My car often does not start back up at stop signs/traffic lights. I feel very much in danger. It is difficult to get my car to start back up after it fails to start back up. I usually have to press really hard on the brake and even this is difficult to get it to restart. This is supposed to save fuel but I-??m so afraid that someone is going to crash into me and put us all in harms way. Please help!

- Griffin, GA, USA

My 2016 honda Pilot Touring model won-??t restart after idle stopped. I have to place car in park and restart using the start button. Issue occurs only when can idle stops. This has happened to us about 5 - 6 times over a course of 1 year. Detailed says they are unable to find the issue after a software scan. This is a serious safety concern.

- Shrewsbury, MA, USA

This like the third time this has happened where the stop-start feature on my Honda Pilot almost have gotten me into a serious accident. It has happened during stop and go on I95 when I was heading to Maine and I stopped and it literally almost shutdown after I got ready to go forward. Most recently it happened 4 Sep 2022 at about 11:05am EST and was in a turning line in Chelsea, MA and it when it into stop idle shutdown feature but then completely shut off and it took about 2 to 3mins to get it to start back up. The car behind almost hit the back thinking I was pulling off but my Honda Pilot shutdown right when I was getting ready to take off. This is serious danger and defect in this when I see other vehicles operate with no problem with this feature. This could cause someone to get into a serious accident especially in Massachusetts.

- Lynn, MA, USA

When you start the car it is always in economy mode so that the engine can shut off when you are stopped. I like to turn this feature off manually as a few times if I don-??t the car has stalled and also goes into neutral. Happened while I was on California highway 80 in stop and go traffic which was pretty scary as I was in the center lane. This was about two months ago. It happens about 10% of the time when I am in this mode if not completely stalling it splutters and feels like it won-??t start or delays to restart. Happened yesterday at a light. Became a safety issue as cars tried to go around me by getting into the next lane which was flowing freely. Basically if I don-??t turn the function off when I first start the car it is not safe. The dealer took a look about a year ago and found nothing and said they had not heard of the issue. I pointed out I had read about the issue in Honda forums they could find them easily it however they had no interest, maybe because they focus on known issues? Love the car apart from this issue.

- Mountain View, CA, USA

My 2016 Honda Pilot is displaying a "Keyless Start System Problem". There is a Service Bulletin 20-117 that extends the warranty for affected vehicles so they can be repaired under the warranty for free. The Service Bulletin states that ALL Trim levels are affected vehicles, however, my vin #[XXX], does not come up as an affected vehicle. My vehicle needs to be included in and covered by the Service Bulletin 20-117, which will extend the warranty so I can have my vehicle repaired. Please address at your earliest convenience. Thank you. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Deptford, NJ, USA

The auto engine idle feature malfunctions. When stopped in traffic and at intersections the auto engine idle feature turns off the engine; however fails to restart. I can put the car into park, but the brake remains engaged and the ignition button blinks white. I have attempted many different things to 'reset' the computer. Putting the car in park, waiting, unlocking seatbelt, open/shut door. The last time, i had to walk away from the vehicle with the key fob in traffic. Locking and unlocking the car seemed to reset the computer. This placed me in dangerous traffic. It has happened in a construction zone on interstate, at intersections several times, during rush hour when it was impossible to leave the vehicle due to high speed traffic, and once while towing. Each episode has generally taken about 15 minutes for computer to shut down/reset. There is no message on the dash before, during or after. I now disengage the auto engine idle button when driving due to fear of being stranded in dangerous traffic situations. If I forget to turn it off, it is likely to malfunction. I have contacted the dealership about this problem before. There was no code, so the problem was deemed a mystery and remains unresoved by Honda.

- Kittanning, PA, USA

On multiple occasions when the auto idle engages the car stalls. The dashboard looks like the car is running by its not. In order for me to be able to drive it I have to put it in park, turn it all the way off, and then restart. This has happened at dangerous intersections where I-??ve almost been in an accident. I read that it-??s a known problem but Honda isn-??t doing anything about it The last time it happened is noted below

- Mullica Hill, NJ, USA

After turning a corner vehicle turned off, in the middle of the road, stated put in park and press engine start button, had to press 2x for the car to start

- Johnson City, NY, USA

My vehicle is equipped with with an Automatic Engine shutoff. The vehicle shuts off at traffic lights and then fails to turn back on. I have contacted Honda but only told that there is not currently a recall and it would cost 200$ for a diagnostic test to be ran and if they don-??t find the problem I am still responsible for the 200$ charge.

- Murfreesboro, TN, USA

The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the auto/start stop function. This happens intermittently, but has put my family in danger on several occasions. When the light turns green, the car turns off, and has to be put in park and restarted. I have come close to being rear-ended during these situations, as approaching vehicles have to stop suddenly because my car is disabled. I have taken a video of these incidents, but Honda is unable to recreate the issue and has not offered a solution.

- Anchorage, AK, USA

While stopped at a stop light the car totally shuts off when you go to start to move again causing you to have to put the car in park. Then start the car back up a begin to drive. This has happened 8 times now. There are no warning lights. The engine just seems to shut totally off in mind stream. What am I supposed to do with this issue that causes this to happen.

- Traverse City , MI, USA

The stop/start system Isn-??t working properly. When I stop at a light or stop sign the car will stop and the engine will stop like it is supposed to. But when I take my foot off the brake the car doesn-??t start back up. The lights on the dash light up. The dash then tells me to put the car in park and press/hold the start button. It will then start. This has been going on for over a year now. I normally just try to remember to disable it by pressing the button but I shouldn-??t have to.

- Norman, OK, USA

My car shuts off and goes into Park at intersections or highway while stuck in traffic if the Auto Engine Idle is not manually disabled. It can take up to 3 minutes to restart my car.

- Chesapeake, VA, USA

The auto stop on my 2016 honda pilot is causing the car to not restart and have to put in park, restart and then put back into drive. If it doesn't stall completely, everything with shut off (AC, radio) and then start back.

- Mount Pleasant, NC, USA

When coming to a complete stop, the vehicles' start/stop feature was engaged and the car's engine turned off. Instead of turning back on when the brake was released, the car did not turn back on. Hitting the ignition button also did not start the vehicle back up immediately. This happened to me two times in the past month. Both times, I was stopped at a red light and the car left me stranded in traffic. After a few attempts of hitting the ignition button, the car would start back up. The vehicles start/stop feature malfunctioned and it would be available for inspection upon request. This put my family's safety at risk because the car left us stranded in the middle of a busy intersection. The vehicle has not been inspected yet. There were no warning lamps prior to the problem.

- Oley, PA, USA

I have a Honda Pilot 2016 with a keyless start system issue. I see a recall document Service Bulletin 20-117 dated December 9, 2020; however, when I type my VIN number for my vehicle, I do not see a recall. I have been having the Keyless start system issue for the past 3 days.

- Morton Grove, IL, USA

Ocassionally when stopped at intersections my 2016 Honda Pilot touring edition will go into idle stop mode and not restart. Upon trying to proceed the engine will try to start and stall out. The engine goes dead and I am unable to accelerate out of the intersection. The info dash system indicates the vehicle was in Neutral and that I needed to shift to Park to Proceed. After putting the vehicle in Park the info dash system instructs me to start the engine by pressing the Brake and pushing the Start button. This action is not possible when the vehicle has stalled out as described above and continues to prevent the driver from accelerating out of the intersection. The only solution I found that works is to remove my foot from the brake and power down the vehicle completely. Only when the vehicle is completely powered down is it possible to restart the vehicle by pressing the Brake and Pushing the power button. This event has happened 4 times in the past 3 months on my Pilot. The mileage on my Pilot is ~125,000 miles.

- Madison, OH, USA

I-??m having problem with the start/stop feature if my honda pilot 2016. For a couple of incidents already, when the car idle on a stop, it will not start back. It happened today 7/23/22 in Fletcher ave in Fort Lee, NJ. I had to jump start the car and it caused traffic for a while.

- Fort Lee, NJ, USA

Auto Engine Idle Stop has failed to restart the vehicle in multiple situations, including at traffic lights and in stop and go traffic. Inspection is available upon request. When a trafic light turns green and I have tried to proceed the vehicle stalls and will not restart quickly, the cars behind me are surprised and not happy when I have to go through a procedure to get the car to restart. I have almost been hit by cars behind me several times as they expected me to go when the light turns green. Sometimes my vehicle will not restart for a minute or more. This could be a major issue if you were in traffic and ended up stuck in a place where you should not stop or stall. One time I had to call AAA to get my vehicle to start. They had to disconnect my battery and reattach so the system would reset itself. Only then would the vehicle start. The dealer said they have heard from other owners of Honda Pilots that they want this auto engine idle stop permanently turned off. But they told me they can-??t turn it off. This should auto engine idle stop should be something you opt into not have to opt out every time you start your vehicle. There weren-??t any lights or warnings that this system would fail ahead of time.

- Somerset, NJ, USA

The idle stop on the car is defective, if not turned off which had to be turned off everytime we start the car, The car will randomly idle stop at intersections and won't come back on, will have to forcefully turn off the car and turn it back on. Couple this happened on dangerous intersection and traffic lights. Honda has not resolution, they just say turn off idle stop everytime.

- Huntingdon Valley, PA, USA