10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
32,603 miles

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« Read the previous 20 complaints

problem #110

Jan 202020

Pilot

  • 58,000 miles
The car is around 58K. The keyless start system problem message is displayed. I replaced and all batteries of the fob and reset every thing to the factory setting, but problem still persists and the walk away auto lock is also no longer functioning after the keyless start system problem message was displayed.

- Schenectady, NY, USA

problem #109

Nov 052019

Pilot

  • 54,000 miles
Keyless start system problem

- Staten Island, NY, USA

problem #108

Jan 012020

Pilot

  • miles
Keyless remote system issue, apparently this is a very common issue with these vehicles after 36,000 miles. I'm unsure if the error will cause the car to just shut off while driving in traffic or make it just not start when I try to start it. This appears to be an issue that should have been addressed via a recall if the issue is this common. There is no option with this vehicle to actually use a key to start it, it is all remote.

- Austin, TX, USA

problem #107

Jan 242020

Pilot

  • 65,810 miles
Suddenly receiving a 'keyless start system problem' error message. I had parked on a neighborhood street in 70 degree weather at sunset and the next time I got into my car, there was the error message when I turned it on.

- Gilbert, AZ, USA

problem #106

May 172019

Pilot

  • 12,000 miles
We have had several issues but the most pressing is that the car will suddenly stop responding under acceleration. This has happened 3 times once very nearly caused a very bad accident with a big rig whilst we were entering a freeway. The car will suddenly not respond to throttle the gauges seem to reset and then the car will go. Similar to how the auto stop idle function works except we were not stopped we were under acceleration. We have also had several instances where the vehicle will not start after the idle stop has activated at a traffic light forcing us to turn off the vehicle and then restart it. We have take the car to the dealer several times but they have been unable to recreate the issue and assure us that there is nothing wrong with the vehicle... beyond the problems listed above the car frequently has electrical safety issues with the auto brake and collision detection, I cant even count the number of times that the car has suddenly braked out of no where, no obstacles or anything to trigger it, just decides we need to brake. These "safety features" should really be reviewed and tested better before being put into a production vehicle.

- Claremore, OK, USA

problem #105

Nov 222019

Pilot

  • 87,000 miles
While driving my 2016 exl Honda Pilot AWD, it began displaying multiple codes such as hill start assist, road departure, emissions system, power steering, and, tsa. I took it right away to a nearby auto zone and the code they gave me was P0304 cylinder misfire. When I took it to hendrick Honda the codes were no longer flashing. But they ran the diagnostic and performed regular maintenance on the car and I informed that their was a $1,500 repair charge for fuel injectors. After researching this problem I found out that their was service bulletin 18-025. This service states that the probable cause is debris from the high pressure pump or the fuel inceptor machining process can cause interval wear or clogging inside the injector which requires replacement of the fuel injectors. This is a big safety concern for me and my family. A failing fuel injector could leave us stranded or stall out on a highway. In addition, it lowers gas mileage, increases emissions, and can lead to a host of other dangerous failures in your vehicle. It is my hope that Honda will be required to issue a recall for their faulty fuel injectors.

- North Charleston, SC, USA

problem #104

Oct 012019

Pilot

  • 44,000 miles
For the past 2 months my car sometimes says key remote problem when I push the button to start it. I have 46000 miles on it.

- Puyallup, WA, USA

problem #103

Dec 192019

Pilot

  • 54,217 miles
An error stating "keyless start system problem" appeared on my dashboard. I also noted the car was accelerating roughly when it shifted into higher gears. A second error message and the engine light came on, stating "emmisions system problem" my mechanic followed the Honda troubleshoot recommendation instruction sheet, and removed the diagnostic code, but two days later the errors reappeared. Upon taking the car to Honda's service center, I was told the fuel emmision problem can be fixed and is covered under our warranty, but the keyless start system problem is not covered (as my car has 54,000 miles and the 3 year warranty/36,000 miles does not apply). The repairs will now cost over $350 to replace the components, plus labor. There are many posts about this problem... should be a recall issue.

- Matawan, NJ, USA

problem #102

Dec 232019

Pilot

  • miles
I've had multiple issues including faulty fuel injectors, faulty collision mitigation system, faulty homelink transmitter, audio bluetooth that resets on its own and now the latest one is a keyless start system problem. In addition, I continue to have this issue that when I am driving the car sense something in front (where there is nothing) and it breaks, also driving in highway or above 50 and try to press breaks, the steering wheel shakes. My car has a little over 36K miles and all these things have happened since 34K miles.

- Coppell, TX, USA

problem #101

Dec 212019

Pilot

  • 49,000 miles
Moonroof exploded while driving at highway speeds. There were no signs of wear and there were no chips. There was a loud pop and glass started falling down from the moonroof. We were lucky not to have gotten hurt. My children had glass all over their car seats.

- San Antonio, TX, USA

problem #100

Dec 012019

Pilot

  • 55,000 miles
Keyless start system problem error message in the instrument cluster. "walk away lock feature" stopped working. When I get out of the car, the car beeps once, but the locks never "lock". I have tried both fobs and the same thing. All I get is one beep, no matter what I do. Car will start and run.

- Jasper, AL, USA

problem #99

Dec 122019

Pilot

  • 45,000 miles
Intermittent 'keyless start system problem'. it's very concerning and whenever I bring my car to the shop they seem to have never heard of this issues before. Car works, but it is scary to wonder if my car will suddenly turn off or not turn on. Please have this investigated.

- Las Vegas, NV, USA

problem #98

Nov 032019

Pilot

  • 50,100 miles
Right before it's turned on and while driving. I get an error message saying "keyless start system problem". then vehicle will sometimes not turn on randomly. Have not taken the vehicle in for repair because I did much research and many people have taken their 2016 Pilot to the dealer and after spending money, the dealer could not fix it.

- Marina, CA, USA

problem #97

Oct 052019

Pilot

  • 67,000 miles
Previous complaint NHTSA id 11111894 submitted 7/17/18. For car stalling after entering into auto idle stop. Replaced battery in August 2018 and didn't have any problems until now. Has happened at least 3 times now in Sept. And Oct 2019.. at first, radio or dvd player would cut out but has progressed to full on stalling after entering auto idle stop. Same problem as before and all other complaints. After car goes into idle stop, it does not restart after take foot off brake. Have to put car in park, press brake, and push start button to get it to restart. Can take several tries and several minutes.

- Rockville, MD, USA

problem #96

Oct 162019

Pilot

  • 50,000 miles
This vehicle is equipped with an auto engine idle feature that idles the engine when you come to a stop. Sometimes the engine idle coincides with the moment that you would accelerate to continue going forward, and the engine stalls completely. This requires the vehicle to shut down and restart. It has happened to me on several occasions after I have started to accelerate with people behind me. Fortunately the vehicles behind me have not started to accelerate themselves or otherwise this would have caused a crash. It happens when the vehicle anywhere the vehicle is required to stop and go, such as driving through town.

- Lafayette, LA, USA

problem #95

Oct 242019

Pilot

  • 44,000 miles
On October 24, 2019 at approximately 10:00 am cst. Engine completely lost power while driving at approximately 65 mph on interstate I-80. Was in the left lane passing vehicle in right lane. Another vehicle was ahead of mine. Tapped the brakes to slow a bit as vehicle in front was merging right after passing. Hit the gas pedal and all power to the engine was lost for about 1.5 - 2 seconds. Tachometer dropped to 0. took my foot off the gas and then re-engaged. Power to engine came back on and was able to resume normal vehicle operations. Auto engine on/off feature was disabled. Regular cruise control was on, had been set but wasn't currently engaged. Parking sensors were on. Lane departure was off. Forward collision warning on. No other issues for the rest of the 1300 mile (round) trip. We have had this vehicle for about 1 year and this is the second time this has happened. First time was not reported or documented. If engine/power hadn't been restored, there could have been a serious accident. This cannot be normal vehicle operation. Please look into this Honda and NHTSA.

- Lincoln, NE, USA

problem #94

Feb 202019

Pilot

  • 49,000 miles
The keyless start system light has been on for several months. We brought the car to the Honda dealer and they replaced the key fob. The light went away for a little while, but returned. Once in a while it goes away, but it always returns for no reason.

- Warwick, NY, USA

problem #93

Oct 042019

Pilot

  • 44,500 miles
"keyless starter system problem" light comes and goes. The dealer can't provide the solution. Also, this causes the walk away auto-lock feature doesn't work.

- Naperville, IL, USA

problem #92

Oct 022019

Pilot

  • 45,000 miles
2016 Pilot does at red lights when it goes into hybrid/idle mode. Car takes several minutes to restart.

- Mckinney, TX, USA

problem #91

Sep 302019

Pilot

  • 41,000 miles
I have a 2016 Honda Pilot with 41K miles on it and out of the blue a light came on saying there's a "keyless remote system problem" checking online and it seems to be a issue with the majority of this model and around the same mileage. Some owners can't start their car and the Honda dealer has no answer. They charge you about 200 to try and diagnose.

- Pico Rivera, CA, USA

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