10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 32,603 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Engine light stays on and says emissions system problem. Keyless start system problem. Everything works and runs fine but these lights say on my dash. Therefore it is an issue for me to renew my inspection sticker. I don't feel like there is anything wrong with my vehicle other than these lights staying on. I have been driving my car like this for over a year now.
- Zachary, LA, USA
When I start my car, I get "keyless start system problem" error on the dashboard. This error comes sometimes and then goes away for days and then comes back. Showed it to dealership and they didn't find anything wrong. I see lot of people reporting this error on Honda forums. The car functions properly otherwise but I don't know what is causing this and if there is any major problem with it.
- Trumbull, CT, USA
Intermittently receive dash error code "'keyless start system problem ' " it comes and goes. Also vehicle struggles to restart when the a engine idle engages at a stop light. This has created safety issues in the winter when I can't go at a green light or others aren't paying attention and my vehicle won't start. There is no way to fully deactivate this feature except to shut it off after turning in car every time. This is a safety issue that seriously need to be addressed.
- Roy, UT, USA
I have a 2016 touring model. I purchased it used from gladstone Honda (now swickard) in 2017. In 2018 my battery suddenly died during errands. I had the car jumped and replaced the battery from a local auto supply store. Last year, we started hearing an occasional weird clicking during idle-stop. Now, this year, when in idle-stop at a stop sign or stop light, often the car shuts off, slips into park mode, flashes error messages and will not immediately start again when pushing the ignition button. Sometimes, I have been on a hill and the car rolls backwards. There is no way to permanently disable this feature, so unless you remember to disable it every time you start the car, the safety malfunction repeats itself. It's terrifying and dangerous.
- Portland, OR, USA
For at least the past year and a half I keep getting an error message that says, keyless start system problem. I have replaced the batteries in my fob but it did not fix the problem. I took it to a Honda dealer and they could not find anything wrong with the vehicle that would create this message. During the last month I have noticed my car is not starting up immediately like it used to when I would press the start/stop engine button.I have to press it several times before the car will start. The vehicle was just sitting in my driveway and I was trying to start it to leave for work.
- Watsonville, CA, USA
Car stalled while at traffic light and did not restart. This is a safety issue, as car was stopped in two way traffic at a busy 4-way intersection. Car could not be put into neutral (or any gear) to be moved out of traffic. Dash indicated engine must be running to switch gears, so engine clearly cut out. Dash also indicated to depress brake pedal and push start button to restart but this would not work. Attempted many times. After about 5 minutes, was finally able to get car into accessory mode. Subsequently, depressed brake and pressed start button and engine finally restarted.
- Bethlehem, CT, USA
I have had 2 problems show up on the dashboard for my vehicle. As follows: 1) emissions systems problem 2) keyless start system problem my driving conditions are normal. I keep my vehicle maintained and serviced regularly. I want to report these 2 safety problems since I feel that they should not appear for a vehicle at this mileage. Thank you
- Lewisville, TX, USA
Stripping on roof comes off on its own. Most recently the stripping above the drivers side has fallen off, leaving a visible nail or screw. Happened when driving.
- El Paso, TX, USA
2016 Honda Pilot I get a keyless start system error message and I have heard that 2016 models have had this issue. Honda wants to charge me $400 to fix and it is only a 10 minute job. Recall issue??
- St. Peter, MN, USA
I was driving on a dual two lane highway at 55 mph. At a cross road a traffic light was red, and I stopped the vehicle. The automatic idle stop shut off the engine for 1/2 to 1 minute, before the traffic light turned green. When I took my foot off the break, the car should have started, but it didn't.. many of the dashboard lights came on, the car shifted into neutral. The cars around me moved forward and several honked, because I wasn't moving. Other cars were approach me from behind at speed. I tried to turn the ignition off and restart it. Nothing happened because the shift was in neutral. I exited the car and pushed it to the right turn lane just ahead and pushed the brake to stop once I was out of the driving lane. I put the car in park with my foot on the brake and tried to start the engine 2 or 3 times before the starter turned the engine over. Several cars went by at speed, and luckily no one wanted to turn right. The car is just over 5 years old and I am very familiar with its operation with the automatic idle stop feature, but this time it surprised me. I had replaced the battery after 2.5 years of driving, and it is only 1 year and 10 months since it was replaced. I have read anecdotal accounts of similar incidences by other 2016 Pilot owners who had no reason for the incident. The car did not have any further problems that day, because I cancelled the idle stop feature for the trip home. I feel I could easily have become a statistic along with my wife had the traffic been moderately greater that evening. Other have registered complaints about this problem on this website. I am having the battery replace tomorrow, even though the dealer hasn't yet evaluated its condition.
- Bolivia, NC, USA
2016 Honda Pilot randomly get a keyless start system error message when about to start vehicle and while driving. Dealer wants $110 just to do an electronic diagnosis. Many complaints on internet about this same issue. Could leave driver stranded if vehicle does not start or shut off unexpectedly. Some state could result in driver/occupant not being able to exit vehicle if failure occurs. Very unsafe situation!
- Cicero, NY, USA
Only had the car for 3 weeks from a dealership and while I was driving the check emission lights come on been looking at reviews and they are not good.
- Cornelia, GA, USA
At stop light, engine dies and cannot restart. Very dangerous, this happened yesterday and today. The car was serviced for same issue on Jan 4, 2020. Was told needed software update. Eventually it starts but I am stuck at intersection for a few minutes until it will restart.
- Dallas, TX, USA
When the engine idle stop is engaged the car will occasionally not restart. It takes multiple tries to restart the vehicle. Most of the time it happens in traffic which is a potential safety hazard.
- Huntsville, AL, USA
Moonroof shattered from the center of the moonroof while driving on Pennsylvania turnpike on work commute at approximately 10 a.M. 06/03/2020. This was approaching the willow rove exit and vehicle was already beginning to slow as the off ramp was coming up in a mile. Nothing hit the vehicle that could be determined.
- Bristol, PA, USA
For Honda Pilot 2016, the problem is that the transmission that causes the transmission fluid to overheat. The overheating issue leads to a 'judder' in the transmission. The car accelerates in a very jerky way especially between 30 and 50. This is a big safety issue if you are trying to pass someone. As soon as the vehicle reaches 80,000 miles Honda will no longer cover the so-called 'repair' which is to flush the burnt transmission oil multiple times. Honda is aware of this problem.
- Plano, TX, USA
Keyless start system problem error.
- Sacramento, CA, USA
Car stalls and does not restart. Car has auto idle stop feature. When I come to a complete stop, the car completely dies and cannot be restarted. No emergency light, no lights on dashboard, cannot lock car, cannot put into neutral, must be towed. Car first started stopping at stop lights in city streets in 2017. Would take a few attempts to restart. Brought to dealer to state my concern that it would happen in the freeway and they checked and said everything was fine. On 3/19/20, driving in the freeway, I had to stop for traffic. Car died completely. I couldn't even turn on the emergency light. I had to open my door a little bit, stick my arm out and wave for oncoming traffic behind me. Semi trucks were quickly changing lanes to avoid rear-ending me. It was the most frightening incident that has ever happened to me. Car was towed to dealer and they said it was a transmission sensor error and claimed to have fixed it. 4/2/20 as my daughter and I were exiting the freeway, the problem occurred again. We stopped at the light at the end of the exit when the car just stalled. Again totally dead. It's just a parked car that cannot be restarted. Car was towed to dealer. I don't know what's wrong with it. The dealer's attempts to fix it did not work. The dealer was closed when we dropped it off tonight. This is a very dangerous situation. The car just dies and will not restart. There is not even a way to turn on the emergency blinking lights to alert other motorists of a stalled car. Had this incident happened in the dark, my daughter and I could have been seriously injured or killed.
- Moreno Valley, CA, USA
2 week ago, I am getting an "keyless start system problem error" when ever I want to start the car. Later on the message has stopped but now the car wont lock upon exiting like is used to do before this error message. I checked the configuration setting and auto lock upon exiting is enabled.
- Farmington Hills, MI, USA
- Long Beach, CA, USA