I was driving with the intention to turn left at a major intersection. I was the first car to pull into the left hand turning lane. I put my blinker on and pushed down on the brake waiting for the light to turn green so I could make the left hand turn but the car just shut down. At first I thought it was the auto engine on/off feature but I tried to lift my foot off the brake and the car did not restart. I tried to put the car in park and turn the car completely off (then on again) to see if that fixed the issue but the brake pedal was completely locked and I could not push it down. I ended up having to call the police and a tow company to tow my car out of the intersection. Both the police and the tow company tried to start the car with no luck. They could not even start it to put it in neutral and had to flat bed the car. There were not warning lights or messages on when this occurred. Although no one was hurt, it was an extremely busy intersection where this occurred and I was with my 4 year old daughter. While waiting for the police I had to cross multiple lanes of traffic carrying my daughter because it didn't want someone to rear end my car with her in it. It was also during the start of rush hour and caused a huge traffic back up. My car was subsequently towed to the Honda dealership where I purchased the car and they were able to start it the next morning multiple times with no issue. When they checked for error codes, nothing popped up. The battery was tested with good results. They requested other services be performed: brake system service, fuel system service, etc. but I was told these were unrelated to the break down. I ended spending close to $400 in towing fees and over $800 these additional services. I saw there was an official investigation into the Honda Pilot's start/stop feature and I believe this sounds very similar to what I went through.

- Twinsburg, OH, USA

Auto stop/start feature will leave vehicle disabled and stranded at lights, and or in the middle of busy roads. Has happened to my wifes 2016 honda pilot 5 times now. Luckily 3 of those times were in parking lots, but twice on a busy highway with kids in the vehicle.

- Clyde, MI, USA

Honda has a "stop / start" feature that when stopping at a stop sign or traffic light, with brakes applied, stops the engine. Once you take foot off brakes, the engine should restart. On four occasions, the engine did not restart. This is a fuel saving feature, however, in each case I'm stuck in traffic while trying to "restart" my Honda Pilot.

- Dover, DE, USA

Stop/start feature fails to restart the car. I have to turn off the car completely to restart.

- Allentown, PA, USA

stop-start fuel saving system don't work properly.

- Mayaguez, PR, USA

The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged, It have happened many times. I have taken the vehicle to the dealer for assessment and they keep telling me that it is due to all the electronics going on at the same time

- San Antonio, TX, USA

My 2016 Honda Pilot is experiencing the same exact issue that is reported for Honda Service Bulletin 19-057 first issued 2019 and again in 2020. I reported to Honda Corp. and the dealer we purchased the car from. They both came back after numerous inquires that my car did not qualify for this bulletin as my VIN was not part of this. Not sure how this is possible, if you look at my car the pictures noted on the Service Bulletin could literally be mine. Would it be possible to inquire and have Honda investigate further as to how our car does not qualify for an issue that is occurring for the 2016 Honda Pilot in White Pearl already but not other VIN numbers? Just doesn't seem fair. Thank you for your time

- South Kingstown, RI, USA

Air conditioning compressor went on my 2016 Pilot. Upon researching, I see that Honda has issued technical service bulletin #19-091 for 2016 - 2018 Civics for condensers that caused the AC to fail. I'm not sure if this is related, but I want to put the information out there anyways as Honda has already addressed an AC issue in similarly aged vehicles. My car has low mileage and is just 6 years old. Compressors should last well past that, and my service person at the authorized dealership said I may be the second he's seen come in that soon with the issue

- Nashua, NH, USA

2016 Pilot stalled at a stop sign after releasing break and pressing the gas. The engine had been off due to the auto stop/start function and did not restart upon release of break.

- Lindsborg, KS, USA

My 2016 Honda Pilot is experiencing the same exact issue that is reported for Honda Service Bulletin 19-057 first issued 2019 and again in 2020. I reported to Honda Corp. and the dealer we purchased the car from. They both came back after numerous inquires that our car did not qualify for this bulletin as our VIN was not part of this. Not sure how this is possible, if you look at our car the pictures noted on the Service Bulletin could literally be our car. Would it be possible to inquire and have Honda investigate further as to how our car does not qualify for an issue that is occurring for the 2016 Honda Pilot in White Pearl already but not other VIN numbers thank you for your time regards [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Pompton Plains, NJ, USA

I exited the freeway and was stop at the light at the off ramp. When the light turned green, I accelerated but the car died. The steering wheel was completely locked up. There was no power and I couldn-??t even activate the hazard button. I couldn-??t restart the car until several minutes later. This is an ongoing issue. This happens once every several months. I-??ve reached out to Honda on several occasions but they couldn-??t resolved it. They ran diagnostics but no error code would pop up and since they couldn-??t duplicate the problem, they couldn-??t fix it.

- Daly City, CA, USA

Our 2016 Honda Pilot recently had dash panel flickering, relays clicking and alarm going off after car was locked up. Reading more about this issue, it seems that a lot of people with the same year 2016 Honda Pilot were having the same issue. Reference this website link -- https://www.piloteers.org/threads/2016-pilot-electrical-issue-possible-keyless-control-unit-panel-relays-flicker-alarm-goes-off-unexpectedly.169315/page-2. Unfortunately, the manufacturing has failed to communicate this to the public, and we had to let our autobody Honda dealership about this widespread issue. A resolution that was explained by some on this website was replacing the keyless control unit, which by the way is on a nationwide backorder. Which is peculiar? This is apparently an issue with this specific model year, and Honda not addressing the issue is a problem. The customer shouldn't bear the responsibility of paying for this electrical or component issue with their vehicle. It seems like this could be a potential safety issue too, if for some reason this affects the computer system of the vehicle. It definitely is not safe, as the alarm is triggered for no reason when the doors are locked! That is an insurance issue, if you can't lock your vehicle because of threat of it being stolen.

- Ambler, PA, USA

My 2016 honda pilot has been experiencing a problem with the auto idle stop (AIS) feature. Randomly when the AIS engages the vehicle will shut off completely and switch to neutral. It displays a message to put in park and apply brake and press start. This does not always work and can take several attempts to restart the vehicle. This happens when in the middle of the road in traffic making it very hazardous. This has occurred more than 20 times over the past 4 years. I have had the battery replaced 3 times, yet the problem continues.

- Orlando, FL, USA

When I started my car, my rear window imploded/shattered. There was no evidence of tampering, no sudden change in temperature, no previous cracks in that window.

- Carmichael, CA, USA

I stopped at a red light. The idle stop engaged (ie: the engine turned off but the radio was still on). When the light turned green, I removed my foot from the break and the entire car turned off. I tried pressing the start button but the car didn't turn back on. I turned on my hazard lights as I prepared to call emergency roadside assistance while also continuing to press the start button. It took probably a minute or more for the car to finally turn back on.

- Davis, CA, USA

Keyless start system problem: the light come and Honda does no know how to address this concern.

- Houston, TX, USA

Vehicle unexpectedly and unpredictably shuts down when stopped for a red light, at stop sign, or for an extended break period. Vehicle does not immediately restart after shutting off. Vehicle is available for inspection; however, given the safety concerns for our family and unanswered questions from Honda with no resolution in sight, we plan to buy a new vehicle. Vehicle has been disabled when it shuts down in the middle of intersections with cars swerving to avoid. It puts vehicle occupants and other drivers at risk of an accident. Dealer cannot reproduce. After the 1st instance, dealer claimed they found info that was sent to Honda corporate. Vehicle has been inspected by dealership with Honda corporate involvement 3 times. After the 1st time, Honda corporate/dealership replaced battery and state of charge sensor at no cost even though vehicle was not under warranty. After 2nd time, Honda said valves may need adjusting but refused to cover expensive ($1000) work and indicated they were not sure it would even resolve issue. If issue continued, they stated they would not refund money. They now refuse any resolutions without reproducing the car shutting down. There are no warnings, messages, or notifications that vehicle will shut down until it does. A variety of errors display after the vehicle shuts down and vehicle shifts on its own into neutral.

- Belchertown, MA, USA

Hello, I have 2016 Honda Pilot Touring. The car was stalled many times since last 3 years where the car stalled out at a red light while using the auto stop-start. It would happen frequently now when I took my foot off the brake and nothing would happen when I put my foot on the gas. Instead of the engine starting up again, the car would stall completely and I would have to put the car in park, press the brake pedal and push the start button to get it on again. I took the car into the dealer David McDavid Frisco and they did not do anything saying they do not see any issue and they said they cannot reproduce the issue. Last night it happened again at a red light with the car stalled when i about to start i was about to get hit by the speeding car behind e and the driver was realized my Car was stopped and he just changed the lane to avoid hitting me. This incident really scared me since i was with my whole Family in the car. Please take this as a serious concern related to human life. Also i noticed from the internet many Honda Pilot owners are having same issue and Honda did not take any action on this.

- Frisco, TX, USA

When stopped at a light, the idle auto engine off feature turned off the engine, then when I remove my foot from the pedal, the engine fails to start again. After several attempts to start the engine it finally will start, but this has left me stalled at intersections on several occasions for up to 2 minutes. Honda has stated that this is a known issue with no known fix which is distressing and unacceptable.

- Corvallis, OR, USA

Keyless Start System Problem. Only 52000 miles on car

- Rio Grande, NJ, USA