10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
23,825 miles

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« Read the previous 20 complaints

problem #180

May 202022

Pilot

  • miles
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged, It have happened many times. I have taken the vehicle to the dealer for assessment and they keep telling me that it is due to all the electronics going on at the same time

- San Antonio, TX, USA

problem #179

Jan 032022

Pilot

  • miles
My 2016 Honda Pilot is experiencing the same exact issue that is reported for Honda Service Bulletin 19-057 first issued 2019 and again in 2020. I reported to Honda Corp. and the dealer we purchased the car from. They both came back after numerous inquires that my car did not qualify for this bulletin as my VIN was not part of this. Not sure how this is possible, if you look at my car the pictures noted on the Service Bulletin could literally be mine. Would it be possible to inquire and have Honda investigate further as to how our car does not qualify for an issue that is occurring for the 2016 Honda Pilot in White Pearl already but not other VIN numbers? Just doesn't seem fair. Thank you for your time

- South Kingstown, RI, USA

problem #178

May 082022

Pilot

  • miles
Air conditioning compressor went on my 2016 Pilot. Upon researching, I see that Honda has issued technical service bulletin #19-091 for 2016 - 2018 Civics for condensers that caused the AC to fail. I'm not sure if this is related, but I want to put the information out there anyways as Honda has already addressed an AC issue in similarly aged vehicles. My car has low mileage and is just 6 years old. Compressors should last well past that, and my service person at the authorized dealership said I may be the second he's seen come in that soon with the issue

- Nashua, NH, USA

problem #177

Mar 272022

Pilot

  • miles
2016 Pilot stalled at a stop sign after releasing break and pressing the gas. The engine had been off due to the auto stop/start function and did not restart upon release of break.

- Lindsborg, KS, USA

problem #176

Dec 212020

Pilot 6-cyl

  • miles
My 2016 Honda Pilot is experiencing the same exact issue that is reported for Honda Service Bulletin 19-057 first issued 2019 and again in 2020. I reported to Honda Corp. and the dealer we purchased the car from. They both came back after numerous inquires that our car did not qualify for this bulletin as our VIN was not part of this. Not sure how this is possible, if you look at our car the pictures noted on the Service Bulletin could literally be our car. Would it be possible to inquire and have Honda investigate further as to how our car does not qualify for an issue that is occurring for the 2016 Honda Pilot in White Pearl already but not other VIN numbers thank you for your time regards [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Pompton Plains, NJ, USA

problem #175

Feb 102020

Pilot

  • miles
I exited the freeway and was stop at the light at the off ramp. When the light turned green, I accelerated but the car died. The steering wheel was completely locked up. There was no power and I couldn-??t even activate the hazard button. I couldn-??t restart the car until several minutes later. This is an ongoing issue. This happens once every several months. I-??ve reached out to Honda on several occasions but they couldn-??t resolved it. They ran diagnostics but no error code would pop up and since they couldn-??t duplicate the problem, they couldn-??t fix it.

- Daly City, CA, USA

problem #174

Feb 092022

Pilot

  • miles
Our 2016 Honda Pilot recently had dash panel flickering, relays clicking and alarm going off after car was locked up. Reading more about this issue, it seems that a lot of people with the same year 2016 Honda Pilot were having the same issue. Reference this website link -- https://www.piloteers.org/threads/2016-pilot-electrical-issue-possible-keyless-control-unit-panel-relays-flicker-alarm-goes-off-unexpectedly.169315/page-2. Unfortunately, the manufacturing has failed to communicate this to the public, and we had to let our autobody Honda dealership about this widespread issue. A resolution that was explained by some on this website was replacing the keyless control unit, which by the way is on a nationwide backorder. Which is peculiar? This is apparently an issue with this specific model year, and Honda not addressing the issue is a problem. The customer shouldn't bear the responsibility of paying for this electrical or component issue with their vehicle. It seems like this could be a potential safety issue too, if for some reason this affects the computer system of the vehicle. It definitely is not safe, as the alarm is triggered for no reason when the doors are locked! That is an insurance issue, if you can't lock your vehicle because of threat of it being stolen.

- Ambler, PA, USA

problem #173

Jan 102022

Pilot

  • miles
My 2016 honda pilot has been experiencing a problem with the auto idle stop (AIS) feature. Randomly when the AIS engages the vehicle will shut off completely and switch to neutral. It displays a message to put in park and apply brake and press start. This does not always work and can take several attempts to restart the vehicle. This happens when in the middle of the road in traffic making it very hazardous. This has occurred more than 20 times over the past 4 years. I have had the battery replaced 3 times, yet the problem continues.

- Orlando, FL, USA

problem #172

Dec 162021

Pilot

  • miles
When I started my car, my rear window imploded/shattered. There was no evidence of tampering, no sudden change in temperature, no previous cracks in that window.

- Carmichael, CA, USA

problem #171

Nov 162021

Pilot

  • miles
I stopped at a red light. The idle stop engaged (ie: the engine turned off but the radio was still on). When the light turned green, I removed my foot from the break and the entire car turned off. I tried pressing the start button but the car didn't turn back on. I turned on my hazard lights as I prepared to call emergency roadside assistance while also continuing to press the start button. It took probably a minute or more for the car to finally turn back on.

- Davis, CA, USA

problem #170

Nov 192021

Pilot

  • miles
Keyless start system problem: the light come and Honda does no know how to address this concern.

- Houston, TX, USA

problem #169

Nov 222018

Pilot

  • miles
Vehicle unexpectedly and unpredictably shuts down when stopped for a red light, at stop sign, or for an extended break period. Vehicle does not immediately restart after shutting off. Vehicle is available for inspection; however, given the safety concerns for our family and unanswered questions from Honda with no resolution in sight, we plan to buy a new vehicle. Vehicle has been disabled when it shuts down in the middle of intersections with cars swerving to avoid. It puts vehicle occupants and other drivers at risk of an accident. Dealer cannot reproduce. After the 1st instance, dealer claimed they found info that was sent to Honda corporate. Vehicle has been inspected by dealership with Honda corporate involvement 3 times. After the 1st time, Honda corporate/dealership replaced battery and state of charge sensor at no cost even though vehicle was not under warranty. After 2nd time, Honda said valves may need adjusting but refused to cover expensive ($1000) work and indicated they were not sure it would even resolve issue. If issue continued, they stated they would not refund money. They now refuse any resolutions without reproducing the car shutting down. There are no warnings, messages, or notifications that vehicle will shut down until it does. A variety of errors display after the vehicle shuts down and vehicle shifts on its own into neutral.

- Belchertown, MA, USA

problem #168

Nov 152021

Pilot

  • miles
Hello, I have 2016 Honda Pilot Touring. The car was stalled many times since last 3 years where the car stalled out at a red light while using the auto stop-start. It would happen frequently now when I took my foot off the brake and nothing would happen when I put my foot on the gas. Instead of the engine starting up again, the car would stall completely and I would have to put the car in park, press the brake pedal and push the start button to get it on again. I took the car into the dealer David McDavid Frisco and they did not do anything saying they do not see any issue and they said they cannot reproduce the issue. Last night it happened again at a red light with the car stalled when i about to start i was about to get hit by the speeding car behind e and the driver was realized my Car was stopped and he just changed the lane to avoid hitting me. This incident really scared me since i was with my whole Family in the car. Please take this as a serious concern related to human life. Also i noticed from the internet many Honda Pilot owners are having same issue and Honda did not take any action on this.

- Frisco, TX, USA

problem #167

Nov 072021

Pilot

  • miles
When stopped at a light, the idle auto engine off feature turned off the engine, then when I remove my foot from the pedal, the engine fails to start again. After several attempts to start the engine it finally will start, but this has left me stalled at intersections on several occasions for up to 2 minutes. Honda has stated that this is a known issue with no known fix which is distressing and unacceptable.

- Corvallis, OR, USA

problem #166

Oct 012021

Pilot

  • miles
Keyless Start System Problem. Only 52000 miles on car

- Rio Grande, NJ, USA

problem #165

Oct 182021

Pilot

  • miles
My 2016 Honda Pilot Touring randomly completely shuts off at traffic lights rather than restart in the automatic shut off. It displays "Shift to Park" on the dash. This has been occurring for the past 2 1/2 years and has been reported to both Honda and the dealerships with no resolution. Despite my numerous reports to both Honda and dealership, only two times have they documented as requested. The past 8 months it has been occurring more frequently and has become increasingly difficult to restart. The past two times, I have been in a location with high speed limits so traffic approaching from the rear was coming at high speeds. The first of these recent incidents, it took 6 attempts to restart the vehicle and the second time I lost count. These situations were terrifying to the point I am no longer wanting to keep this vehicle. I can't help but consider if I have children in the back and am rear ended. The dealer has repeatedly told me there are no codes, so they can't identify the source of the issue. Interestingly, I purchased this vehicle when it was 18 months old and the switch for the auto shutoff was missing. The dealership replaced it, but now I am wondering if the previous owner was experiencing this same problem and had it removed.

- Point Pleasant, NJ, USA

problem #164

Sep 012021

Pilot

  • miles
The vehicle has a keyless remote start problem that won-??t go away. The keys have new batteries. Taking it to the dealer but when researching the issue there are several people experiencing this same problem with no way to fix the issue. This should be a recall If Pilots are getting this error message.

- Sahuarita , AZ, USA

problem #163

Oct 242021

Pilot

  • miles
When stopped at a red light the idle-stop initiates and engine shuts down. Upon release of the brake peddle the engine does not start leaving you stranded at a green light or even worse in the middle of the intersection waiting to make a left turn. I have to turn off the car completely and then try to restart it. It never happens when I disable the idle stop. I have read this same problem with many other people on various forums. This must be addressed ASAP before someone gets hurt or killed. This happens at least twice a week.

- Porter Ranch, CA, USA

problem #162

Oct 092021

Pilot

  • miles
I have a 2016 Honda Pilot Elite and have been experiencing some issues with the Auto Engine Idle Shut Off for the past few years. Whenever the car is stopped either at a light or in a traffic on road, highway exit ramps, the auto engine idle feature shuts of the car upon pressing the breaks fully. However once the break is released the car get stalled by automatically switching the car to Neutral with message on the screen asking to put the car in Park mode. A number of warning messages show up on the center console as well. Things like, Collision Mitigation Braking System, Road Departure Mitigation, Brake System warnings start displaying. Once car is put in the park mode, it says press break and start button to start the car but car will NOT start for about 30 seconds to 1 minutes. This stalling creates extremely dangerous situation when you are on busy road with a risk of getting hit from behind. I have taken several videos of this incidence happening and shown it to dealership who has taken a stand as they can't fix the issue as they are unable to replicate. I have taken car multiple times to dealership for this issue and also reported the issue to Honda as well however I have been told that they cannot replicate the issue and thus unable to fix it. Unless the car is used like a daily driver I am afraid they will never be able to reproduce the issue and this creates a big safety hazard for me and my family. Stalling car in middle of road has left us in panic situation multiple times and it also possesses inherent risk to others driving on the road especially during night time. After googling about this issue I have noticed many other people having the same issue. Honda needs to make recall on these cars and MUST get this rectified immediately. Please note my car still has extended warranty and Honda has not been able to identify and fix the issue. I request you to look into this and many others who possibly have reported same issue.

- Darien, CT, USA

problem #161

Oct 162021

Pilot

  • miles
The first issue is when the car is stopped and the auto engine idle is on, when I lift the brake to press the accelerator, the car shuts off the engine completely, puts itself in Neutral or Park, and requires me to put the car in Park (if not there already) and restart (press brake and ignition button). So when I-??m at a red light that turns green, when I attempt to go by lifting the brake my engine quits. It occurs when I take my foot off the brake after having been at a stop with the auto-engine idle on. Engine shuts off, the car puts itself in either Neutral or Park, and I have to restart after 30 seconds to a minute (including a prayer to not be rear-ended in the meantime). Sometimes, I can get the engine to start up again within 30 seconds. Sometimes, it's been more than a minute. A number of warning messages show up on the center console as well. Things like, Collision Mitigation Braking System, Road Departure Mitigation, Brake System warnings start displaying. I-??ve had the dealer look at the car and they can-??t find anything wrong with it. This has been happening for months and the dealer ended up putting a new fuel injector on to see if that would fix it but it hasn-??t. I am very concerned for myself, my kids and my family who ride in this car. I-??ve been in some scary situations at red lights where I couldn-??t go. I pray this doesn-??t happen on railroad tracks!!!

- Warrior, AL, USA

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