
Upon acceleration to pass, the rpms drop, there seems to be no power. Lifting off the accelerator and reapplying, the power returns. This has happened four times, three being interstate and one local four lane road.

- Blairsville, GA, USA

problem #72

Jul 072019

Pilot

  • 21,000 miles
My sunroof glass shattered today while waiting to exit a parking lot. The sunshade was closed so no glass shards fell into the car. We were moving at or under 5mph on level ground. The temperature was in the high 80S with clear skies and bright sun here in rockland county NY, today July 7th 2019. The glass was not struck by a stone or debris, this was most likely a defect in the glass.

- New City, NY, USA

problem #71

Jun 212019

Pilot

  • 121,000 miles
The keyless start system error has come on recently and goes on and off intermittently. I have changed the battery in the key fobs and the error still comes up. After researching the problem I have learned that several other people have had this problem and in a lot of cases the vehicle will shut down during operation due to the problem. This is a major manufacturer defect that could lead to great bodily injury and /or death. This problem needs to be investigated and and remedied. There have been several complaints through NHTSA about this same problem.

- California City, CA, USA

problem #70

Jun 052019

Pilot

  • 25,000 miles
My 2016 Honda Pilot have been popping up a 'keyless start system problem' message. It happened about 3 weeks ago. It's sometimes will go away and come back the next day. It's on and off. When this issue occurs the 'walk away auto lock ' also didn't work too. I hope Honda to resolve this issue by recalling the model.

- Brooklyn, NY, USA

problem #69

May 172019

Pilot

  • miles
The following alert shows up: Keyless start system problem. It happens as soon as the vehicle is started and remains on. The dealership reset the code but it returned 1 week later and isn't going away.

- Fredericksburg, VA, USA

problem #68

Jun 012019

Pilot

  • 36,000 miles
The car wont start or lock. 'key fob not recognized' light comes on. Intermittent. Car is parked, but will drive wiht ight on.

- Springfield, MA, USA

problem #67

Feb 012019

Pilot

  • miles
Keyless start system problem error... it's showing up on & off for past few months now...I see it's happening alot of the 2016 Honda Pilot yet no recalls have been made....it's happening when the car has pasted it's warranty period

- Spring, TX, USA

problem #66

May 012019

Pilot

  • 35,000 miles
A few weeks ago my 2016 Honda Pilot sunroof shattered while I was driving on an open highway and there were no other cars around. Nothing hit the sunroof, but while I was driving I heard two loud pop sounds and looked up and the sunroof had shattered. I had to have it replaced at a Honda dealer, and Honda refused to reimburse me for it as they did not want accept the liability of a vehicle flaw. I am contacted Honda customer care twice about this to find out what caused this and whether they thought there is a risk for this happening again, and they said they couldn't offer any insight on this. I am concerned from a safety standpoint as I want to make sure this doesn't happen again and hurt one of my children. This vehicle flaw could have led to serious injury. I did a simple google search of the problem and found several articles on this topic (such as this one: Https://www.consumerreports.org/car-safety/exploding-sunroof-cases-head-to-court/). while this is not a high percentage problem, I am not alone in having experienced it, and I am completely certain that it was not struck by any object. This quite simply was a failure of the equipment, and it could have resulted in serious injury either from the debris falling from the sunroof if I had the cover open, and/or from an accident had I swerved from the shock of the noise or debris and there were other cars nearby.

- Upper Chichester, PA, USA

Read the next 20 complaints »